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LJ Nails

+1 585-344-8888
583 E Main St, Batavia, NY 14020 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About LJ Nails

LJ Nails place has several strengths based on the comments provided. First, the atmosphere is highly praised as being welcoming and pleasant. This is an important strength as a positive atmosphere can greatly enhance the customer experience and make them feel comfortable during their visit.
Second, the quality of work is consistently mentioned as being amazing. This is a significant strength, as customers are satisfied with the outcome of their nails and appreciate the skill and expertise of the nail technicians. The fact that multiple customers express their satisfaction with the work indicates that it is a consistent strength of LJ Nails place.
Additionally, the fast service is another strength mentioned in the comments. Customers appreciate not having to wait long and experiencing quick service. This is crucial for customer satisfaction, as shorter wait times demonstrate efficiency and respect for the customers' time.
The cleanliness and adherence to Covid-19 guidelines is also highlighted as a strength. Customers feel safe and secure knowing that LJ Nails place takes proper precautions to ensure a clean and hygienic environment. This is particularly important during the pandemic, where health and safety measures are of utmost importance.
Reasonable prices are mentioned as another strength of LJ Nails place. Customers appreciate that they are getting high-quality work at an affordable price. This is important for attracting and retaining customers, as competitive pricing is a significant factor in decision-making.
Furthermore, the friendly and helpful staff is mentioned multiple times. This is an important strength as it contributes to a positive customer experience and creates a welcoming environment. Customers appreciate the kindness and attentiveness of the staff members.
Despite these strengths, there are a few weaknesses that can be identified from the comments. One recurring weakness is the issue of waiting time. While some customers didn't have to wait long, others mentioned waiting for a while. It is important for LJ Nails place to address this issue and strive to minimize waiting times as much as possible to enhance customer satisfaction.
Another weakness noted is that the credit card machine was down during one customer's visit. This can be inconvenient for customers who may not have cash readily available. While the presence of an ATM nearby can mitigate the issue to some extent, it is still a weakness that should be rectified to provide more convenience for customers.
One customer mentioned that a nail technician was on the phone the whole time, which can distract from the customer's experience and be off-putting. While this may be an isolated incident, LJ Nails place should ensure that their employees are fully focused on providing the best service to the customers.
In conclusion, LJ Nails place has various strengths that contribute to a positive customer experience. The atmosphere, quality of work, fast service, cleanliness, adherence to Covid-19 guidelines, reasonable prices, and friendly staff are all strengths that enhance the overall customer satisfaction. However, the waiting time issue, credit card machine being down, and distraction caused by phone use should be addressed to further improve the customer experience. Overall, LJ Nails place appears to be a reputable establishment with several positive attributes.


Best TL Reviews

First time going and I loved the atmosphere. The work was amazing plus I didn't have to wait long. It felt nice. Plus my nails feel amazing. Everyone was nice
It was amazing and I love my nails and had great service but I had to wait a while but they were really quick and got my nails done in 35 minutes
Had a good appointment. Called to make appointment for my daughter and myself. My daughter got a full set and I got a pedicure. Friendly service, was not busy, only had to wait a few minutes, maybe like 10mins or so. The credit card machine was down so they were only taking cash as of 6-30-20. There is an ATM a few doors down. I'm currently pregnant due in 2 days and they were very clean and Covid-19 guide lines being followed. My feet felt like heaven afterwards! Prices were not bad at all. Definitely going back!
They were wonderful. Though he couldn't do exactly what I wanted. But I appreciate him more for letting me know instead of trying and messing it up. Would have been 5 stars if he wasnt on the phone the whole time!
As always, great experience! Made my set of acrylics look like I just got my real nails painted because they look so natural in shape! They suggested I do the acrylics without tips, as my natural nails were long enough, and I'm so glad I listened!! No cuts, no pain, very clean, and amazing prices!
good service. had to wait a little while but they did my nails beautifully & fast !
I absolutely love my nails! I have only gotten a full set one other time in my life and it was so bad it scared me from ever getting them again, but today was my 2nd try in years and I am so pleased! I believe the owner did my nails. She was so sweet very gentle and asked often if I was happy with them throughout the process. She also took her time and did exactly if not better than the photo I showed her for reference. I will definitely be back again!
Such an amazing job people are super friendly. Wouldn't go any where else

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LJ Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 05:00 PM
Sunday Closed

How to go there

Location