Nail Gallery

+1 770-513-0556

755 Lawrenceville-Suwanee Rd #1730, Lawrenceville, GA 30043 United States of America

Open Today: -

Quick Facts About Nail Gallery

Nail Gallery Place has received both positive and negative comments from customers, highlighting both strengths and weaknesses of the salon.

Starting with the strengths, several customers have praised the quality of work done by the nail technicians. One customer mentioned that they have always had a great experience at the salon and that everyone does great work. Another customer mentioned that they have been coming to the salon for a long time and have always been satisfied with the service. This indicates that the salon has skilled and talented nail technicians who are able to provide excellent manicures and pedicures.

Additionally, the customer service at Nail Gallery Place seems to be commendable. One customer mentioned that they appreciated the manager calling them quickly after leaving a negative review and offering to redo their service. This shows that the management of the salon values customer satisfaction and is willing to address any issues that may arise. Another customer mentioned that they were greeted at the door and taken care of by the owner, which further emphasizes the attentiveness and care provided by the staff.

The salon also receives positive feedback for creating a friendly and inviting atmosphere. One customer mentioned that they enjoyed spending time at the salon with their sister, unwinding and enjoying the atmosphere. This indicates that Nail Gallery Place has created a comfortable and welcoming environment for customers to relax and enjoy their services.

On the other hand, there are some weaknesses mentioned in the comments as well. One customer expressed dissatisfaction with the suggestion made by the nail technician to try dip powder, as they felt that the technician may not have been skilled in that technique. This highlights a potential weakness in the salon's ability to accurately assess and recommend suitable services for customers.

Another customer mentioned that they had a negative experience where the nail technician did not ask for their preferences and did not fully complete the pedicure. This indicates a lack of attention to customer needs and preferences, which can be a weakness for the salon in terms of meeting customer expectations.

There were also complaints about the wait time, even with an appointment. This suggests that the salon may struggle with managing appointments effectively and efficiently, which can be a weakness in terms of customer satisfaction and convenience.

Lastly, one customer mentioned that the prices at Nail Gallery Place have increased somewhat, which may be a weakness for customers who are price-sensitive. However, they also mentioned that there is no price tag on treating oneself, indicating that some customers may be willing to pay higher prices for quality service.

In conclusion, Nail Gallery Place has strengths in terms of skilled nail technicians, commendable customer service, and a friendly atmosphere. However, weaknesses include potential inconsistencies in service quality, a need for improvement in appointment management, and the possibility of higher prices. By addressing and improving these weaknesses, Nail Gallery Place can further enhance its reputation and customer satisfaction.

Best TL Reviews

The girl who did my nails suggested dip powder and I told her I had never gotten that but it seemed like she wasn’t giving me another option so I said that’s fine. Why would she suggest something she sucks at? My nails feel bumpy and it’s something I noticed as u was driving home. Then I realized she made them way wider than by natural nail. Looks terrible. This is why I hadn’t been to a nail salon in years. They want to rush and don’t care how it turns out. Also she said $40 and ended up adding $5 more for idk what. Never returning here again. Sucks because a friend actually recommended this place to me.

Always been a great experience since I’ve found this new gem. Only thing that didn’t call for 5 stars is the wait time even with an appointment; unless you’re the first one there. Other wise everyone does great work! This will continue to be my nail home.

Had an experience were the girl doing my pedicure did not ask what kind of pedicure I wanted. She just did what she pleased and half did it. when she was done, she just got up and left without saying anything. I wasn’t even aware she was fully done. I left a review and the manager called me quickly and offered me to come in for a redo. I really appreciated that. Their manager has always been very nice and their staff has done great work aside from that experience.

I came here randomly one Sunday afternoon just for a dip removal and the team was so pleasant and kind I decided to get the dip powder service. I loved how all of the team members there were helpful and encouraging one another and Asther was so pleasant to work with.

Overall the salon did great work and if there were any issues with my nails they were quick and great in accommodating! Highly recommend and would go back again!

I l oh be my powder manicure ???? love my pedicure and to top it off I got lash extensions (cluster). The service was great. Greeted at the door and the owner makes sure you are taken care of. Thanks for getting mw right for my birthday weekend. I will remain a loyal customer.

I've been coming here since Angie the old owner and come every 2 weeks and get a manicure and pedicure. I have tried all the different service levels for the pedicure and manicure and they are great. The new owners are great as well they always make you feel comfortable the prices have increased somewhat but that's to be expected. There is no price tag on treating yourself ????.

Great salon! I have never had a nail tech that I like to the point where I rarely keep my nails up and Ieshia did an Outstanding job. Also this is the longest my daughter has been able to keep her gel polish on as well!!! We will be regulars now.

Iesha did an amazing job as always

Love spending time here unwinding with my sister enjoying wine ???? laughing talking atmosphere is wonderful