Classic Brow

+1 404-384-1987

3570 Memorial Dr #105B, Decatur, GA 30032 United States of America

Open Today: -

Quick Facts About Classic Brow

Classic Brow Place is a popular beauty salon in the Georgia area that offers services such as brow shaping, lash tinting, and henna art. While some customers have had positive experiences at the salon, there are also some notable weaknesses that have been pointed out in the comments.

One of the strengths of Classic Brow Place is their friendly and kind staff. Several customers have mentioned the pleasant and welcoming atmosphere of the salon. This is an important aspect as it can make customers feel comfortable and valued during their visit.

Another strength of the salon is the pricing. One customer mentioned that they were impressed with the reasonable pricing of the henna art service they received. Affordable pricing is often a selling point for many beauty salons, and Classic Brow Place seems to offer competitive prices.

Additionally, the cleanliness of the salon is praised by one customer. Having a clean and well-maintained environment is crucial for any beauty salon to ensure the safety and comfort of their customers. This positive feedback indicates that Classic Brow Place takes cleanliness seriously.

However, there are some weaknesses that have been brought up in the comments. One recurring issue is the quality of the services provided. One customer mentioned that the tint used during their lash service did not last long and appeared to wash away easily. This indicates a lack of attention to detail and expertise in the tinting process. Another customer had a similar experience with the henna art service, mentioning that it was sloppily done and did not match their expectations.

Inconsistency in the service quality is a major weakness of any beauty salon, as it can lead to customers seeking services elsewhere. Classic Brow Place seems to have a mixed record in this regard, with some customers praising the service they received, while others express disappointment and frustration.

Customer service is another area that was mentioned as a weakness. One customer complained about the attitude of the technician who did their brows, stating that they had a bad attitude and made them pay in the middle of the service. This type of behavior is unprofessional and can contribute to a negative overall experience for the customer.

Another weakness mentioned in the comments is the lack of a guarantee or refund policy. One customer complained that when they experienced issues with their lash service, the salon did not offer any guarantee or assistance. This lack of accountability can be off-putting for customers who are looking for a reliable and trustworthy salon.

On a positive note, several customers have had good experiences with specific technicians at Classic Brow Place. This indicates that there may be differences in skill and expertise among the staff members. One customer specifically mentioned a technician named SJ who did an excellent job on their lashes and face threading.

In conclusion, Classic Brow Place has some notable strengths such as friendly staff, reasonable pricing, and a clean environment. However, there are also weaknesses including inconsistencies in service quality, lack of a guarantee or refund policy, and poor customer service in some cases. These weaknesses are important factors for potential customers to consider when choosing a beauty salon.

Best TL Reviews

I am new to the Georgia area and have been searching high and low for someone to do my brows and lashes ( I love tint and strips only), so I found this place and the reviews were pretty good. So, I went on and purchased their #2 combo. The service was great! They were kind and very friendly, however, they didn't leave the tint on long enough and when I asked for my lashes to be sealed at the bottom, she just applied more glue to the corners. It appeared that the tint would wash away as soon as I left, or be rubbed off in my sleep. I was right. The same night, just hours later, my eyelashes began to lift in the same corners where she applied more glue, by morning they were completely off. My eyebrows didn't even look like they had been tinted. I was really trying to give this place a chance as I needed a permanent spot to have these services done bi-weekly. So, I called today, which was the next morning, and explained what happened and asked if I could come back in. Lady asked for a picture of my eyes. ???? What would the picture show you? My eyelashes were on the pillow when I woke up. She said sorry, we don't offer any guarantee when you leave. I didn't see that posted anywhere. Instead, I kindly said thank you, I'll post my review online and go elsewhere. Nice people, but definitely an inability to retain customers. I won't go back.

I was very impressed with the Henna art that I got done on my head I am very very impressed the pricing was good the location was clean everyone was friendly thank you classic brow covid friendly as well

Got henna and it was sloppily done showed picture and the lady said she could do it. Turned out horrible and I had to direct her and she did what she wanted and said her design is going to be better, and it was really bad. Wish I got my money back.showing what I wanted vs what I got with the pictures. I do like coming for eyebrows though.

Fav new place first time doing eyebrows threading and tinting love both but I’m in love with my Hanna

Service was horrible and my brows were uneven and a mess I highly recommend greenbriar mall . It is worth the distance . The lady that did my brows had a bad attitude and made me pay in the middle of the service . I should’ve known at that moment. Wanted my lashes done but after reading the reviews it’s not worth it .

I've been here several times, they've really been my go to in the past. SJ did an amazing job on my lashes and my full face thread!

I love the manager and his staff! This is the only place I go. Please book an appointment by phone and it will save you some time. Open 7 days a week.

I had my eyebrows theaded and tinted by SJ Today. She did a very good job and she's nice and patient. I will be going back. Check her out.