Quick Facts About Roc's Barber Shop
Roc's Barber Shop has several strengths that contribute to its overall positive reputation and customer satisfaction. Firstly, the barbers at Roc's are highly skilled and passionate about their work. Customers have praised their attention to detail and commitment to ensuring that every customer is satisfied with their haircut. This demonstrates a strong dedication to providing quality service and meeting customer needs.
Another strength of Roc's Barber Shop is its friendly and welcoming environment. Customers have consistently mentioned the family-friendly atmosphere and the feeling of being treated like family when they visit the shop. This sense of community and personal connection creates a positive experience for customers and encourages them to return. Additionally, the staff are described as professional, patient, and great with children. This is a significant strength as it allows Roc's to cater to a diverse customer base and provide excellent service to both adults and children.
Furthermore, Roc's Barber Shop is praised for its reliability and consistency. Customers have mentioned that the shop has maintained the same staff and level of service, which has contributed to their positive experiences. This dependability creates trust and loyalty among customers, as they know they can rely on Roc's for a consistently good haircut.
Additionally, customers have specifically mentioned the expertise of individual barbers at Roc's Barber Shop. For example, one customer mentioned that a barber named Paul does an amazing job on their eyebrows. This kind of specialization and expertise in certain areas can attract customers seeking specific services and sets Roc's apart from competitors.
Moreover, the owner, Jonathon "Roc" Thompson, is commended for his inclusive and non-discriminatory approach to serving customers. Customers appreciate the fact that the shop welcomes people from all backgrounds and treats everyone with respect and equality. This commitment to diversity and inclusivity enhances the shop's reputation and attracts a broader customer base.
While Roc's Barber Shop has several strengths, there are also some potential weaknesses to consider. One such weakness is the issue of wait times. Customers have been advised to be patient with the wait, indicating that Roc's Barber Shop may experience longer wait times due to its popularity and high demand. While this suggests that customers are willing to wait for a quality haircut, it may still deter some potential customers who are seeking a quicker service.
Another potential weakness is the lack of specific information about services offered. While customers have praised the quality of haircuts, there is no mention of other services such as shaves or grooming. Providing more detailed information about the services available could help attract a wider range of customers who may be seeking additional grooming services.
Despite these potential weaknesses, Roc's Barber Shop has clearly created a strong reputation and a loyal customer base. The combination of skilled barbers, a welcoming atmosphere, and a commitment to customer satisfaction sets Roc's apart from competitors. By addressing potential weaknesses and continuing to prioritize quality service, Roc's can maintain and grow its positive reputation in the barbering industry.
Best TL Reviews
Stop by and let drkfader take care of your hair needs! Cuts with so much passion and won't stop until you're satisfied! Family friendly, nice environment, no one just hanging out
Place always been good give them a shout there staff also started taking appointments. Same staff same great service
They do an amazing job and are all incredible people. My oldest will only go there for hair cuts and it feels like putting my kid in the hands of family every time.
Great place with great people!
All of the barbers here are friendly and professional. They're very patient and great with kids. Paul does my eyebrows and he does an amazing job. I can't wait to bring my son here for his first haircut. ????
Great place, great cuts. GG nailed my cut. Definitely recommend.
Place is great! Eastwood did great with the kids and the finished product is art. Dudes are cool as hell. Real nice shop
This is my family barbershop. The barbers there are professional in every sense of the word. Everyone that comes through those doors is made to feel like family. The owner, Jonathon "Roc" Thompson, doesn't care what color your skin is, where you live, or anything. He, and his staff, want to give you the best experience possible so you can be the best you. Highly recommended. Be patient with the wait, it's worth it.
Literally the best shop in town. No one cuts my boys heads the way that J Roc does and as long as I’m a DeKalb resident, I will always go to him! ????
Place Pictures
Roc's Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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