Quick Facts About Magic Nails
Magic Nails Place has several strengths and weaknesses based on the comments provided.
One of the key strengths mentioned by multiple commenters is the quality of the nail technicians, specifically Hein, Lynn, and Angie. They are praised for their skills, professionalism, and friendliness. The commenters appreciate the service they receive and mention that they never have issues with their nails popping off.
Another strength mentioned is the affordable prices. The commenters state that the prices at Magic Nails Place cannot be beaten, making it an attractive option for those on a budget.
The ability of the nail technicians to cater to various preferences is also highlighted as a strength. One commenter mentions that they are simple when it comes to their nails, but the technicians can also go as extravagant as desired. This versatility allows for a wide range of options for customers.
The loyalty of some customers is evident in the comments. Multiple commenters mention that they have been going to Magic Nails Place for years and have never been disappointed. This suggests that the salon has a good track record in terms of customer satisfaction and retention.
However, despite these strengths, there are also several weaknesses highlighted in the comments. One recurring issue is the lack of friendly and welcoming customer service. Multiple commenters mention that the staff is rude and unwelcoming. One commenter specifically states that the women in the nail shop are not friendly and customer service is not great at all. This suggests a significant area for improvement in terms of customer service training and fostering a friendly environment.
Another weakness mentioned is a specific incident involving a customer who was denied service. The commenter states that they arrived before the nail shop opened, yet they were not allowed in and were disappointed by the lack of customer service and unfriendliness. This incident reflects a lack of flexibility and accommodating attitude on the part of the staff.
Furthermore, there are comments regarding the quality of service. One commenter had a negative experience with a pedicure, where the technician was rough and caused pain during the service. The commenter states that the staff refused to continue the service and they left frustrated. This highlights a lack of attention to customer comfort and a failure to address concerns during the service.
Another weakness mentioned is the lack of creativity from the technicians. One commenter states that customers have to think of most, if not all, of the designs they want on their nails. This suggests a lack of proactivity and creativity from the staff in terms of suggesting and executing nail designs.
The wait times are also mentioned as a weakness. One commenter states that the wait times are ridiculous and customers may have to wait for over an hour before being told that they cannot be serviced. This suggests inefficient scheduling and poor time management.
Overall, Magic Nails Place has strengths in terms of skilled technicians, affordable prices, and loyalty from some customers. However, there are several weaknesses, including unfriendly customer service, lack of attention to customer comfort, creativity, and inefficient scheduling. These weaknesses should be addressed in order to improve the overall customer experience at Magic Nails Place.
Best TL Reviews
Hein, Lynn and Angie are awesome nail techs. You can't beat the prices and the service. They are friendly, professional and outgoing. I'll get more pictures on my next visit. They never disappoint me. Hein and Lynn are also AMAZING PEOPLE!!! I'm very simple when it comes to my nails. However, they can go as extravagant as you would like. I know they don't do ombre nails. I would suggest you make an appointment if you don't like waiting or go early.
I love the service that I receive from these very lovely ladies. Never have issue with nails popping off. Been going here for years. Thank you Angie and Lyn
Went to get eyebrows arched Sunday 10/16/22 and it had a sign on the door saying close at 1pm it was 12:35pm. Do you know she wouldn't let me in I was so disappointed. Something that could've been done in 5-10mins at most she couldn't do. The women in this nail shop are not friendly and customer service is not great at all and the door was unlocked and she still was like no I do not recommend if you are looking for a friendly welcoming environment this is not the place for you alot as changed and customer service is definitely one of them.
THE WORST NAIL SHOP IVE BEEN TO IN MY LIFE! The staff is very rude and unwelcoming. I went here to get full service for my birthday full set, pedi, eyebrows I arrived before the nail shop opened and was one of the first to enter but oddly the 2 women that came in right behind me was serviced 1st. They offered to do my pedicure first. When the lady started on my feet she tried to remove the gel polish with nail polish remover so right there I was already concerned. She finally realized she needed to file it off and became extremely rough with my toes. She was using the drill in this very awkward position that was causing the drill to skip and jump off my toe nails which caused pain and I said that hurts. Next thing I know the lady set all the equipment down and got extremely rude saying do you want me to do this or not. Then the guy says maybe you should just come back since your not comfortable. I was extremely confused. If your hurting me obviously that means you need to change the way your are doing something. I've had many pedicures and never have they hurted getting my nails filed with the drill. They refused to continue my service. I left extremely frustrated. I would not recommend them at all. They only have 2 nail techs. The wait times are ridiculous. They'll have you waiting for over a hour before they tell you they can't service you. They do t offer dipped powder. They're not creative at all. You have to think of pretty much every design you want on your nails. If your going in to get everything done DONT!!! They will be irritated immediately because they don't have the time to spend on one person.
The only decent thing about this is Angie does good eyebrows. The rest of the staff Is rude!!!!
great customers service. they offer CBD spa pedicures
If I could rate NO stars I would. The way the staff talk to the customers is very rude! Blaming customers for their mistakes and doesn’t take accountability and say things like “you customers are wrong” The lady that did my nails was very rough while doing a fill and when I told her that she argued with me in front of the entire shop no she’s not being rough and rolled her eyes and stopped servicing me in the middle of taking my previous set off. Entire staff have BAD ATTITUDES and don’t appreciate their paying customers.
Never go to the man!!! He made my acrylic nails all different lengths. When I asked him to fix them before i paid.He looked at them and then took a nail clippers to them chopping off my real nails and the french tips. The tips are gagged and the amount of acrylic left on my nails is ridiculous I cannot do anything with them! They then told me i needed to pay for the removal. When i wasn't willing to pay he told me to get out. Overall the service took forever and then was rude.
I love this place. They call me by name when I enter, even if it's been months since I was last there. Usually quiet. Affordable.
Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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