Aqua Nail Spa

+1 386-761-6766

1656 Taylor Rd #301, Port Orange, FL 32128 United States of America

Open Today: -

Quick Facts About Aqua Nail Spa

Aqua Nail Spa has received mostly positive feedback from customers, highlighting their strengths in providing quality nail services and maintaining a friendly and professional atmosphere. However, there is one negative review that points to a weakness in terms of customer service and attention to detail. Let's delve deeper into these strengths and weaknesses:

One of the notable strengths of Aqua Nail Spa is the quality of their work. Customers appreciate the skill and attention to detail of the nail technicians, as evidenced by comments such as "they always do a good job" and "Ben has an eye for detail." This indicates that the technicians take pride in their work and strive to meet the expectations of their clients.

Another strength of Aqua Nail Spa is their affordability. Customers mention that they don't "empty your pockets" and that they are "reasonable." This implies that the salon offers competitive pricing, making their services accessible to a wide range of customers.

The friendliness and professionalism of the staff is another strength highlighted in the comments. Customers have mentioned specific nail technicians like Amy, Tom, and Ben, praising their positive attitudes and customer service skills. This indicates that the staff at Aqua Nail Spa prioritize making clients feel welcome and comfortable during their visits.

The salon's versatility in providing various services is also mentioned as a strength. Customers mention enjoying their pedicures, manicures, and eyebrow services at Aqua Nail Spa. This suggests that the salon offers a wide range of beauty treatments, allowing customers to have multiple needs met in one place.

Additionally, the relaxing atmosphere is appreciated by many customers. Comments such as "very relaxing and friendly place to be" and "professional and very pleasant" indicate that the salon creates a calming environment for customers to enjoy their treatments. This contributes to a positive overall experience.

While there are many strengths, one weakness emerges from a negative review. The complaint mentions a technician, Amy, displaying poor customer service. The customer alleges that Amy was more focused on her phone and conversing with coworkers instead of providing a quality service. This indicates a lack of professionalism and attention to detail on Amy's part.

Furthermore, the negative review highlights insufficient communication skills and a lack of engagement from Amy. The customer felt that Amy was not friendly, did not initiate conversation, and appeared uninterested in the appointment. This negative experience reflects a weakness in Aqua Nail Spa's ability to consistently deliver exceptional customer service.

In conclusion, Aqua Nail Spa has several strengths, including the quality of their work, affordability, friendliness, professionalism, versatility in services, and a relaxing atmosphere. These strengths contribute to positive experiences for most customers. However, there is a need to address the weakness in customer service highlighted by the negative review to ensure consistent excellence in all aspects of the business. Overall, Aqua Nail Spa appears to be a reputable establishment that provides quality nail services with room for improvement in certain areas.

Best TL Reviews

I’ve been going to aqua nails salon for around a year now regularly for my acrylic sets and they are wonderful! even though i ask for slightly complicated designs they always do a good job and don’t empty your pockets. Super kind and have never had an issue with my nails coming off early or even at all. Absolutely love compared to the locations i’ve been to near by.

I have been going to Aqua Nails for about two years. Amy is wonderful. Always has a smile and does great work. Even remembers the nail color I like. Tom and Ben are also very good.

This a wonderful nail place. They are professional and very pleasant. I enjoy getting my pedicure, manicure and eyebrows done there. Amy is awesome and very accommodating.

Only visit this area for about 8 weeks a year and the 2 times I had my nails done, they did a great job. Thanks Tom. Very relaxing and friendly place to be. See you guys next year.

We love it there!!!!

Tom and his wife are the best nails and pedicures. And the mother is so good at pedicures. So friendly, and reasonable.

I scheduled a appointment for 12 noon here for the first time today and I’m very happy with the outcome of my nails . Jason did my nails , and I will be scheduling all my appointments with him from here on out . He was very nice , informative and made sure I was ok before he went to the next step . Thank you so much Jason !!!

Ben is the absolute best! I'm a perfectionist and Ben has an eye for detail and, by all accounts, is a perfectionist as well. His nails are perfect. I purchased a spa pedicure with gel on toe nails and a gel dip. The best nails I have ever had done. Jody R.

First time using this business. Had Amy give me a mani/pedi. She spent more time on her phone and conversating with the other workers instead of doing the job. At one point she left my pedicure half done to take care of another lady that had an appointment with her. I thought that was rude. She should have finished the job. Another worker came and finished. Amy wasn't pleasant at all. Didn't even say hello or tried to start up a conversation. The work was ok, more like a rush job but there was no one else waiting before her appointment arrived. Lesson learned for me. First and last time for this business.