Quick Facts About Alderwood Nails
Alderwood Nails receives both positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, it is important to consider both the positive and negative aspects mentioned in the comments.
Starting with the strengths of Alderwood Nails, one customer mentions that they have had nothing but good experiences over the years. This indicates that the salon has a consistent reputation for providing good service. Additionally, the polite behavior of the staff is also mentioned, which suggests that customer service is a strength of the salon.
Another strength is the extra services provided during the manicure process. The warm towel wrap and mini shoulder massage are appreciated by customers and are considered worth the extra cost. This demonstrates that Alderwood Nails goes beyond just providing a basic manicure and tries to enhance the overall experience for customers.
Quick service is also mentioned as a strength by one customer. This indicates that the salon is efficient in completing services in a timely manner, which is appreciated by busy customers. Additionally, the quiet environment is mentioned, which suggests that the salon provides a peaceful atmosphere for customers to relax in.
The impression of the staff's treatment of customers is mixed. While one customer felt welcomed and treated like family, another customer mentions that the staff talked around them as if they weren't there. It is important for the salon to ensure that all customers feel welcomed and heard in order to provide a positive experience.
Moving on to the weaknesses of Alderwood Nails, there are several complaints about the quality of the nail services. Multiple customers mentioned that their manicures did not last and had issues such as peeling and chipping. One customer specifically mentioned that their nails started falling apart after only one week. This indicates that the salon may have issues with the longevity and durability of their nail services, which is a significant weakness.
Communication issues are also mentioned. One customer stated that the staff did not understand their specific request for nail color and ended up giving them a different color. Another customer felt that their desired style was not taken into consideration and the staff rushed through the service. This indicates a weakness in the salon's ability to effectively communicate with customers and fulfill their specific requests.
Pricing is also mentioned as a weakness. One customer mentions that the cost for a regular manicure has increased since their last visit, making it a bit pricey. This suggests that the salon may be charging higher prices compared to other similar establishments, which could make it less attractive to price-sensitive customers.
In conclusion, the strengths of Alderwood Nails include a consistent reputation for good service, polite staff, extra services during manicures, quick service, and a peaceful environment. However, the weaknesses include issues with the quality of nail services, communication problems, and pricing concerns. These weaknesses should be addressed by the salon in order to improve the overall customer experience and satisfaction.
Best TL Reviews
I have been here several times over the past few years and have had nothing but good experiences. Sometimes they are overbooked, but I feel they are worth the wait! Always polite. They do a good job. They are a little bit pricey - the cost for a regular manicure has increased since the last time I visited (1yr ago). They do a warm towel wrap and a mini shoulder massage while they wait for your nails to dry, so I am more than willing to pay the extra cost!
Really disappointed in my nails. Asked for gel and confirmed that I wanted shellac, was given gel that peeled within a day. I’m a very busy person so unable to get my nails done very often, also postpartum and was looking forward to feeling like myself again. My manicure didn’t even last a week. Only reason I might go back is because I have a gift certificate to use up, but not looking forward to it. Also, staff was very loud and talking around me like I wasn’t there. I was the only customer because I came in shortly after they opened, and did not feel welcomed at all.
Shape and color was great, cuticle care as well. Also appreciated the neck/shoulder massage while my nails cured. Just disappointed it didn’t last and feeling like I wasn’t welcomed.
Quick service. I got a gel manicure that came complete with a mini massage it was really relaxing. Large selection of gel colors, and quiet environment. * update* my manicure lasted about 4 days before chipping off. maybe the quick service was not a good thing.
I would give a 10 star review if It was an option! These ladies took care of this Mama and her 3 girls (3, 4, and 7). They made us all feel like we are a part of the family. They were so sweet and patient with my little ones and made my oldest feel like a princess. Not only that, they were so busy but were so attentive to all of us. I highly recommend this place especially if you have small children. We love Alderwood Nails and it will be our new nail spot from here on out ????
Gave me leading cuticles and color was not the right color ended up with French tips with pink and not communicating as well asking for what I want specifically instead they do what they want and they rush trying to get me out of there now I want to take these nails off
Always happy with my experience here. They are all super nice and take the extra time to make sure I’ve had a great experience.
This was my first time here and honestly the experience was like no other. I got to Alderwood Nails around 6:30 when they close at 7:30. I just wanted to get a pedicure and a wax, but they talked me into getting a full set, pedicure, and wax. Amy was very kind and stayed past close to make sure she took her time on my nails. They look absolutely beautiful, this will be my new spot for now on!
I came in and showed them a picture of pink ombre acrylic nails and the lady started on my nails and halfway thru asks me if i can pay cash right now telling me it would be $30. I didnt see an issue with that at first so i got the money from my boyfriend and gave it to her she gets change and theres only 5$ in her hand instead of $10 when she comes back to me to finish the nails which i thought whatever then without even asking me she quickly put the other $5 in her drawer and says thanks. I dont have an issue with tipping but she basically schemed me out of my own money. Who does that? Also she rushed my nails the whole time my nails are still sore ive only had them for only 1 damn week and they are literally falling apart already. I payed $40 for a nail color i didnt want, and they arent even at least good quality nails that last. Wouldnt reccomend its a waste of your money.m
Alderwood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 06:30 PM |
How to go there
Location
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