Quick Facts About Modern Nail Salon
Strengths:
1. Friendly staff: Multiple comments mention that the staff at Modern Nail Salon is friendly and kind. This creates a welcoming and positive atmosphere for customers.
2. Clean space: Customers appreciate the cleanliness of the salon. A clean environment is not only visually appealing but also promotes safety and hygiene.
3. Accommodating: One comment mentions that the salon is accommodating. This suggests that the staff is willing to work with customers to meet their needs and preferences.
4. Reasonably priced: Customers appreciate that the salon offers affordable prices. This makes their services accessible to a wider range of customers.
5. State of the world awareness: The salon takes extra precautions to ensure the safety of their customers by conducting temperature checks and operating strictly by appointment only.
6. Homey atmosphere: One comment describes the salon as small but homey. This can create a cozy and comfortable environment for customers.
Weaknesses:
1. Poor quality of services: One customer expresses disappointment with the overall job done on their nails. They mention that the gel started peeling and coming off after just three days. This suggests that there may be issues with the quality of products used or the technique of the technicians.
2. Rushed service: A customer mentions that they felt the acrylic work was rushed. This could indicate that the technicians may not be giving enough attention and care to each customer, potentially compromising the quality of the service.
3. Inconsistency in service: One customer mentions that their cuticles weren't touched during their acrylic appointment, leading to issues with the nails lifting. This suggests that there may be inconsistencies in the level of service provided by the technicians.
4. Lack of attention to detail: Another customer mentions having bubbles throughout their gel polish. This indicates that the technicians may not be paying enough attention to detail during the application process.
5. Late arrival and poor customer service: One comment describes a negative experience where the customer had to wait in the snow for 20 minutes even though they had an appointment. The salon staff did not inform the customer of any delay and responded defensively when questioned. This suggests a lack of professionalism and poor customer service.
6. Limited hours: The salon has limited operating hours, which may not be convenient for all customers. This could potentially limit their customer base and availability to serve clients.
In conclusion, while Modern Nail Salon has strengths such as friendly staff, cleanliness, and reasonable prices, there are also weaknesses in terms of quality control, consistency in service, attention to detail, and customer service. Additionally, the limited operating hours may not be suitable for all customers. It is important for the salon to address these weaknesses in order to improve customer satisfaction and attract more clients.
Best TL Reviews
Friendly staff. Very clean space. I was however very disappointed with the overall job done. I got full pedicure and manicure and within a matter of 3 days the gel was peeling and coming off my nails. I don't know if this had to do with the quality of nail product that were used or if the job was just poorly done. Either way, I am disappointed and felt like my money was wasted. This was my first visit and it is also my last.
Always spectacular service from this family owned business. The salon is clean, everyone is kind and they always try to be accommodating.
I’ve been going here for years they are the best! And they are reasonably priced!
Called on Wednesday and was able to get an appointment for Saturday morning, and the person I spoke with was professional. Got there Saturday morning, they take temperatures when you walk in, and it's by appointment only so they're doing a pretty good job with the state of the world currently and ensuring the safety of the customer to the best of their ability. The atmosphere was friendly and personable while also keeping it professional.
I got a full set acrylic, and unfortunately the work displayed aligns with the very affordable price point and quick time frame. My cuticles weren't touched the entire process, which led to a few of my nails starting to lift at the cuticle the next day. My nails are also pretty thin and almost feel like I just have the nail tip on without acrylic. I feel the work is rushed, product is skimped on, and I have bubbles throughout my nails from the gel polish that was used. For my first time ever experiencing this nail salon I personally wont be making another appointment with them due to their acrylic work that they displayed.
Literally loved it there, I was my first time going and they did amazing!! Everyone there was so nice and the nail tech was very gentle with my nails. 10/10 and will definitely be going back.
I had a 10:00 Am appointment with my them. Do to it snowing figured they was running late. I wait 20 mins for them and no one came, so I figured maybe they be closed for the day or running late. I called them 11: 55 am an asked them why no one called me to let me know, they was open since I had an appointment. The girl response was our first appointment was at 10:30 and we got here at 10:45 ,and All our customer know to wait. Btw I have been going to this salon, for over an year(so I’m not a customer) the girl says someone give you the wrong time (still not my fault). okay you still was late and I was post wait in the snow for 15 minutes . The Girl tells me she can try to fit me if someone cancel . As if this was my fault. Bad business I will never come here again.
HOURS ARE MONDAY THROUGH FRIDAY 11am-6pm. SATURDAY 930am-6pm. SUNDAY CLOSED. First this salon is a family owned business. I love this place. The employees always greet you with a warm hello regardless of the “specific” type of people that show up here. My nails are always the way I want it and much more. They all have their own special skills which makes it unique and different. But I must say they’re way to nice to some of the people that come in. Most customers are rude ignorant and ask a lot when in reality it’s not possible. Not sure why people continue to bring animals in but they do and they’re nice enough to allow it. All the negative reviews are based on the shop not compromising their integrity or morals for the sake of incompetent customers. No they’re not cheap charging $1 for nails which most people want but every penny spent here is worth it. I’ve been going here for years and it’s upsetting to see them interact with people I’ve even wanted to ask to leave. You’re going to have a wait regardless so stop complaining or go across the street. Place is awesome. Come visit and smile. Life’s too short to be unhappy.
Modern Nail Salon is my go-to salon. They are always so courteous and kind. Their work is always great. I have never had an issue with their service. The shop is small but homey and they even have little pretzels and lollipops while you wait. I will continue to go there probably forever.
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Modern Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:30 AM - 05:00 PM |
|---|---|
| Tuesday | 10:30 AM - 05:00 PM |
| Wednesday | 10:30 AM - 05:00 PM |
| Thursday | 10:30 AM - 05:00 PM |
| Friday | 10:30 AM - 05:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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