Meche Salon

+1 413-301-8450

994 Main St, Springfield, MA 01103 United States of America

Open Today: Closed

Quick Facts About Meche Salon

Meche Salon Strengths:

1. Great customer service: Many customers have praised the salon for its friendly and welcoming staff. They treat customers like family and provide a positive experience.

2. Skillful stylists: Multiple comments mention that Meche Salon does a great job with haircuts, color, and highlights. Customers are satisfied with the quality of work provided and have even called it the best haircut they've ever had.

3. Quick service: One customer mentioned that the salon was quick in delivering their hair services. This could be appealing to customers who value efficiency and do not want to spend excessive time at the salon.

4. Affordable pricing: Although not explicitly mentioned in the comments, the fact that the salon receives positive reviews despite not being mentioned as expensive suggests that their pricing is reasonable and affordable to customers.

5. Down to earth atmosphere: Meche Salon is described as a down to earth salon, which could appeal to customers who prefer a more relaxed and casual environment compared to high-end or pretentious salons.

6. Accommodating non-Spanish speakers: The salon has been noted to mostly speak Spanish, but they make an effort to accommodate customers who do not speak the language. This shows a level of flexibility and inclusivity towards different linguistic backgrounds.

Meche Salon Weaknesses:

1. Language barrier: Multiple comments mention that the language barrier can be an issue for non-Spanish speakers. Some customers have had to rely on other customers to help translate, which can be inconvenient and potentially lead to miscommunication.

2. Overbooking and lack of availability: One comment mentions disappointment over not receiving a guaranteed appointment due to the salon being overbooked. This suggests that the salon may struggle with managing their bookings effectively or may not have a proper system in place to handle high demand.

3. Lack of air conditioning: One customer mentioned that there was no air conditioning in the salon, and only a single fan was used. This could lead to discomfort for both customers and staff, especially during hot weather or in crowded conditions.

4. Deceptive online representation: A customer expressed disappointment with the salon's online pictures, claiming that they were deceiving. This raises concerns about the accuracy and transparency of their online presence, potentially leading to customers having different expectations when visiting the salon.

5. Potential confusion and mix-ups: The salon owner responded to a negative review by mistaking the customer's experience for someone else's, which suggests that there may be some confusion or miscommunication within the salon itself. This could impact the overall organization and professionalism of the establishment.

In conclusion, while Meche Salon has strengths such as great customer service, skillful stylists, and quick service, they face weaknesses such as language barriers, overbooking, lack of air conditioning, potential misrepresentation online, and possible confusion within the salon. These aspects should be taken into consideration when evaluating the overall strengths and weaknesses of the salon.

Best TL Reviews

Very down to earth Salon, Meche does a great job. They mostly speak Spanish but can accommodate you. I've been going a year and have never had a bad experience.

I was told my granddaughter was the only customer for a Sunday. Something they specifically do. No. They didn't do it and had so many walk ins they had no time to even try. Spanish speaking only and had to translate through customers who spoke English. No A/C. One giant fan in the middle of the salon. Left very disappointed and upset. Pics online are very deceiving!

UPDATE: 11:26 am Tuesday September 6, I don't know who you're referring to, but I specifically CHOSE your salon because of your specialty's you list on your web page. I am the least racist person. IDC what race you are. I married a Hawaiian man, My son's God parents are the most amazing Hispanic people in the world. My best friend is black and I don't appreciate the lie. I never ever asked to pay on credit on it at any time. You are thinking of someone else. I know what the fan is for and I understand the chemical smell. The door was wide open and there was no A/C the day I came in. There were so many people. I was guaranteed an appointment and turned away. So before you reply figure out who yours talking about... I would have paid anything and racist I am not! Just because I don't speak Spanish doesn't make me racist. When I made the appointment the person on the phone knew enough English to understand what I wanted and make the appointment. It was when we got there that we were told no one spoke English but the customers. I'm sorry you've mistaken me with someone else, but you did not do me any favors and I don't appreciate the name calling when I made an honest review of my own personal experience there. If any service was performed I'd gladly have paid you, so do not tell me to come in and pay you when you have me clearly mixed up with someone else. If anything I'd pay the customer who was very helpful. Thank you very much Miss. Sincerely, Dawn Carson

Good salon goood ppl treat you like familly

Love it there! My hair is beautiful for my birthday. Thank you ❤️????

Q mas donde me dejan rejos my pelo y Sharina mis cejas no hoy mejor lugar

They were quick and did beautiful work to my hair.

Best haircut I ever had everyone was so nice will be back soon

Always get a good haircut. I have also had my color and hi-lites done here and have loved it. Very clean and friendly staff.