Best Nails

+1 732-602-1616

722 Amboy Ave, Woodbridge, NJ 07095 United States of America

Open Today: Closed

Quick Facts About Best Nails

Best Nails place has received a mix of positive and negative reviews. In order to evaluate its strengths and weaknesses, we will take a closer look at the comments and assess them accordingly.

Starting with the strengths, a consistent theme that emerges from the comments is the friendliness of the staff. Multiple customers have noted that the employees at Best Nails are kind, accommodating, and friendly. This is a crucial aspect of any service-based business, as it contributes to creating a welcoming and pleasant environment for customers. The mention of specific nail artists, such as Lisa and her sister, indicates that the salon employs talented and skilled individuals who consistently provide high-quality services. The fact that some customers have been returning to Best Nails for several weeks, even up to 5 weeks, further suggests that the salon is capable of delivering long-lasting results. This is a significant strength, as it demonstrates the durability and quality of the nail treatments provided.

Another strength worth noting is the professionalism of the staff. The comment mentioning little to no wait time and a lot of professionalism indicates that Best Nails prioritizes efficiency and customer service. Customers value businesses that respect their time and provide a smooth and timely experience. The mention of the owner, Kim, being outgoing and appreciative of the customers also highlights a positive interaction between the management and the clients. Building strong relationships with customers can contribute to customer loyalty and positive word-of-mouth referrals.

However, despite these strengths, there are also weaknesses that need to be addressed. One particularly negative comment describes a customer's disastrous experience at the salon. The customer had made an appointment a week in advance, specifically requesting a certain nail artist, but upon arrival, the appointment was not verified, and they were assigned to a different nail technician. The assigned technician made several mistakes during the service, including crooked acrylics, uneven powder application, and poor filing. The customer had to take matters into their own hands, physically filing their own nails. This kind of experience reflects poorly on the nail salon's management and quality control. The fact that the customer was charged $75 for subpar work and one of their nails fell off shortly after the service further exacerbates the negative perception of the salon.

Another weakness highlighted in the comments is the lack of communication and consent from the nail technicians. One customer mentioned that their toenails were cut down without prior consent, while another customer expressed dissatisfaction with their wide and unnatural-looking nails. Effective communication is essential in the beauty industry to ensure that customers' desires and preferences are met. Failing to seek consent and understand customer expectations can lead to disappointing outcomes and unhappy customers.

In conclusion, Best Nails place has several notable strengths, including a friendly and skilled staff, long-lasting results, and a professional environment with minimal wait times. However, there are also weaknesses that need to be addressed, such as inconsistencies in service quality, lack of communication, and poor quality control. It is crucial for the management of Best Nails to address these weaknesses and strive for consistent excellence in order to provide a truly exceptional experience for all customers.

Best TL Reviews

I’ve always had a great experience here, all of the ladies are so kind and friendly!! I usually go to Lisa or her sister and I’ve always left completely happy with the pedicures I got. The owner, I believe Kim, is also very outgoing and appreciative of your business.

Best nails has the best staff! They are so accommodating, efficient and friendly! I will never go anywhere else

This nail salon is hands down the Best extremely friemdly Lisa is the Best she is so sweet my nail last at least 4 to 5 weeks

DO NOT GO HERE !! First off, I scheduled an appt a WEEK in advance for a specific nail artist. I get there for them to not verify my appt and just sit me with the first available lady. The lady they sat me with was old and already put TWO of my acrylics on crooked, didn’t try to fix it, even after I pointed it out. She then applied the powder in a way i’ve never seen before, like she didn’t know what she was doing and she didn’t, seeing as the powder is so unevenly put on my nails. When it came to filing, I had to PHYSICALLY take the file and do it myself because coffin shape was too difficult to do I guess. She kept making me put my nails in the UV light an excessive amount of times that now the paint on my nails is easily peeling and I got them done TWO DAYS AGO. She forgot to do my design completely that another girl had to take over because again I guess it was too difficult to do what I originally asked for. They charged me $75 for messed up nails and one of them already fell off. I wouldn’t recommend this place to my worst enemy. First nail salon i’ve went to since moving here and never again.

Great nail place. Kim and her girls are amazing. Mariela does my nails. She is absolutely the best!

Great experience staff were very friendly

The pedicure was pretty good. Only complaint is that she cut down my toe nails without asking. The nail technician who did my full set was really nice but my nails turned out to be very wide and not natural looking.

The manicurist worked on my fingernails when I went in. She cut some cuticles for me and repaired my nail designs with the polish change. This was my first time at the nail salon. There is little to no wait and a lot of professionalism.