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Ichiban Salon & Spa

+1 440-356-9988
23550 Center Ridge Rd Ste 108, Westlake, OH 44145 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About Ichiban Salon & Spa

Ichiban Salon & Spa seems to have several strengths based on the comments provided.
One strength mentioned is the expertise of their staff. Multiple customers mention specific employees who excel in their respective areas, such as Theresa being skilled at color treatments and Reese providing exceptional eyebrow waxing and maintenance tips. This indicates that the salon has a talented and knowledgeable team who can cater to various beauty needs.
The care and attention to detail provided during treatments is another strength. Customers appreciate Marissa's thorough shampoo/conditioning treatment and Susan's meticulous manicures. These positive experiences demonstrate the salon's commitment to providing high-quality services and ensuring customer satisfaction.
The salon's pleasant atmosphere is highlighted by several commenters. Customers mention feeling comfortable and relaxed during their visits, and the pedicure chairs are specifically praised for allowing a enjoyable, side-by-side experience. This indicates that Ichiban Salon & Spa creates a welcoming and serene environment for its clients.
The salon's commitment to customer service is also evident. Commenters mention receiving reminders of upcoming appointments, which is appreciated and shows that the salon values and prioritizes its customers. Additionally, the loyal customer base mentioned suggests that the salon has successfully built strong relationships with its clients over the years.
Another strength is the availability of various services. Customers mention getting their hair, nails, and eyebrows done, as well as enjoying the bar on-site. This indicates that Ichiban Salon & Spa offers a wide range of beauty and relaxation options, allowing customers to have a comprehensive spa experience in one place.
However, there are a few potential weaknesses that can be inferred from the comments. The first is the mention of price increases. While it is stated that the price increases are modest, this could still be a downside for some customers who may find the services less accessible. However, it is important to note that the comment also emphasizes the continued stellar service and atmosphere, suggesting that customers still find value in the experience.
Another potential weakness is the optional mask policy. While it is mentioned that Ichiban Salon & Spa balances health guidelines with conducting business, some customers may prefer more strict safety measures, especially considering the ongoing COVID-19 pandemic. This could potentially discourage certain individuals from choosing this salon over others with stricter mask policies.
Lastly, the comment regarding parking highlights a potential weakness in terms of accessibility. If the main parking lot is difficult to find or inconveniently located, it may discourage some customers from visiting the salon, especially if they have mobility issues or prefer easy accessibility.
In conclusion, Ichiban Salon & Spa appears to have several strengths, including a talented staff, high-quality services, a pleasant atmosphere, excellent customer service, and a range of available treatments. However, potential weaknesses may include modest price increases, an optional mask policy, and potential parking accessibility issues.


Best TL Reviews

Theresa is the color pro! My hair is brown and silver roots. I have always wanted blonde warm highlights and change of base and she is phenomenal! Nailed it!
Loved the care that Marissa took in shampoo/conditioning treatment. Awesome experience!
I had my eyebrows waxed by Reese and she was phenomenal. She explained every step and even gave maintenance tips. My eyebrows have never looked better and I have her to thank.
Update: 27 January 2023.
There have been modest price increases in some items. The level of service, staff commitment and pleasant atmosphere remain stellar.
Masks remain optional. Ichiban does a nice job of balancing common sense health guidelines and getting on with business.
They still offer many different services and continue to have a very loyal customer base. I've been a customer for what is soon to be a decade.
They are now calling to remind of upcoming appointments, which is nice.
Parking. Main lot is off of Clague Rd., look for the small sign next near the entrance to the tailor shop.
Talented staff, knowledgeable and interested in what the customer wants.
The bar is still open but I've never actually stepped inside :) The fridge in the bar also has water.
We had excellent manicures with Susan! She is very thorough, calming, and lovely to talk to. We will be returning for future services!
Today I came in to get my nails and eyebrows done for homecoming. Megan does an amazing job with waxing eyebrows, mine turned out perfect. The bartender made an amazing non-alcoholic drink for me and it was so good. The lady who did my nails also did a phenomenal job too. I am all set and ready for homecoming they all did a wonderful job. I highly recommend this place.
Came were as part of a bachelorette party with the Bride to be and two other brides maids. We had a lovely time chilling at the bar before and after our pedicures. Everyone here was super friendly and the pedicure itself was very relaxing! And my nails look fabulous! We are already discussing plans to come back here again!
Juliet has been fabulous with all manicure techniques from regular manicures to gel nail application! She is very professional and knows her craft. Juliet provides lots of helpful hints to keep nails looking their best.
She provides the the same skill, quality and care with her pedicures. She educates her clients to fully care for their feet, and keep them healthy through proper maintenance and grooming.
I highly recommend Juliet for all professional services. She takes a tremendous amount of pride in everything she does and is so passionate about her position, as well.
Last, and certainly not least, Juliet is a kind and warm person of which to share your time. You won't be disappointed.
My girlfriend and I have been going here for the last 3 years for a facial and a pedicure. Their facials leave you feeling absolutely fabulous. (Reece is the best!). They have side by side pedicure chairs that are perfect to sit together ,enjoy a beverage from the IchiBar and complete the perfect spa day!

Ichiban Salon & Spa Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location