Sky Nails & Spa

+1 850-708-1118

9956 Hutchison Blvd UNIT 200, Panama City Beach, FL 32407 United States of America

Open Today: Closed

Quick Facts About Sky Nails & Spa

Strengths:

1. Friendly and kind staff: Many customers mentioned the friendliness and kindness of the staff, particularly mentioning Tina as a reason for being a frequent customer. This indicates that the staff at Sky Nails & Spa is customer-oriented and provides a positive and welcoming atmosphere.

2. Clean salon: Several comments mentioned that the salon is clean, indicating that Sky Nails & Spa prioritizes cleanliness and hygiene. A clean environment can contribute to a positive and comfortable experience for customers.

3. Reasonable prices: One customer mentioned that they got beautiful gel nails for only $45, which is considered a reasonable price for gel nails. Affordable prices can attract customers, especially if the quality of the service matches the price.

4. Availability on Sundays: One comment mentioned that Sky Nails & Spa is one of the few nail salons open on Sundays. This availability can be advantageous as it provides convenience to customers who may have limited free time on other days of the week.

Weaknesses:

1. Inconsistent quality of service: One customer complained about the quality of the paint job and the patch-up job done on their nails. This indicates that there might be inconsistency in the quality of service provided by the nail technicians at Sky Nails & Spa. Inconsistency can lead to dissatisfaction among customers and may result in them seeking services elsewhere.

2. Poor attention to detail: The customer who got a French pedicure mentioned that the lines were crooked and the old polish was still visible. This indicates a lack of attention to detail by the nail technician, resulting in an unsatisfactory outcome. Poor attention to detail can be a major drawback for a nail salon, as customers expect precision and neatness in their nail services.

3. Additional charges for fixing mistakes: One customer mentioned that they were charged an additional $15 for fixing a polish job that was done poorly. This implies that the salon does not take responsibility for their mistakes and instead charges customers for correcting them. Such additional charges can lead to customer dissatisfaction and may discourage them from returning to the salon.

Conclusion:

Sky Nails & Spa has several strengths, such as a friendly staff, a clean salon, reasonable prices, and Sunday availability, which can attract and retain customers. However, the salon also demonstrates weaknesses, including a lack of consistency in the quality of service, poor attention to detail, and additional charges for fixing mistakes. These weaknesses can lead to customer dissatisfaction and potentially result in customers seeking services elsewhere. Overall, Sky Nails & Spa should focus on addressing these weaknesses to ensure a positive customer experience and maintain customer loyalty.

Best TL Reviews

I got the Volcano pedicure yesterday after being told how great it was. The pedicure was great but the polish awful. You could see the old polish and the lines were crooked on the French pedicure. I went back today and they tried a quick patch job. Did not help. The lady then did a longer patch job and I gave up. Still looks awful and now I need to go to another salon to fix it. On top of it all I tipped both ladies. Just saying...I would not use this salon.

Tina is always so kind, sweet, friendly and funny. She is the reason I am a frequent customer.

I've been going to this nail salon for awhile now and really like it. I've tried several on the beach, but this one is my favorite. I get pedicures and and my nails done. I would definitely recommend!

I have been coming here for a year and love it. Everyone is so nice and the salon is so clean. Always very satisfied!

I have never been or even heard of this place before finding it on a Google search. I am so Happy I went. I love my nails, they are strong and exactly what I requested. For these beautiful gel nails it only cost me $45 before tip ???? I did notice while I was getting my nails done they also offer a new way to get your nails done that is supposed to be super healthy alternative....I'll try those next time.

Unfortunately I won’t be coming back. Came in for a fill-in on some French tips and the paint job was horrible and then when I came back the next day to get the polished fixed (had to be back at work the previous day) they charged me an additional $15. I don’t think that’s right so I’ll be taking my service else where in the future.

I really appreciate work done here...very professional and comfortable. you will not be disappointed best is Panama city beach

Nice nail shop one of the only ones that are actually open on Sunday they do have the gel nails that change colors