Scores Hair Cuts For Men

+1 248-668-9800

543 N Pontiac Trail, Walled Lake, MI 48390 United States of America

Open Today: -

Quick Facts About Scores Hair Cuts For Men

Scores Hair Cuts For Men, as reviewed by customers, has various strengths and weaknesses that can be identified. It is important to consider both positive and negative aspects when evaluating a business.

Starting with the strengths, many customers were satisfied with the quality of the haircuts they received. Toni, in particular, was praised for her exceptional skills and professionalism. The consistency of the service provided by the stylists at Scores Hair Cuts For Men is also highlighted. Several customers mentioned that they have been going to the salon for years and have always had positive experiences. The speed and efficiency of the haircuts were appreciated, with customers stating that they usually took no more than 10 or 15 minutes. Free drinks provided at the salon were also seen as a nice addition.

Another strength mentioned by customers was the friendliness and pleasant demeanor of the stylists. The employees were described as being polite, respectful, and fun to talk to. This adds to the positive experience and makes customers feel valued.

On the other hand, there were several weaknesses that were mentioned by customers. One common complaint was the difficulty in making appointments. Customers reported that it was hard to get through to the salon and that their calls were not returned. This lack of responsiveness and poor customer service reflects negatively on the business. Additionally, one customer mentioned that when they did manage to get through, the employee was unhelpful and did not even attempt to schedule an appointment.

Another weakness highlighted by customers was the rushed service. Some found that the haircuts were done too quickly, leading to a lack of attention to detail. This rushed approach resulted in dissatisfaction and negative experiences for certain customers. Additionally, there were complaints about the excessive use of clippers and the discomfort caused by the stylist digging into the skin. This suggests a lack of precision and care during the haircutting process.

Appointment errors were another recurring issue. Some customers mentioned that on multiple occasions, their appointments were scheduled for the wrong day. This resulted in wasted time and inconvenience for the customers, as they showed up only to find out they did not have an appointment.

In terms of professionalism, one customer described an incident where they walked into the salon during their lunch break and found a stylist eating soup at the register. The stylist made the customer wait while she finished her meal, showing a lack of consideration and professionalism. This created a negative impression of the salon and left the customer feeling unimportant.

In summary, Scores Hair Cuts For Men has strengths such as skilled stylists, consistent service, and friendly employees. However, weaknesses include difficulty in making appointments, rushed service, appointment errors, and unprofessional behavior. These comments reflect the varying experiences customers have had at the salon. It is important for the business to address these weaknesses and improve their customer service to ensure positive experiences for all customers.

Best TL Reviews

I have had really good experiences in the past but now I can’t even get thru to make an appointment. I have left messages before and I never got a return call. Then when I did get thru the one time the woman I spoke to was very short with me and said to call back next week. Seriously? She couldn’t set up an appointment? In fact before I could ask for one she hung up. Its too bad because I did like the way my hair was cut. Not sure what is going on there now but I think it best to take my business elsewhere.

Toni is my all time favorite. I've had the pleasure of having my hair cut by her for a number of years. Always friendly and professional and she takes the time to make sure the cut is high quality. I don't know what I'm going to do when she retires but I wish her all the best and am just glad to have had the opportunity to get to know her and have her keep my from looking like a slub!

The girls here are great. They do an excellent job every time I go in. Definitely give them a shot next time you need a cut. Prices recently went up about 10% but it's worth the extra to have a consistent experience each time. Been going since week one and haven't had an issue yet.

The lady that cut my hair was pretty and friendly. ( characteristics not easily found paired together in most women today) she did a great job and treated me with respect. She was fun to talk with.

They cut my hair which i guess is why i went in there. Rushed service. Overpowering on the use of the clippers. Felt like they were digging into my skin at times. Doubt I will return.

Last 3 experiences have been bad. Rushed 5 minute hair cut and 2 times they made my appointment for the wrong day and I show up with no appointment. Wasted my time and Didn’t get a hair cut

The girls at Scores do a great job. At other, cheaper places I am usually unimpressed with my haircut. But after about 8 cuts now, every one has been fast, perfect and no more than 10 or 15 minutes. Free drinks is a nice addition too.

Walked in during my lunch break. One worker was there eating soup at the register with no clients other than myself inside. She told me to have a seat and she'll be right with me. I waited. She ate her soup. After 5-10 minutes of waiting and listening to her slurp her soup, I left. The customer should not be waiting in a situation like this. I realize she's eating, but put your soup aside for 10 minutes and cut the customers hair instead of slurping on your soup and looking at your phone while the customer sits. Very unprofessional.