N Nails

+1 704-862-6005

1020 W Hudson Blvd, Gastonia, NC 28052 United States of America

Open Today: -

Quick Facts About N Nails

N Nails Place, based on the comments provided, has several strengths and weaknesses that can be analyzed to gain a better understanding of the salon. The strengths and weaknesses are as follows:

Strengths: 1. Efficient Service: One comment mentions that the salon was able to accommodate four people without any waiting time. This indicates that N Nails Place has the capacity to handle multiple customers simultaneously and can provide efficient service.

2. Friendly Atmosphere: Another comment mentions that the salon treated the customers like family. This suggests that N Nails Place has a welcoming and friendly atmosphere, which can make customers feel comfortable and enjoy their experience.

3. Initial Good Experiences: Some customers have mentioned positive experiences during their initial visits to N Nails Place, where they were satisfied with their acrylic nails and pedicures. This indicates that the salon is capable of providing quality services at times.

Weaknesses: 1. Inconsistent Nail Technicians: Several comments highlight instances where the nail technicians did a poor job. There were complaints about acrylic nails being uneven, bulky, not polished properly, and flooded with acrylic, indicating inconsistencies in the skill levels of the technicians.

2. Poor Customer Service: The salon's customer service also received criticism. One customer mentioned that the nail technician ignored their request to clean up around the cuticle area and did not provide the desired nail color. Additionally, the owner's response to a customer's complaint about the gel polish easily peeling off was dismissive and unprofessional.

3. Wait Times: A customer complained about waiting for two hours with their feet in water, only to eventually leave without getting their nails done. This suggests that the salon may struggle with managing appointments and efficiently providing services within a reasonable timeframe.

4. Subpar Products and Results: Some customers expressed dissatisfaction with the quality of the products used and the results of their treatments. Complaints included gel polish not lasting more than a few days, lashes coming off after one night, and nails needing a fill-in shortly after getting them done. These issues highlight a lack of attention to detail and subpar products being used in treatments.

5. Pricing and Refund Policy: Some customers expressed frustration with the prices charged by N Nails Place. One customer mentioned paying $100 for a mani-pedi with gel polish, expecting it to last 3-4 weeks, but the polish started peeling off within a few days. The customer requested a repolish but was told they would have to pay the full price again. This indicated that the salon may have issues with its pricing structure and lack of flexibility regarding refunds or re-dos.

In conclusion, N Nails Place has both strengths and weaknesses. While some customers appreciate the efficient service and friendly atmosphere, there are significant concerns related to inconsistent nail technicians, poor customer service, long wait times, subpar products and results, and pricing issues. These weaknesses may deter potential customers and impact the salon's reputation. It is essential for N Nails Place to address these weaknesses and strive to improve the overall quality of their services to ensure customer satisfaction and loyalty.

Best TL Reviews

This was done yesterday. A hot mess!!!!! Doesn’t even look like she did a fill in, the acrylic is super thick and the gel polish didn’t last at all. She was proud of it but as you can see she’s not ready for nails. Never again will I step foot in this place

Sat and waited with my feet in the water for two hours!! I had to basically soak my own nails off just to leave with no nails done because of the wait!!

I asked for the second picture , when the told me the price for colored acrylic I change my mind to a basic gel set, the entire time of my nails being done there were all types of faults, my cuticle area was flooded with acrylic, and while I asked the nail tech Bryant to clean up around he said ignored my request and kept

going , when I showed him the nail color I wanted he kept sayin he didn’t have the color even though there was a wall of colors behind him that he refused to look for I asked to look myself and found a color very similar to the one I asked for , he kept drilling in my cuticle bed and I had to tell him multiple times it hurt , the shape I asked for was a tapered square and he didn’t do that , he kept messing up painting on the color and kept telling me to stop moving my hands even though I wasn’t even moving , they were bulky and messy , last night after three

hours he finally finished and told me to come back tomorrow which is today and I called

The store to inform them I was just diagnosed with Covid-19, Kevin didn’t believe me and asked

for documentation of my results , which I will gladly provide . I asked for a refund and he refused sayin they don’t do refunds even there is no proof or nothing of the sort stating they don’t do refunds , he wants me and my mother to come into the store even though I got covid

I could go on but overall it was just terrible don’t waste your money on this

Treated us like family. Took care of four people at once with no waiting. Everyone looked great!!!!

I just got an eyelash extension . My lashes came off on my pillow last night. I'm going back today for a refund or do over. I'll never let them do this again

I should have learned from my first experience ???? ???? ???? . People don't waste your money on anything they say they can do ...because they Can't.

I’ve gone here maybe only 3 times. The first and second time, they did good on my acrylic nails and pedicure. The last time I went, about a week or so ago, the lady suggested I’d get gel because it lasts longer than regular acrylic nails. I ended up getting gel and paid more $15 and it already looks like I need a fill in. I wouldn’t recommend this salon to anyone. They rush through your nails. Terrible experience!! Won’t be going back.

I paid $100 (no tip included) for a mani pedi because owner told me gel polish will last 3 to 4 weeks. My nails didn’t last 3 or 4 days before I was able to peel them off with ease. I went back to ask owner to repolish my nails and she said she would have to charge me full price again and giggled. I was livid because the owner thought it was funny when I showed her how easily my polish was peeling off. This establishment is trash!!! Please do not spend your hard earned money at N Nails!!! I WILL NEVER GO THERE AGAIN if it’s the last nail shop on the face of the Earth. It’s not even worth 1 star. If I was petty, I would sue them for $100 along with pure shame and embarrassment for walking around looking like a 2 year old polished my nails. They should be locked up for price gauging, lying to customers and trying to imposter nail technicians!!! N Nails Sucks!!!!!!!!!!!

The lady did a very horrible job my nails was uneven not polished on the side and bulky I don’t not recommend don’t waste your money! They be empty for a reason .