Quick Facts About Nana's Nail & Skin Care
pedi. The staff was friendly and attentive, making sure all my needs were met. The salon was clean and well-maintained, and the spa chairs were comfortable. I particularly enjoyed the pedicure, as the technician took her time and did a thorough job. I appreciated that they cleaned the tubs after each client, ensuring a hygienic experience. The prices were reasonable and comparable to other nail shops in the area.
However, there were some weaknesses to consider. Multiple customers mentioned issues with their nails popping off shortly after getting a full set. This suggests that the quality of the products or the application techniques may not be up to par. Furthermore, there were complaints about the unevenness and poor color application in manicures. This indicates a lack of attention to detail and the need for improvement in the technicians' skills.
Another concern mentioned by customers was the lack of cleanliness and sanitation practices. Some claimed that the massage chairs for pedicures were not properly disinfected, which can raise health and hygiene concerns. Additionally, there were mentions of the filling knobs not being cleaned, which further adds to the questionable sanitation practices of the salon.
Customers also expressed dissatisfaction with the customer service. Although some praised the friendliness of the owners and staff, others stated that the employees became increasingly rude and impatient as time went on. There were mentions of feeling rushed out of the salon, leading to ruined nail polish. This indicates a lack of professionalism and prioritization of customer satisfaction.
It is also worth noting that some customers mentioned a lack of design options at Nana's Nail & Skin Care. They found the nail art to be basic and plain, which may not appeal to those seeking more intricate and unique designs.
In terms of availability, one customer mentioned that despite calling ahead to check availability, they still had to wait for 40 minutes before getting a nail technician. This suggests a potential issue with appointment management and efficiency.
While there are positive aspects to Nana's Nail & Skin Care, such as friendly staff, a pleasant ambiance, and reasonable prices, it is important to consider the recurring weaknesses mentioned by customers. These include issues with nail quality and application, cleanliness and sanitation practices, customer service, lack of design options, and potential issues with appointment management. Addressing these weaknesses could greatly improve the overall experience at Nana's Nail & Skin Care.
Best TL Reviews
I rarely get a mani pedi, but when I do, its NaNa's for me. I love coming here!
Not the place to go if you want all your nails the same length, shape, and size. It has been less than a week and my nails already started to pop off. The people here are nice at first then slowly get more rude and inpatient. I was rushed out because it was almost closing time, leading to my nail polish to get ruined. I will never return here and do not recommend anyone goes.
I gave this salon a 2 star only because the owners are friendly, but I suggest you get your pedicure and full set someplace else where its sanitary. The massage chair where you get your pedicure done, are not disinfected at all just a quick rinse or no bag. The full set falls off within 4 to 5 days, should last 14 days and the filling knobs are not cleaned. So go at your own risk.
This is my first time going to this nail shop and I have to say the experience was awesome Bill did my nails and he did a great job the lady that did my pedicure I think her name is Ming she did an awesome job as well so if you want to love your nails and not just be okay with your nails go to this nail shop I'll be back I promise oh one thing they don't really know how to do designs the kind of basic and plain but your nails look good
I called prior to arriving to check availability. The woman was happy to oblige. Upon my arrival it was crowded and I had to wait 40 minutes before getting a nail technician for a simple manicure.
Once the technician arrived he was young and kind. The draw back was his work was subpar. My nails are not even and the color is only on half the nail. My daughter and spouse said what happened and yiu paid for that. Luckily, it only costs $12 for a basic manicure. I guess you get what you pay for. The only one good thing is the nail color I chose.
Please don't waste your time and money. There are better nail shops in the antelope valley.
I had a pedicure and the young Asian guy painted only half of my nails. They are as usual commenting to each other and did not do his job right. When I was trying to tell him what I wanted, he kept offering me a higher price job, even when I keep saying no. So, what they did is laugh at each other and keep Commenting. I didn’t receive the best customer service.
Came here on the 4th of July because my usual, and most other, nail shops in the area were closed. I was skeptical because of the poor reviews. I got a pedicure from Minh. She's great! Even though there were people waiting she took her time and did a really good job. (I hate getting a rush job). The establishment and spa chairs were clean and although they don't use bags I watched them clean the tubs after every client. Prices are the same as anywhere else. Regular spa pedicure $20 and they go up to $45. The only reason I'm not giving 5 stars is because I didn't have my nails done so I'm not sure how their work is as far as that goes.
Customer service was amazing... I will go in again mani and
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Nana's Nail & Skin Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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