Quick Facts About Fantasy Cutz Hair & Spa
Fantasy Cutz Hair & Spa is a salon that specializes in haircuts, color, and styling services. It has received both positive and negative feedback from its customers. In order to analyze the strengths and weaknesses of the salon, let's delve into the comments provided.
Starting with the strengths, one recurring theme among the positive comments is the skill and expertise of the stylist named John. Clients have praised him for his ability to listen to their requests and provide great suggestions for their hair. This indicates that John has good communication skills and a strong understanding of hairstyling techniques. Additionally, John is commended for his proficiency in both cutting and coloring hair. He has received positive feedback for his work with various hair types, including curly hair and stubborn cowlicks. It is evident that John is talented in his craft and knowledgeable about different hair textures and styles.
Another positive aspect of Fantasy Cutz Hair & Spa is the atmosphere and customer service provided. Clients have mentioned that they had a great experience during their visits, describing it as fun and enjoyable. This indicates that the salon has a friendly and welcoming environment, which can contribute to a positive overall experience for clients. It can be inferred that the staff at Fantasy Cutz Hair & Spa are attentive, accommodating, and passionate about their work.
Moving on to the weaknesses, one significant issue that arises from the negative comments is the pricing discrepancies and lack of transparency. Multiple customers have expressed dissatisfaction with being overcharged or misled about the prices of services. For example, one customer mentioned that they were charged significantly more than they expected for a haircut and color, and were not given a proper explanation or opportunity to resolve the issue. Furthermore, another customer complained that the prices advertised on the salon's website were outdated and not honored, leading to a negative experience for their elderly mother.
The lack of communication and responsiveness from the salon's owner, John, is also a weakness highlighted in the comments. One customer mentioned that they tried to contact John to address the pricing issue, but he did not return their call. This indicates poor customer service and a lack of accountability on the part of the owner. Failing to address customer concerns and rectify the situation is detrimental to the reputation of the salon.
In conclusion, Fantasy Cutz Hair & Spa has several strengths, including talented stylists like John, who provide excellent haircuts and color services. The salon also appears to create a positive and enjoyable experience for clients. However, there are notable weaknesses, such as pricing discrepancies and a lack of transparency, as well as poor customer service and communication from the owner. These weaknesses can have a negative impact on the salon's reputation and customer satisfaction. It is important for Fantasy Cutz Hair & Spa to address these issues in order to improve their overall performance and ensure a positive experience for all clients.
Best TL Reviews
I was a walk in client that wanted my hair bleached and colored. John was very helpful, and willing to take me in for a steal on price!!! I love how he treated my hair with love and passion. Enjoy the pictures we had a blast!!
John was wonderful! Listen to what I wanted and make great suggestions for my hair! I will be back!
Def come here if u want a wolf cut, this literally is the only cut I ever liked in my life!!!
Thank you John!!!!!
John is really good! My daughter got a "wolf cut" at the beginning of the school year. I guess it's some trendy haircut on tiktok. He did great. Just the other day I brought my two sons to get a haircut because their regular barber was closed. He gave them the best haircuts they've ever had! EVER! My oldest has super curly kinky hair & for the first time it didn't look like a stalk of broccoli or a tiny afro at the top of his head. He blended it down the whole back. It looks amazing! My middle kiddo has a crazy cowlick in the front of his forehead & this is the first haircut that really blended it in. I'm taking them back to him every time!
John always does a great job with color and cut for me and my husband.
I am highly dissatisfied and they are not even answering my calls I think I was way overcharged wasn't even discuss the base price and to my knowledge they have a sign that has the prices on them and of course with length and thickness it's a little bit extra but not this extra I asked for a haircut and a color she then added color to my roots I did not ask for explain to me what she was doing after she already put the dye in my hair so I'm kind of stuck and I'm missing money out of my purse that was specifically for her tip then I still tipped her on the card even though it was way too much money $215 for a cut in a color I've never paid that much in my life when I tried to come back I told her I was coming back to get my tip money she locked up shop real quick and handle me two $10 bills told her I was missing 20 but I wanted my tip back but my tip was only 15 why are you giving me 20 back I've had my hair cut and colored there before by another stylist it was not that much money I've had it done by the owner even my daughter just had it done it was not that much money and she got charged as an adult because of her age. I did not ask her to use her own personal hair dye I was expecting what I got last time stuff that's in the back from the actual Salon itself there is no sign underneath the pricing when you walk in that door does it say prices are subject to change depending on who your stylist is I don't recall seeing that I'm pretty sure there isn't one now it doesn't look good yes but the pricing way too much and I'm not accepting that to know that I'm coming back to the salon literally 50 feet away to tell you I have an issue and you want it straight lock the door as she's leaving $20 yeah no Michelle that's not okay
John was fantastic! Gave him some direction and he worked his magic. Very meticulous. Excellent beard work as well. 10/10
My 74 year old mother is on a fixed income and was looking for a reasonable priced trim. She went on Fantasy Cutz website and seen a women’s cut was priced at 14.00.
After getting her hair cut, they told her it was 25.00 and the prices on the website were outdated.
She would have never knowingly paid that much for a trim.
I called there and asked for the owner John and was told he was busy. I asked that he return my call and make this right with my mother and honor the price that was advertised on the website. He never called me back.
The man that cut her hair mentioned her hair was easier to trim than a men’s cut. The men’s cut is currently priced at 14.00
For them to not honor the price advertised on their website especially after acknowledging what an easy cut she was, is terrible.
I don’t take the time to write a lot of reviews... but after giving John the opportunity to make this right and him not responding.... I wanted to let other potential customers know that he is false advertising and ripping people off.
He should be ashamed of himself.
Fantasy Cutz Hair & Spa Info
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Sunday | Closed |
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