A & A Nails

+1 701-241-8810

2613 S University Dr, Fargo, ND 58103 United States of America

Open Today: -

Quick Facts About A & A Nails

A & A Nails Place has received mostly positive reviews and feedback from customers, highlighting their strengths in providing quality service and a friendly and welcoming atmosphere. However, there are also a few negative comments that point out some weaknesses in the salon's operations and customer satisfaction.

One of the strengths of A & A Nails Place is the quality of their work. Multiple customers have expressed their satisfaction with the services provided, such as nail polish, acrylic nails (both dip and gel), and pedicures. They mention that the results are beautiful and flawless, and they receive compliments on their nails. Customers specifically mention Candy and Diamond as skilled professionals who consistently deliver excellent work.

Another strength of the salon is the friendly and welcoming staff. Multiple customers mention that the staff greets them by name, engages in pleasant conversation, and makes them feel comfortable and valued. This friendly and personable service helps to create a positive and enjoyable experience for customers.

Several customers also mention the attention to detail and the focus on client happiness and health as strengths of A & A Nails Place. They appreciate the meticulous approach taken by the nail artists, ensuring that each detail is taken care of and that client satisfaction is a priority. This attention to detail helps to enhance the overall quality of the services provided.

In terms of weaknesses, there are a few negative comments that need to be addressed. One customer complained about a bad experience where her daughter had a long wait time after her nails were wrapped in tinfoil, and her friend had poorly done acrylic nails. Additionally, there was an incident where a customer's finger was cut with a cuticle cutter. These incidents highlight lapses in service and quality control, indicating a possible weakness in consistency and attention to detail.

Another customer complained about poor planning and overbooking, resulting in a long wait time for their appointment. This suggests a weakness in the salon's scheduling and organizational systems, which can lead to customer dissatisfaction and frustration.

There is also a comment about the cleanliness of the salon, with the mention of boxes everywhere. This raises concerns about the salon's hygiene and cleanliness standards, which is an important aspect of any nail salon.

These negative comments are essential to consider and address in order to improve the overall customer experience at A & A Nails Place. Addressing the issues of inconsistent service quality, poor planning, and cleanliness can help enhance the strengths mentioned by satisfied customers and improve the salon's reputation in the long run.

In conclusion, A & A Nails Place has several strengths, including the quality of their work, friendly staff, attention to detail, and focus on client happiness and health. However, there are also weaknesses that need to be addressed, such as lapses in service quality, scheduling and organizational issues, and concerns about cleanliness. By addressing these weaknesses and building upon their strengths, A & A Nails Place can continue to improve and provide a better overall experience for their customers.

Best TL Reviews

I have been getting my nails done here for a few months now and I absolutely love it. Candy does a beautiful job! I won't go anywhere else!!!

A&A Nails has great service! Everyone is friendly and they do a great job! I've had a pedicure here, then had to have dip acrylics removed (from a different salon)...each service was the best in Fargo!

A&A Nails are seriously the best in town! I have not one time left unsatisfied. Each member of the staff is so friendly, greets you by name, and engages in pleasant conversation throughout the appointment. Not only that, but each artist is meticulous with detail and keeps client happiness and health as top priorities. I highly recommend booking an appointment here; you won’t regret it!

Previously I had a pedicure here. I was nervous because my foot surgery was 2 months prior and still healing. They were so gentle with that toe and it honestly was one of my best pedicures.

Today, Diamond gave me my pre-vacation manicure. I go with gel because I love the quality and shine. Diamond was super professional and I love the look even if I don't have pretty hands!

Do not go here! My daughter went to get her get polish taken off and replied. They wrapped her nails in tinfoil with solution and forgot her for over an hour. Also, her friend had acrylics put on and they turned our horrible. Oh and they cut her fingers with the cuticle cutter. See below pictures.

I came into town to take care of a relative, and finally found a window of time to get a pedicure and some self time. I called ahead and made an appointment, and was so excited. I got there about ten minutes early, and waited. Then more customers came in, several without appointments and two who stated they were over 20 minutes late. Everyone was helped ahead of my appointment time, in addition to there being at least 3 appointments overbooked. I sat for about 20 minutes after my appointment time and gave up realizing there were at least 5 people still ahead of me. Bummer of a place and poor planning. Will never make another appointment, complete let down!

Diamond and Trinity are absolute gems. Diamond usually does my nails and they are flawless every time! I get so many compliments and I make sure to tell people where I got them done. The last time I got my nails done, I hadn’t been in for almost a year (I was trying to grow my natural nail out with little success). Diamond remembered me… like, how?! Haha. She proceeded to make my nails amazing yet again. I have one thin nail and she made sure to be extra gentle. I can’t recommend getting your nails done here enough.

I do NOT recommend this place. I went and got dip nails and she put too large of a size tips on all fingers they all looked the same size. One tip popped off two days after getting them done. Don’t waste your money here! The salon has boxes everywhere and isn’t the cleanest. Now the nails are splitting in half taking my natural tips off with them. I’m so upset and my nails hurt! She was so rough with my cuticles too.