Quick Facts About Royal Nails
Strengths:
1. Friendly staff: Multiple reviewers mentioned that the staff at Royal Nails is friendly and provides excellent service. This contributes to a positive and comfortable atmosphere for customers.
2. Skillful nail technicians: Several comments highlighted the skill and talent of the nail technicians at Royal Nails. Customers mentioned that the technicians took their time, were precise in their work, and produced beautiful nails.
3. Attention to detail: Reviewers appreciated the attention to detail shown by the nail technicians. Customers mentioned that their nails were straight, even, and well-done. This suggests that the technicians take pride in their work and strive for customer satisfaction.
4. Cleanliness: One customer specifically mentioned that Royal Nails is a clean salon. This is essential in creating a hygienic and safe environment for both customers and staff.
5. Positive vibes: One reviewer mentioned the positive vibes at Royal Nails. This indicates that the salon creates a welcoming and uplifting atmosphere, which can enhance the overall customer experience.
Weaknesses:
1. Communication issues: Two reviewers had negative experiences where their nail requests were not properly understood or executed. One customeer mentioned that they showed a reference picture but ended up with nails that looked nothing like what they asked for. Another customer mentioned that they asked for a French tip but received something completely different and hideous. These instances suggest a weakness in effective communication between customers and nail technicians.
2. Rushed service: One customer mentioned that their full set was rushed. This may indicate that the salon is focused on maximizing the number of customers served rather than providing thorough and satisfactory service.
3. Durability issues: One reviewer mentioned that their nails started to come off after only a week. This suggests a weakness in the quality and durability of the services provided. Customers expect their nails to last longer, especially after paying for professional services.
4. Price dissatisfaction: One customer mentioned feeling that the pedicure was not worth the $35 charged for a basic treatment. This indicates a potential weakness in the pricing of services at Royal Nails. Customers expect a fair and reasonable price for the quality of service provided.
5. Crooked nails: One customer mentioned that their left pointer finger was slightly crooked after getting their nails done for graduation. This indicates a weakness in the attention to detail and precision of the nail technicians. Customers expect their nails to be properly aligned and even.
In conclusion, Royal Nails has several strengths, including a friendly staff, skillful nail technicians, attention to detail, cleanliness, and positive vibes. However, there are also weaknesses in terms of communication issues, rushed service, durability issues, price dissatisfaction, and occasional issues with crooked nails. Addressing these weaknesses can help further improve the overall customer experience at Royal Nails.
Best TL Reviews
I had gone here and showed the guy a reference picture and asked if he could do it. He said yes and started to do my nails. At first they looked fine and when he started to do the designs it looked like nothing I asked for. I tried to tell him but he kept going and now I have the worst nails ever. I would of appreciated him telling me that he couldn’t of done them instead of trying and making them look bad.
I wish I can give this place 0 stars. The lady rushed through my full set. I asked for one thing. I gave her a picture of a simple French tip that I wanted and left the nail salon with something completely different and hideous. I should have made her take each nail right off my finger and gone to the salon that is next door but I was trying to be nice and respectful. To make matters worse, not even a week later 7 of my nails started to come completely off. I will never in my life come here again. Bad service
They absolutely took me, (an extremely picky customer) and did a beautiful job of my nails. I highly recommend this salon.
Love this place!! Staff is very friendly and provide excellent service. Nails are beautifully done every time.
Worth every star!! I have been coming here for a couple years almost and I have tried other nail salons, was dissatisfied with how other places places are. Royal nails is clean, precise, great with their work, very friendly. I usually go to Anne and Jenny and they do an amazing job! They also remembered me and I haven’t been there since last year.
Everything was great nel Tech was amazing. He really took his time and made sure my nails where straight and even. Only reason why I won't score it a 5star is because I feel that the pedicure was not worth $35 for a basic petty.
First photo: I got my nails done for graduation and they turned out gorgeous! The only issue I have is that the left pointer finger is slightly crooked.
Second photo: I wanted some cute summer nails and they are fabulous. I wish I asked for the technicians name because she was gentle, kind, and talented.
I loved getting my nails done here. Very friendly service, positive vibes & decently quite. They genuinely care about how your nails turn out, which I appreciate very much.
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Royal Nails Info
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Today
Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | Closed |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 10:00 AM - 05:00 PM |
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