Quick Facts About Lotus Nails & Spa
Lotus Nails & Spa has received mixed reviews in terms of their strengths and weaknesses. Based on the comments provided by customers, we can evaluate the strengths and weaknesses of the salon.
Strengths:
1. Skilled Technicians: Several customers have praised the skills of the technicians at Lotus Nails & Spa. Comments mention that Kayla, Anna, Tina, and the quiet guy with a beard are particularly talented and provide high-quality services. These positive experiences indicate that the salon employs skilled technicians who can deliver satisfactory results.
2. Long-Lasting Nails: One customer specifically mentions that their black SNS nails lasted the full three weeks without any issues. This suggests that Lotus Nails & Spa uses high-quality products and provides excellent application techniques for long-lasting nail enhancements.
3. Attention to Detail: Kayla, in particular, receives praise for her attention to detail and precise work. Customers appreciate that she shapes each nail identically and eliminates the need for touch-ups at home. This attention to detail shows that the technicians at Lotus Nails & Spa take pride in their work and strive for perfection.
4. Friendly and Professional Staff: Many customers have complimented the salon's staff on their friendliness, diversity, and professionalism. These comments indicate that Lotus Nails & Spa has a welcoming and inclusive environment, which can contribute to a positive overall experience for customers.
5. Cleanliness: Multiple customers have mentioned that the salon is clean and hygienic. This is an essential aspect of any nail salon, and the positive comments suggest that Lotus Nails & Spa maintains a high standard of cleanliness.
Weaknesses:
1. Expensive Prices: One customer expresses dissatisfaction with the high price they paid for two sets of acrylic nails. The comment highlights that the price was "outrageous" and not worth the quality received. This negative feedback suggests that Lotus Nails & Spa might have pricing issues that need to be addressed, as it makes customers question the value of their services.
2. Inconsistent Service: While some customers have had positive experiences with the staff, there is a comment about poor service initially when one customer was left waiting for assistance. Although this could be an isolated incident, it indicates a lack of consistency in providing prompt service to customers.
3. Uninviting Environment: One negative comment complains about the salon's environment, describing it as not very inviting. This feedback raises concerns about the ambiance and overall atmosphere of the salon, which could impact customer satisfaction.
4. Payment Method Restrictions: A customer mentioned that they were not allowed to pay using a normal method and instead had to use a cash app. This restriction could inconvenience some customers who prefer traditional forms of payment, potentially leading to dissatisfaction.
In conclusion, Lotus Nails & Spa has various strengths, including skilled technicians, attention to detail, long-lasting results, friendly staff, and cleanliness. However, there are weaknesses that should be addressed, such as expensive prices, inconsistent service, an uninviting environment, and limited payment options. By addressing these weaknesses, the salon can enhance its overall customer experience and satisfaction.
Best TL Reviews
Kayla is the absolute best. She’s done my nails twice now, first the black SNS and today acrylics. The last set lasted me the full 3 weeks and if they hadn’t grown out they’d still be on. She shapes each nail the exact same, I didn’t have to do any touch ups when I got home both times. LOVE her and will be back :)
I have been coming to lotus nails for a minute now and everyone is very skilled. Anna is great and never fails to amaze me! The atmosphere is also a plus. Believe me I’ve tried it all this is the best nail salon in Carrollton.
the price was OUTRAGEOUS, paid $200!!! for two sets of acrylic nails. came out lumpy and uneven. not a very inviting environment. my fingers are covered in black acrylic, my nails HURT! i would NOT recommend, and i definitely won’t be going back.
we also weren’t allowed to pay normally, my mom was forced to cash app the girl the money.
I got a hot oil pedicure from Tina and she was amazing!! The massage was so divine I almost fell asleep a couple of times. She was so sweet and attentive! My feet feel so smooth and the gel color is beautiful and applied perfectly! I will definitely be coming back to see her and recommend the salon to all my friends!
I absolutely love this nail salon. I have been going there for 3 years now, and have never been disappointed. They are super clean and friendly. Highly recommend to anyone.
I don’t know his name, but quiet guy with the beard did my nails. It was one of the few times that I’ve not had to go home and make my nails look the way I really wanted. He is great at his craft. He checked with me about my satisfaction throughout the job and wasn’t taking personal calls or chatting. Staff was diverse, friendly and professional and the salon was clean. Will always come back and tip well!
When I walked in, I was greeted and told to sign in then have a seat in a pedicure chair. I'm used to being led to a chair, but that was no big deal. I sat for about a minute before someone came to me, even though there were at least 2 ladies on their phones and doing nothing. Besides that, the service I received from Patience was great.
I go to Kayla every time and she does amazing! She is super sweet. Her work is always neat and she never disappoints!! I am very picky about my nails and she never rushes and she makes sure everything is clean and precise! She does my SNS, gel pedicures, manicure, and tips with acrylic. I would definitely recommend making an appointment with Kayla.
Place Pictures
Lotus Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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