Quick Facts About Panther Lake Nails
Panther Lake Nails place has received a mix of positive and negative comments. In order to understand the strengths and weaknesses of the salon, we will analyze the feedback provided by customers.
Starting with the positive comments, many customers praised the salon for their excellent service and friendly staff. The quick service and attention to detail were mentioned as strengths. Customers also appreciated the wide range of color choices and the ability to bring in their own designs. The skill of the nail technicians, particularly Helen, was highly praised, with customers expressing their satisfaction with the quality and effort put into their nails. The consistency of service across the entire staff was also highlighted as a strength. The salon also received compliments for their expertise in recreating specific designs brought in by customers.
Moving on to the negative comments, one customer expressed disappointment with the outcome of their ombré nails, describing them as "very ugly." The customer claimed that when they voiced their concerns, the technician dismissed them and refused to make any changes. This lack of response and unwillingness to rectify the issue was seen as a weakness of the salon. Another customer shared their negative experience of nails falling off within a week of getting a full set shellac. This lack of durability and the need to go elsewhere for a new set was seen as a waste of money and time.
Another customer updated their review to mention that their nails started cracking and even broke, despite being their real nails. This lack of durability and poor quality was expressed as a significant weakness. In addition, the customer mentioned that they were initially told the salon carried a specific product, but later found out they did not, leading to dissatisfaction with the service. The customer highlighted the lack of concern, apology, or attempt to fix the issue as another weakness. Although the customer appreciated certain aspects of their experience, such as the friendliness of the staff and the shape and smooth finish of their nails, they were ultimately disappointed by the lack of ownership and effort to correct the poor finish of their nails.
One customer mentioned that Panther Lake Nails stood out among other nearby salons in terms of cleanliness, safety measures, and consistency. This feedback suggests that the salon excels in maintaining a clean and safe environment, as well as providing consistent service. Another loyal customer stated that they have been visiting Panther Lake Nails for seven years and praised the staff for always accommodating them, making their nails exactly as they wanted. This customer's positive experience suggests that the salon has built a strong reputation and client loyalty.
However, there was one negative comment regarding the service received for pedicures. The customer mentioned that they were stabbed with a cuticle pusher and experienced discomfort during the appointment. The attitude of the technician also added to the overall discomfort. This feedback suggests that the salon may have inconsistencies in their service quality, as this particular experience did not meet the customer's expectations.
In summary, Panther Lake Nails place has strengths in terms of excellent service, friendly staff, quick service, a wide range of color choices, and the ability to accommodate various nail designs. They also received praise for their consistency of service and quality work. However, weaknesses were identified in terms of poor response to customer concerns, lack of durability and poor quality of the nails, inconsistency in providing certain products, and instances of discomfort during appointments. Further improvements can be made to address these weaknesses and enhance the overall customer experience.
Best TL Reviews
They did a beautiful job for my wedding! And for my everyday look. The staff are friendly and service is quick! Excellent color choices, lots of different kinds; cats eye, chrome, color changing and more. They have designs or bring one in, they can do it all!
Got fancy bday nails! ???? Walked in with a pic I found and they did a fabulous job recreating it!
Helen did an amazing job & she is so sweet! I love this place still my favorite nail salon I have ever been to. The quality & effort never ceases to amaze me. Their service is consistent among the entire staff! Highly recommend ????✨
Was so excited to get my nail done over there for the holiday. But the out come make me so disappointed. They make a very ugly ombré I ever seen before. I told her it doesn’t look right for the ombré and she told me that is how her nail Solon do the ombré if I don’t like it I can go somewhere else to make them do it right and also they charge me full price. I just left there and have to go look for other nail Solon fix it for me. They not responded for their job at all I will show the before and after pictures I got my nail fix. That how she should get my nail look ombré like the pink one.
I got a full set shellac on Monday. Wednesday I went back to get a nail fixed that was already coming off then Friday, FOUR nails fell off. Not even a week and I had to go elsewhere to get a brand new set. Although all the nail techs were very personable, I will never go back to this salon and waste my money or time.
Update 2/4/20: its three days later and my nails are already cracking on the sides and one has already broken (also these are my real nails so I'm livid)!! In my original review, I found myself editing it several times because I felt bad even having to address the situation...but now I just feel upset and ripped off. I tried to find the positive side of the whole experience but truth it this is not quality.
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2/2/20:Upon entering I asked if they carried a specific product that was currently on my nails and I was told they did so I proceeded with the service. I continued to ask to see the product/nail accessory I asked about upon entering so that I could determine a polish color...at this point my nails have been started and I’m now told they don’t have the product, even though I asked upon arrival...I eventually decided on the mood changing dip powder and chose a darker and lighter pink. Somewhere in the process I can only assume a step was done wrong because everywhere he buffed my nail after dipping them the polish no longer changes colors or reverts back it it’s original color so the pinkish polish on my nails have white blotches all over them. Mistakes are made, I get that, but what bothered me was the lack of concern, no offer or attempt to fix it, let alone a simple apology. I’ve been to this location before and have even brought my mother in for service as a treat and have had decent service, but this time I just don't feel like I received that and it was disappointing. You want to be paid for the service you provide, but as a customer I also want the service I’m paying for. I just don't think you should offer a product or service you haven't mastered.
I will say this, everyone is very nice, I was welcomed upon entry, and I like the shape and smooth finish of my nails... I honestly love everything about them except for the dip finish (polish) luckily there lighter colors so its not overly noticeable, but I know this is not suppose to be what it looks like so its difficult to accept. I’m mostly disappointed by the lack of ownership. The poor finish was acknowledged on his end but no effort was made to correct it which was very off putting. (pretty much said I don't know what happened but oh well)...I originally felt like I'd never return because being someone that gets mani/pedi every two weeks, I have never experienced this. Maybe in the future I will try again because I have had better experiences here previously and do like everything else about my nails. I hope this is a learning tool and is improved because other than that my nails were pleasing.
Since I've moved into the area 3 years ago, I have been nail salon hopping in the area in hopes of finding a place that is calming, clean, cares about safety, and with staff/work that is consistent. We are officially won over by Panther Lake Nails. They hit all the marks we are looking for, and have the nicest staff and clients. I started sending my mom her for her mani/pedis and started joining her for pedicures. I have tried all the local salons and was going to one with the highest ratings but decided that it only works for those who are their best clients, not just the ocassional ones. Thanks for always making my mom feel special even though she. Ant go as often as we'd like ????♡
The ladies here are always so nice and amazing they always take me in last minute which they did this last time and they always make my nails look exactly like I want them I have been coming here for 7 years and counting and like I said they're just really good people here.
I kept hearing great things about this place so i thought "why not" ... sadly i didnt have such a great experience . The lady who did my toes stabbed me 3 times with the cuticle pusher and ripped the sides of my toe nails so my big toes are tender.. 1 started bleeding . i really hope it aint infected .. they are a bit swollen and the nail polish application it lumpy and not cute Above that the lady doin my acrylics had an attitude which only made the experience even more uncomfortable .
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Panther Lake Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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