Quick Facts About Cousin Barber Shop
Cousin Barber Shop has received mostly positive reviews, highlighting their strengths in customer service, skills of some barbers, and the overall pleasant experience. However, there are also some weaknesses noted, such as uneven haircuts, lack of professionalism from some barbers, and concerns about the expertise of certain staff members. In this analysis, we will examine and expand upon these strengths and weaknesses in order to provide a comprehensive assessment of the barber shop.
Starting with the strengths, the shop seems to have a dedicated and engaged team. One customer mentioned that everyone in the shop seems very engaged in making the experience the best. This indicates that the barbers are attentive and focused on providing high-quality service. Additionally, Luis, one of the barbers, has been praised for his exceptional service, making customers feel comfortable and going above and beyond. These qualities are essential in building a loyal clientele and ensuring customer satisfaction.
Another strength of Cousin Barber Shop is the loyalty and tenure of some customers. One commenter mentioned that Alex has been cutting their hair for 15 years, demonstrating a high level of trust and satisfaction with his services. Building long-term relationships with customers is crucial for any business, and the fact that this customer highly recommends the shop indicates that they have consistently provided quality haircuts over the years.
Moreover, the comment praising the brothers for their love, manners, respect, and service towards the elderly and children is another strength. This shows that the barber shop values their customers of all ages and strives to create a welcoming and positive environment for everyone. This inclusive approach can contribute to a sense of community and further enhance customer loyalty.
However, there are also weaknesses that have been mentioned by customers. One customer expressed dissatisfaction with the scissor cutting for straight hair, noting that their haircut came out uneven. Additionally, this customer observed that the barber had headphones on, which suggests a lack of focus and attention to detail. Uneven haircuts can negatively impact the reputation of a barber shop, as customers expect professional and precise results. Therefore, addressing these concerns and ensuring that all barbers are skilled in various cutting techniques is crucial.
Another weakness that has been pointed out is the lack of pricing transparency. One customer mentioned not seeing prices listed and assuming that the charges differ for regular and non-regular customers. Pricing transparency is essential for customers to make informed decisions and manage their expectations. Therefore, displaying prices prominently and having a clear pricing structure for different services can help alleviate this issue.
Furthermore, some customers have expressed concerns about the professionalism and expertise of certain barbers. One customer mentioned that some barbers were hanging out in the back and partying while customers were waiting. This lack of professionalism can create a negative impression of the shop and lead to customers leaving without receiving a haircut. Additionally, another customer mentioned that one barber, John, left them with nicks and cuts on their hairline and neck. This raises concerns about the qualifications and training of the staff members. Ensuring that all barbers are well-trained and maintaining a professional atmosphere can help address these issues and improve the overall experience for customers.
In conclusion, Cousin Barber Shop has several strengths, including dedicated and engaged barbers, long-term customer relationships, and a strong focus on service for all age groups. However, there are also weaknesses to address, such as uneven haircuts, lack of transparency in pricing, and concerns about the professionalism and expertise of certain staff members. By addressing these weaknesses and building upon their strengths, Cousin Barber Shop can further enhance their reputation and provide an exceptional experience for all customers.
Best TL Reviews
Luis cut my sons hair for the 3rd time. He’s the MVP. Makes my som feel comfortable and goes above and beyond with his service. I highly recommend everyone to come and get your haircut, everyone in the shop seems very engaged in making the experience the best.
Good service. Alex has been cutting my hair for 15 years now. I will recommended if you going to have your hair clipped. Also try to get the phone of whoever is going to be cutting your hair regularly since It comes handy to make appointments and no having to wait an eternity.
I love these Brothers. Love, Manners, Respect Galore! Healthy conversations. Service the people that matters. The Elderly and Children. I wish them a world of success.
If your hair is straight and requires scissor cutting, I'd recommend elsewhere. My hair came out a bit uneven. Barber had headphones on. Didn't see prices listed and I'm assuming you get charged differently if you're not a regular as it wasn't the cheapest I've ever paid at other places. Little too laid back for me, but the guys were pretty nice and got me in a chair quick though. Probably great for short cuts and fades.
Top notch all of the barbers have skills. If you need a fresh, precise cut, I highly recommend this place. Sit in any chair.
Do not go to this place. I got my haircut by Alex whom everyone said in other reviews, was good. They must be his friends, this guy gave me a horrible haircut and pushed the left side of my hairline back. His price is cheaper than others, but, now I see why, he does not know how to cut hair at all. Other barbers at the shop was just hanging out in the back partying, while customers were just sitting and waiting. Some customers just got up and left.
John has absolutely no idea what he is doing and will leave you bleeding with nicks & cuts all over your hairline and neck. He obviously needs more training. What on God's green earth is this place thinking hiring such a novice like that? Never again, avoid.
Alex is great, though. I gave one extra star, only for him.
Been going here for years! Very professional and precise!!!
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Cousin Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | Closed |
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