Quick Facts About Nails & Company
Nails & Company is a nail salon that seems to have a mix of positive and negative reviews. In order to evaluate the strengths and weaknesses of the place, we will analyze each comment individually.
Comment 1: "Nick was very friendly and funny! He sits at table #5, and made my nails look very nice. Would highly recommend Nick!"
Strengths: Friendly and funny staff, skillful nail technician, great results.
Weaknesses: No specific weaknesses mentioned.
Comment 2: "They over charge for horrible service and the older man in the ponytail drinks on the job. He kept dozing off and cutting my sisters cuticle and we could smell it. All in all I stopped coming here mad long ago."
Strengths: None mentioned.
Weaknesses: Overcharging, horrible service, unprofessional behavior from older man, unsanitary practices.
Comment 3: "Didn't seat me with my friend that I came with. Took twice as long to do half as much. Bought gel nail polish and they chopped the same day. They couldn't do a simple marble design although a gentleman did try to recover. They didn't even let me sign my card transaction or be able to enter a tip in."
Strengths: None mentioned.
Weaknesses: Poor seating arrangement, slow service, not meeting customer expectations, inability to complete desired designs, lack of card transaction and tip options.
Comment 4: "I went in when they weren’t too busy so they took me back right away. I loved the fact if your alone you can get your feet done in your own personal cubicle area lol or if your with family or friends you can sit together...Henry is who worked on and he grabbed brand new tools I watched him open the package. Very clean establishment. He took time in the work he did. And it’s the best I believe I ever seen my nails. And no I not know these people at all. But Henry made it a great experience."
Strengths: Quick service, personal cubicle areas, clean establishment, use of brand new tools, meticulous work from Henry.
Weaknesses: None mentioned.
Comment 5: "Went on Sunday for my birthday they took me right away. I got the warm Stone pedicure. The best pedicure I ever had. The girl was nice. Young girl. But wasn't very personable I figured she didn't speak much English but she smiled a lot and complimented my ring. She did a nice job painting too. Decent prices and sanitary."
Strengths: Quick service, availability on Sundays, excellent warm Stone pedicure, decent prices, sanitary practices, good job on painting.
Weaknesses: Nail technician may not speak much English and lacks personability.
Comment 6: "They are very patient with me and my short nails!!"
Strengths: Patient staff, accommodating to customers with short nails.
Weaknesses: None mentioned.
Comment 7: "Very elegant people to deal with. Ann and Trish specialize in making my nails gorgeous and the way I want it done. I usually get gel on and it lasts me 3 weeks. Very high-quality gel. Thumbs up guys!! Keep up the good work.."
Strengths: Elegant staff, skillful nail technicians (Ann and Trish), ability to fulfill customer desires, long-lasting gel polish.
Weaknesses: None mentioned.
Comment 8: "I usually pay $30 for a refill."
Strengths: Affordable prices.
Weaknesses: None mentioned.
Comment 9: "Got my nails done a few days ago from an older man, I believe he is the boss... He charged me $40 because he said my nails were too long. Like no, last time I came here I had them long too! He asked me if I've ever been there while he was doing my nails! I wonder why. What a shame."
Strengths: None mentioned.
Weaknesses: Overcharging, inconsistency in pricing, questionable customer service from the older man.
In summary, the strengths of Nails & Company based on the comments include: friendly and skillful staff (Nick, Henry, Ann, and Trish), quick service, clean and sanitary establishment, patience with customers, high-quality gel polish, personal cubicle areas, and affordable prices.
However, the weaknesses highlighted in the comments include: overcharging, inconsistent pricing, poor service quality, unprofessional behavior (drinking on the job, dozing off, cutting cuticles), inability to fulfill customer desires, lack of communication/language barriers, unsanitary practices, and limited payment options (no signing transaction or entering tips).
Based on the comments, Nails & Company seems to have both positive and negative aspects, and individuals should consider their preferences and priorities before deciding to visit the place.
Best TL Reviews
Nick was very friendly and funny! He sits at table #5, and made my nails look very nice. Would highly recommend Nick!
They over charge for horrible service and the older man in the ponytail drinks on the job. He kept dozing off and cutting my sisters cuticle and we could smell it. All in all I stopped coming here mad long ago.
Didn't seat me with my friend that I came with. Took twice as long to do half as much. Bought gel nail polish and they chopped the same day. They couldn't do a simple marble design although a gentleman did try to recover. They didn't even let me sign my card transaction or be able to enter a tip in.
I went in when they weren’t too busy so they took me back right away. I loved the fact if your alone you can get your feet done in your own personal cubicle area lol or if your with family or friends you can sit together...Henry is who worked on and he grabbed brand new tools I watched him open the package. Very clean establishment. He took time in the work he did. And it’s the best I believe I ever seen my nails. And no I not know these people at all. But Henry made it a great experience.
Went on Sunday for my birthday they took me right away. I got the warm Stone pedicure. The best pedicure I ever had. The girl was nice . Young girl. But wasn't very personable I figured she didn't speak much English but she smiled allot and complimented my ring. She did a nice job painting too. Decent prices and sanitary.
They are very patient with me and my short nails!!
Very elegant people to deal with. Ann and Trish specialize into making my nails gorgeous and the way I want it done. I usually get gel on and it lasts me 3 weeks. Very high quality gel. Thumbs up guys!! Keep up the good work..
I usually pay 30$ for a refill
Got my nails done a few days ago from an older man, i believe he is the boss...
He charged me $40 because he said my nails were too long. Like no, last time I came here I had them long too!
He asked me if I've ever been there while he was doing my nails! I wonder why. What a shame
Place Pictures
Nails & Company Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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