Chic Nails

+1 205-491-5554

3014 Allison-Bonnett Memorial Dr #114, Bessemer, AL 35023 United States of America

Open Today: -

Quick Facts About Chic Nails

Chic Nails has received mostly positive comments, with customers praising the skills and expertise of the nail technicians, particularly Tori. The strengths of Chic Nails based on these comments can be summarized as follows:

1. Skill and Impressive Results: Customers consistently mention that Tori, the nail tech, is highly skilled and does an excellent job. People have noticed and commented on the quality of their nails, and many have received compliments from random people. This indicates that Chic Nails can deliver impressive results consistently.

2. Positive Word of Mouth: The positive experiences and impressive results have led to customers recommending Chic Nails to others. This indicates that satisfied customers are likely to spread the word and bring in more business. Positive word of mouth is a valuable marketing tool for any business.

3. Great Staff: Customers comment on the staff at Chic Nails, mentioning that they are friendly and provide excellent service. This indicates that the overall team at Chic Nails is dedicated to providing a positive experience for customers. Friendly and helpful staff can contribute to the overall satisfaction of customers.

4. High Customer Satisfaction: The majority of customers express high levels of satisfaction with Chic Nails. They state that their expectations are met or even exceeded and that they are happy with the services provided. This high level of satisfaction indicates that Chic Nails is capable of consistently meeting customer needs.

Despite the overall positive feedback, there are a few weaknesses that can be identified based on the comments:

1. Loss of Skilled Technician: One customer expressed disappointment that Tori, a skilled nail technician, is no longer working at Chic Nails. Losing a skilled and popular employee could potentially impact the quality of service and customer satisfaction. This could result in the loss of loyal customers who specifically came to Chic Nails for Tori's services.

2. Inconsistency with Other Technicians: A customer mentioned that they were disappointed with their recent fill-in appointment, implying that the service provided by other technicians may not meet the same standard as Tori. This suggests that there may be an inconsistency in the quality of service depending on the technician assigned. Inconsistency can lead to dissatisfaction and a decline in customer loyalty.

3. Distance from Some Customers: One customer mentioned that they live 45 minutes away from Chic Nails but are still willing to travel because of the positive experience. While this indicates their loyalty and satisfaction, the distance may be a barrier for potential customers who are looking for a closer option. This could limit the customer base for Chic Nails and potentially affect growth.

In conclusion, Chic Nails has several strengths that contribute to its positive reputation, including skilled technicians, positive word of mouth, and high customer satisfaction. However, there are potential weaknesses, such as the loss of a skilled technician, inconsistencies with other technicians, and the distance from some customers. Addressing these weaknesses and maintaining their strengths will be crucial for sustaining and growing the business.

Best TL Reviews

By word of mouth to come to Tori if you want your nails done right the first time. Her skills are really impressive and its noticable everywhere I go. I get compliments from random people all the time about my nails. I have ladies at work wanting to get their's done. I truly say she's the best informative nail tech ever. And there's no one else I'm going to. The staff is great! It's definitely worth trying her out for yourself.

I came to them as a walk in and quickly realized that I absolutely loved the nail tech. Her name is Tori. Unfortunately she’s no longer at the shop, which is disappointing!! (Reason why I’m giving them 2 stars). Recently went in for a fill in and was I disappointed! Update - found her IG Tori_professional_nails_artist

Had an awesome experience today. Went in and had a mani and Pedi started at the same time. Diane revamped my nails from a previous shops uck up and they are bomb

I've been searching for a nail spot for 3 years and I’ve finally found one that meets my expectations. Tori is the BEST in fulfilling your needs. She ALWAYS provides excellent service and they are clean and friendly!!! Try them…you won’t be disappointed!!!!

Highly Recommend This To Be Your One & nail shop ask for the husband and I will be back

I love the entire staff but TORI is the Best! She's the only tech in town that truly gets my "wierdness!" When I say weirdness she does the best lipstick shaped nails and her designs are like no other! She's fast,talented, and trendy as heck! If she's not doing my nails I'm NOT getting nails! Tori is the Chic NAIL QUEEN! SHE IS THE BEST!

I’ve been coming to Chic Nails since December 2018. It was Christmas Eve and everywhere was closed. I came in 30 mins before closing and they took care of me. Tori is absolutely amazing. She never disappoints me. I show her a picture of how I want my nails and she nails it EVERY time. She’s professional, funny, and she is very efficient. I’m in and out in no time.

She took her time, made me feel comfortable, and my feet feel like new feet lol ????. High recommend!!! I live 45 mins away but I don’t care. They have gained a new customer.