Oakville Nails

+1 314-416-7999

5542 Telegraph Rd, St. Louis, MO 63129 United States of America

Open Today: -

Quick Facts About Oakville Nails

Oakville Nails place has received a variety of comments, both positive and negative, which allow us to assess its strengths and weaknesses. Based on the comments provided, the following analysis can be made:

Strengths: 1. High Demand: The fact that the business is consistently full of customers indicates that they have gained popularity and have a large customer base. This suggests that they are doing something right and have built a strong reputation in the community. 2. Quick Turnaround: Despite being busy, customers have mentioned that the wait time is not too long. This indicates that the staff is efficient and can handle a large volume of customers without compromising the quality of their work. 3. Polite and Friendly Staff: Multiple comments mention the kind and friendly nature of the staff. This contributes to creating a welcoming and comfortable environment for customers. 4. Quality Work: Many comments highlight the excellent work done by the technicians at Oakville Nails. This indicates that they have skilled professionals who can deliver satisfactory results. 5. Family-Owned Small Business: Customers appreciate the fact that Oakville Nails is a family-owned business. This personal touch can contribute to a more personalized experience and make customers feel valued.

Weaknesses: 1. Negative Experience with Rude Staff: One customer had a negative experience with a particular staff member who was harsh and rude, ignoring the customer's feedback about discomfort. This suggests that there may be inconsistencies in customer service quality, as not all staff members may exhibit the same level of professionalism. 2. Rushed Service: One customer mentioned feeling rushed during their visit and complained about the harsh treatment of their hands. This indicates that there may be instances where the staff prioritizes speed over customer comfort. 3. Inconsistency in Phone Service: A customer mentioned that the person answering the phone rushed people, which may indicate a lack of attention to customer service over the phone. This can potentially deter new customers from making appointments or inquiries. 4. Lack of Detail in Comments: Some comments provide compliments without specifying what exactly makes the place amazing or excellent. This lack of specific detail may make it difficult to fully understand the strengths and weaknesses of the business.

To summarize, Oakville Nails place has several strengths, including high demand, quick turnaround, polite and friendly staff, quality work, and the appeal of being a family-owned business. However, there are weaknesses in terms of negative experiences with rude staff, rushed service, inconsistency in phone service, and lack of detail in certain comments. These weaknesses should be addressed to ensure consistent quality and customer satisfaction.

Best TL Reviews

There was a bit of wait- which was a bummer because I did make an appointment. But it’s always a good sign when a business is full of customer. They were kind and had a quick turn around. The tech matched what I wanted and was polite and easy to talk to. They do good work and they do it efficiently so even if they’re busy the wait won’t be long and is well worth it.

I had an appointment today at 2:30 with Helen I believe her name was and the lady was so harsh and rude. I told her few times she was hurting me and she ignored me, I got up and told her I did not want her to do my nails. She got mad and tried to calm me down. I said I want someone else to do my nails. Every one of my nails hurt. I will never ever come back to this place again. The worst nail service ever.

This place is amazing! Family owned, small business and they make you feel like a friend from the moment you step in. They have fun trends and the quality of everything they do is on point! Do your self a favor and check them out!

Worst nail shop ever! The lady that answers the phone rush people. I have lived in Oakville for 5 years and I decide to go here one day! They rushed on my nails and they are so harsh with your hands. Never going back.

Excellent work and very friendly people.

This place is incredible! I drive out of my way just to come here

They are always friendly, clean, prompt and do wonderful manicures and pedicures with nice leg and foot massages, wonderful prices! Try them out, you will love their sweet place????

Every time I come here it's great! The ladies are always friendly and do a great job. I usually get a pedicure and once in a while a manicure. Always relaxed when I leave with perfectly painted toenails and smooth feet ????

They m.h y cousin nickname Bunny they did a great job