Quick Facts About Alecia’s African Hair Braiding
Strengths:
1. Amazing braiding skills: One customer mentioned that Alecia did an amazing job with their hair and received many compliments. This indicates that she has strong braiding skills.
2. Efficient and timely service: Several customers mentioned that Alecia was punctual and worked efficiently. One customer mentioned that they expected to be at the shop all day but were done within a few hours. This indicates that Alecia is able to complete braiding quickly without compromising on quality.
3. Positive customer service: Many customers mentioned that Alecia was sweet, professional, and polite. One customer with a hearing disability mentioned that Alecia was understanding and displayed great customer service. This indicates that Alecia knows how to treat her customers well and cater to their needs.
4. Talented and professional stylist: One customer mentioned that Alecia is a talented stylist who is always professional. This shows that Alecia is skilled and maintains a high level of professionalism.
Weaknesses:
1. Unprofessional behavior: One customer complained about Alecia's unprofessional behavior. They mentioned that Alecia got a major attitude when they expressed their dissatisfaction with the hairstyle and spoke ill of other customers. This indicates that Alecia may have a tendency to display unprofessional behavior and have a negative attitude.
2. Poor communication: One customer mentioned that Alecia was on her cell phone during the appointment instead of engaging with the client. This indicates that Alecia may not effectively communicate and engage with her clients during the hair braiding process.
3. Hygiene and cleanliness concerns: One customer mentioned that the facility was not clean and felt that more precautions should be taken during the pandemic. This indicates that Alecia's salon may not prioritize hygiene and cleanliness, which can be a deterrent for some customers.
4. Lack of attention to detail: One customer mentioned that Alecia did not listen to their request to hide their real hair and as a result, their real hair was showing throughout the braided hairstyle. This indicates that Alecia may not pay close attention to the specific requests and details provided by her clients.
In conclusion, Alecia’s African Hair Braiding place has strengths in terms of excellent braiding skills, efficient and timely service, positive customer service, and a talented and professional stylist. However, there are weaknesses related to unprofessional behavior, poor communication, hygiene and cleanliness concerns, and a lack of attention to detail. These weaknesses should be addressed in order for the business to improve and provide a better overall experience for its customers.
Best TL Reviews
I had my hair braided by Alecia two weeks ago. This was my first experience having my hair braided in this fashion and she did an AMAZING job. I've received so many compliments. When I arrived to the shop I was a bit apprehensive at first because it's just usually that way when you have someone you don't know doing your hair. Plus Alecia was running a little behind schedule but two other women in the shop guaranteed me that she's never late. But once Alecia arrived she was very pleasant to me and apologized for being a little late and she started my hair right away. She worked all the way no breaks. I expected to be there all day but I got there at 9 and was headed home at 1:30. I would definitely recommend this shop as I will be returning client for sure!
The best hair braider in Tampa! Braids are perfection ❤️???? Alecia is always on time and sweet
Alecia was very unprofessional. I will not patronize this business a second time. I told her I did not want a Mohawk and showed her a picture of what I wanted. When she was finished I told her I didn’t like it and she got a major attitude. She told me that she did my hair just like the picture. That was laughable. She even tried to recruit her coworker to agree with her. I stopped her right there. I told her this is business. If I don’t like my hair she should not get mad. I told her just leave it down and I went home and pinned it up myself. Also, she spoke ill of her other customers right in front me. I miss my Senegalese sisters who used to braid my hair back home in Tennessee. They were so sweet. Above all else it was Alecias nasty attitude that did it for me. My hair was workable. It was fixable, but only God can fix that woman’s nasty attitude.
My whole experience with Alecia’s Hair Braiding has been amazing. Alecia is a talented stylist who’s always professional and polite. I will definitely come back again.
Alecia was very nice and understanding of my hearing disability upon learning about it. There was a mix up with my appt (she only requires phone appts) but she took me and did a great job on my hair. I loved the most how patient she was with me after learning about my hearing disability. She displayed great customer service! I will definitely be back.
I must say my first experience with Alecia’s business we’re she opened the shop on time. I was told to wear my mask. The lady Asia who braided my hair did an awesome job. She took her time very neat. I asked Alecia the time frame I would be in the shop, well that was the time it took her to braid my hair. My only feed back is it should be more communication talking with the client while sitting in your chair and not on your cell phone. Also, due to the pandemic and the virus going on my opinion the shop should be cleaner and differently between each clients.
I recently had my hair cornrowed by Alecia and I absolutely loved it!!! She finished my hair within an hour. Fastest I have ever had my hair braided! The shop has a very comforting atmosphere. Alecia was on time! She didn't take any unnecessary breaks. She was extremely friendly and so was her other employees. I highly recommend her shop!!!!
When I first entered the facility, the stairs leading to it were filthy. Then when I arrived my stylist was 25 to 20 minutes late. The owners child was there, which was fine during covid, however the child cried for over an hour in my 4 our stay. My hair stylist would not listen when I told her my real hair was showing!!! She said it's okay, she
would correct the issue. However when she was done, I noticed it wasn't corrected. My entire head had my real hair showing. Mind you I only have half a head of real hair. The normal price is $180 and I was told since you only have half a head we will only charge half. Half was 20 dollars off for a total payment of $160 and my hair looks horrible.I recommend a different place if want your hair done right and want more professionalism!!!
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Alecia’s African Hair Braiding Info
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Opening Hours
Monday | 09:00 AM - 08:00 PM |
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Tuesday | 09:00 AM - 08:00 PM |
Wednesday | 09:00 AM - 08:00 PM |
Thursday | 09:00 AM - 08:00 PM |
Friday | 09:00 AM - 08:00 PM |
Saturday | 09:00 AM - 08:00 PM |
Sunday | Closed |
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