Quick Facts About Blue Harbor Nails and Spa
Blue Harbor Nails and Spa has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment.
Starting with the strengths, many customers express satisfaction with the quality of their services. One customer mentions that their nails turned out perfect, while another praises the meticulousness of the technicians. The positive experiences highlight the expertise and skill of the staff at Blue Harbor Nails and Spa. They are able to deliver excellent and satisfactory results, which is crucial in the beauty and nail industry.
Furthermore, the friendly and professional attitude of the staff is appreciated by customers. The comments mention that the ladies working at the salon are friendly, creating a pleasant and welcoming atmosphere for customers. Additionally, the fact that the staff listens to customers' concerns and preferences is seen as a positive attribute, as they were able to fix previous mistakes from other salons and cater to special requests, such as for diabetic customers.
Availability and convenience are also mentioned as strengths. One customer mentions that they are able to book same-day appointments, which is beneficial for those with busy schedules. This flexibility allows customers to receive the services they desire without having to wait for a long time.
Despite these strengths, there are several weaknesses mentioned by customers. One significant issue is the lack of proper technique and training in cutting toenails. One customer mentions that they got ingrown toenails from the salon due to improper nail trimming. This shows a need for better training and education among the nail technicians, specifically in basic techniques to avoid causing harm to customers.
Another weakness is the poor customer service and unfriendly behavior mentioned by some customers. One customer mentions that the staff at Blue Harbor Nails and Spa hurt their fingers and caused bleeding during the service. This type of experience creates a negative impression and could potentially deter customers from returning. The lack of friendliness and refusal to accommodate customer preferences are also mentioned, which indicates room for improvement in customer service skills.
In terms of the physical environment, there are also some weaknesses mentioned by customers. One customer mentions that the salon was hot and that only one of the two technicians was wearing a mask. This raises concerns about hygiene and the safety measures being taken at Blue Harbor Nails and Spa. The inability to properly shape nails and apply gel polish due to the setup of the manicure and pedicure chairs is also mentioned as a weakness, leading to inconsistent results and uneven nail shape.
Furthermore, some customers mention that the salon is overpriced for the quality of service provided. The comment about nails being uneven and the poor quality of the service raises concerns about the value for money. This indicates that Blue Harbor Nails and Spa may need to reevaluate their pricing strategy and ensure that customers feel they are receiving a fair and satisfactory service for the price they are paying.
In summary, Blue Harbor Nails and Spa has several strengths, such as delivering excellent results, having friendly staff, and providing convenience in terms of availability. However, there are also weaknesses, including a lack of proper training in nail cutting techniques, poor customer service, concerns over hygiene and safety measures, and pricing issues. By addressing these weaknesses, Blue Harbor Nails and Spa could further enhance their strengths and improve the overall customer experience.
Best TL Reviews
About 2 years ago, I got a pedicure from a woman here (not the main owner but another lady) and got ingrown toenails from it. It was an average experience so I didn't think much of it after I had left, I had noticed she rounded the corners of my big toenails a lot and within a few days I started feeling pain and swelling. Now, two years later I am still trimming and treating the nail in the area to remedy what they had caused. PLEASE teach your nail techs how to cut toenails (across – not rounded, not down!!).
They did an incredible job! My nails turn out perfect!! The ladies were so friendly and me and my sister had a great time. So neat and professional. They placed the nail polish All the Way to the nail bed so I don’t need to get a fill weekly like other salons.
Excellent! Perfect!! Just like I like it!
I highly recommend this salon. Worth every penny.
I received a manicure and a pedicure from this business and was satisfied. My nails turned out great and the massage chair was so relaxing.
Love going here for a shellac manicure. I’m not super chatty and love to just have some quiet time, these ladies are amazing and meticulous but not too talkative if you prefer which personally I LOVE as part of my nail experience. I just close my eyes and when I open they are beautiful! Also I can usually book same day which is awesome for my busy schedule.
They did a fantastic job of fixing another local salons mess up when the other salon refused! My pedicure was also fabulous as they listened when I told them that I am diabetic and was having pain at the corner of my nail! I will definitely be returning! Thank you ladies!
DO NOT GO HERE!!! I just moved to Shoreline and this was the nearest nail shop so I went in today to do a full set and the nail technician hurt my fingers by pressing down with her nails aggressively. She also made the inner part of my nails bleed. The people here are not friendly, customer service is terrible and i will never go back. I’d rather drive an hour or more to receive better service overall. Also overpriced for the poor quality and my nails were so uneven.
I went here with a friend to have a relaxing moment with her and to have nice talk while they did our manicure and shellac. The place was really hot and only one of the 2 ladies was wearing a mask. My friend asked for white color on her nails but the person put a different color. Of course we didn’t notice it until after three fingers were done because we were chatting and trusting that they were going to do it the way we asked. We ask her to change to the correct color and she literally said NO because she said that was the color my friend asked for. We were speechless. I definitely don’t recommend this place.
There’s one lady that doesn’t do well with shaping nsils and putting gel polish. Just noticed when i got home as they do mani pedi at the sane time. doing mani on pedi chair makes nsils shape bad as manicurist doesn’t look at right angle as she’s on the side. result? uneven nail shape and uneven polish.
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Blue Harbor Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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