Quick Facts About Nails By Tin
Nails By Tin place has received a range of positive and negative comments from customers, which we will analyze to understand their strengths and weaknesses as a nail salon.
One of the main weaknesses that multiple customers have mentioned is the long wait times. Several comments mention waiting for over an hour, even with appointments. This can be frustrating for customers and may result in them having to leave without receiving the service they came for. One customer specifically mentioned that even with an appointment and being next in line, they were skipped over for someone else. This inconsistency in service and long wait times can be a significant weakness for Nails By Tin place, as it can lead to dissatisfied customers and lost business.
Related to the issue of long wait times is the lack of communication and transparency about the expected wait times. Customers mentioned being told different wait times by different staff members or being given inaccurate estimates. This lack of clear communication can create frustration and disappointment for customers, further contributing to the perception of poor service.
Another weakness that is highlighted in the comments is the inconsistency in pricing. One customer mentioned that they were quoted a price of $40 over the phone but ended up being charged $74. Inconsistency in pricing can create mistrust and dissatisfaction among customers, as they may feel misled or taken advantage of. It is important for businesses to ensure that pricing is communicated accurately and consistently to avoid customer dissatisfaction and negative reviews.
On the other hand, Nails By Tin place also has some strengths mentioned in the comments. Several customers mentioned the quality of the nail services they received. They praised the staff for doing a good job with their nails and expressed satisfaction with the final results. One customer specifically mentioned that they were always happy when they went to Nails By Tin place and loved the finished product. Another mentioned that their nails stayed pretty for more than two weeks. These positive reviews about the quality of nail services indicate a strength of Nails By Tin place.
Additionally, some customers mentioned specific staff members who provided excellent service. The mention of Kim in particular stands out, with multiple customers expressing their satisfaction with her work and professionalism. Having staff members who consistently provide great customer service and high-quality work can be a significant strength for a nail salon, as it helps to build a loyal customer base and positive word-of-mouth reputation.
Furthermore, a few customers mentioned that the prices at Nails By Tin place were reasonable and compared favorably to other locations. This can be a strength, as competitive pricing can attract customers and contribute to customer satisfaction. Price is often an important factor for customers when choosing a nail salon, so offering reasonable pricing can help Nails By Tin place stand out in the market.
In conclusion, Nails By Tin place has strengths in terms of the quality of nail services provided, positive customer experiences with specific staff members, and reasonable pricing. However, weaknesses include long wait times, poor communication about wait times, inconsistency in pricing, and a lack of transparency. Addressing these weaknesses and improving upon them could help Nails By Tin place enhance the customer experience and overall satisfaction.
Best TL Reviews
I Gave this place a second chance after the Nail tech. poke me during pedicure in my last visit. This time they cut each foot, which one was bleeding uncontrollably. This is my last time visiting this place. I DO NOT recommend anyone coming here either.
Left picture at the salon. Right picture at home and til now it still hurts, not onlt my toe but my whole foot and is 1/25/23. Injury happened on 1.21.23.
I'm literally still waiting...its been over an hour. They have no problem making you wait and seeing others with "appointments " before you. If I haven't already waited so long I would leave,but def not tipping or coming back!
They did a good job on my nails however I was there for about 3 hours. I realize I went in as a walk in but I called ahead and the guy told me if I came as a walkin I would wait 15-20 minutes. I waited for over an hour. Finally one of the ladies told me to sit at the spa chair for my pedicure , had my feet soaking in the water for about 5 minutes then told me that she couldn't do it right then and to go to guys chair and get my nails done first. So after the nails I went back to the same spa chair and waited for 30 more minutes. I then asked how much longer they said 5 minutes but it was really about 15. Now the guy on the phone told me it would be about $40 but it was $74. No Bueno!!
They do a great job they are friendly the price is good. My nails stay pretty more then 2 weeks.. I'm always happy when I go there.. I really love them.
Kim always does an excellent with my nails, she really puts in the effort to make them look perfect! A full set of acrylics with gel usually cost me around $40 plus tip but that’s because I tend to ask for unusual shapes/colors. Great price compared to other locations.
I love the staff, I been coming here for years because they are all great especially Kim. They never cut my cuticle in other words make me bleed, and the prices are great. I love how no matter how busy or the cost they take their time, that way their finished product is gorgeous nails. Great job and please keep up the good work!
DG
I waited an hour and a half for a fill… The ladies let me sit there and never addressed that they were too busy to take me in. There were four people there working and two of them were working on the same woman, I assumed they would get done quickly because there were two for one person. By the time it was my turn I asked how long it would take her to do the fill because I now had to leave for work, the lady said it would take her 45 minutes to do a fill on basic acrylic nails with regular polish, my nails are short and simple (I did not need a design or a certain claw like shape, just your classic square tip short nail). I obviously cannot do nails but I know that a basic fill like the one I needed shouldn’t take 45 minutes. So, with the last half hour I had to get to work I rushed to C&L nails in Chula Vista, where I got a fill done in 15 minutes and they came out amazing! I would recommend going to C&L nails instead.
Awful place!!!!!!! If I could give a 1/4 of a star I'll do it.. The wait is just ridiculous it doesn't matter if you have an appointment, you just have to wait and is not because is so many people. I got here at 10am .. is 12pm and even tough it was my turn, the lady choose someone else to do before me .. why????? I have no idea maybe because I'm not a client.. and after this I won't be... not good for first time customers. With "appointment" I bet NOT good for walk-ins.. either .. and a suggestion before I leave with no nails is.. if you're not going to provide a fair service .. at least put on something better on tv to be distracted ... the air antenna is not the best choice...
Nails By Tin Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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15. Nails du Soleil