Quick Facts About Crystal Nails
Crystal Nails place has both strengths and weaknesses based on the comments provided. Let's break them down:
Strengths:
1. Skillful Nail Technician: One customer mentioned receiving so many compliments on their nails after getting them done at Crystal Nails place. They specifically praised their nail technician, Tina, for doing an incredible job and being particular and precise. This indicates that the salon has a skilled nail technician who can deliver satisfactory results.
2. Friendly and Welcoming Environment: Another comment mentions that the place is very inviting and everyone is friendly. This creates a positive atmosphere for customers and contributes to a pleasant experience.
Weaknesses:
1. Poor Quality of Service: Several comments criticize the quality of service at Crystal Nails place. One customer mentioned that the acrylic layer was super thin, feeling like press-ons, and another claimed that their gel polish manicure looked like it was done by a 10-year-old. These complaints indicate that the technicians may lack the necessary skills or attention to detail to provide high-quality nail services.
2. Aggressive Staff: One customer described a negative experience with a super aggressive lady at the salon. This suggests that the staff may not always provide a friendly and accommodating service, which can lead to a poor customer experience.
3. Inattentive to Customer Preferences: A comment mentioned that a customer specifically asked for short and natural nails but the technician did not listen and gave them a look that was more dramatic than desired. This shows a lack of attention to customer preferences and a failure to deliver the requested service.
4. Wait Times and Overbooking: A customer complained about waiting for the technician who was busy doing someone else's lashes despite having an appointment. This indicates an issue with managing appointments and potentially overbooking, leading to longer wait times for customers.
5. Pricing Changes: One customer mentioned that the salon has raised its prices, which no longer offers the bargain they were used to. While this may not necessarily be a weakness, it could be a disadvantage for customers who were accustomed to the previous pricing structure.
In conclusion, Crystal Nails place has a skilled nail technician and a friendly environment. However, there are weaknesses in the form of poor quality service, aggressive staff, inattentiveness to customer preferences, wait times, and pricing changes. These weaknesses can negatively impact the overall customer experience and may discourage potential customers from visiting the salon.
Best TL Reviews
Honestly the lady was super aggressive , acrylic layer was super thin felt like press ons. Charged me $67 to be left with unsatisfied nails and cuts on my skin. I asked for french tips and she left me with half of my nail beds white. They don’t look like french tips, my friends pointed it out and another employee said that it was because of my “nail bed”. They didn’t bother to fix the issue or come up with an alternative. Personally never again.
Absolutely horrible. Im writing this from the parking lot. I just asked for a gel polish manicure. It looks like a 10 year old did it. She also kept dropping the instruments on the ground and using them right after. Save your money. These pictures are DIRECTLY after exiting the salon.
I had my nails done right before my trip to Vegas and I received so many compliments on them????????????????????I love super long nails and my nail tech Tina does an incredible job ????????she's amazing ????✅❤️????????she is very particular and precise and WON'T let you leave with a sub par job done. I respect that about her????The place is very inviting welcoming and everyone is friendly THIS is my new shop ✅❤️????I am loyal when I find a place I can stay⌚and who can successfully do MY kind of nails, Tina is amazing ???????????? I included photos next time I'll take some of the shop if I'm allowed ????✅????????
I went here at the recommendation of a friend… who wears a lot more makeup than me I think. I basically wear none and wanted a natural look but my friend does wear some dramatic eyes daily. Important caveat is I also had to get a redo or fill from another salon that did a bad fill (like literally the extension were catching my bottom lashes— again different salon, not this one.)
I specifically asked for very short and natural. She didn’t listen to me at all, obviously. Not bad for a fill, considering what I showed up there with. I look like I’m wearing fake eyelashes instead of a soft natural look. I might be more satisfied if this is what I asked for.
As far as the quality of the fill: she did tell me that a fill will not look as good as the original application, despite online resources stating otherwise. She said if I want them to look really good, I should have them removed each time and have them reapplied. ????????♀️
I will not go anywhere else now. I even drive from Southeast Portland to get here. The service I get here for the price is amazing!
Edit: I recently went back for the first time in a few years, and they have raised the prices. The prices are at about average-market rate right now. I paid $42 for a French-style shellac manicure. Totally fair, but not quite the bargain I was used to from here.
I love these ladies! I get eyelashes and nails here and they always do a great job.
There has been numerous times I have come in for a appointment to get my eyelashes done and she is busy doing someone else. Not finishing no like I wait 30 min for her when I have never missed a appointment but she's still will take people on knowing im coming in.
My daughter brought me here with her bridesmaids the night before her wedding. They were helpful and did a great job. Friendly staff.
Place Pictures
Crystal Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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