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Pinky Nails

(509) 682-0502
113 N Sanders St Chelan, WA 98816
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Pinky Nails

Pinky Nails place has a number of strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the size of the salon. One customer stated that it was bigger than expected. This suggests that Pinky Nails has enough space to accommodate a large number of customers comfortably. This is especially important for a busy salon, as it allows for efficient customer service and reduces wait times.
Another strength mentioned is the efficiency of the staff. One customer noted that despite the salon being busy, the staff worked quickly and efficiently. This indicates that the salon has a high level of teamwork and organization. The use of different staff members for different tasks, such as prepping, painting, and massaging, also shows effective delegation and specialization. This helps ensure that each customer receives prompt and thorough service.
The quality of the pedicures is another strength of Pinky Nails, as mentioned by a satisfied customer. They complimented the massage part of the pedicure, stating that it was amazing. This indicates that the salon offers a high standard of service in terms of foot care and relaxation. Another customer mentioned that they haven't experienced any more ingrown toenails since starting to get pedicures at Pinky Nails. This suggests that the staff is knowledgeable and skilled in preventing and treating common foot issues.
The variety of colors to choose from is also mentioned as a strength. This shows that Pinky Nails offers a wide range of options to suit different preferences and styles. This is important for customers who want to be able to express their individuality through their nail design.
Despite these strengths, there are also some weaknesses that need to be addressed. One customer complained about the low quality of their pedicure. They mentioned that the person who performed the pedicure was wearing unprofessional attire and did a poor job on their toes and massage. This indicates a lack of attention to detail and professionalism on the part of the staff member. The customer also mentioned that their heels were barely touched, suggesting a lack of thoroughness in the service provided.
Another weakness mentioned is the strong and unpleasant smell inside the salon. This can create a negative atmosphere and discourage customers from returning. The customer also mentioned that the salon was dark and cluttered, which further contributes to a less than desirable experience. A salon should aim to create a relaxing and welcoming environment for its customers, and these factors detract from that goal.
Despite these weaknesses, the majority of customers seem to have had positive experiences at Pinky Nails. Several customers mentioned that they were happy with the service and have been loyal to the salon for a number of years. This suggests that Pinky Nails has built a strong reputation and a loyal customer base.
In conclusion, Pinky Nails has several strengths including a larger salon space, efficient and organized staff, high-quality pedicures, and a variety of color options. However, there are also weaknesses such as low-quality service, unprofessional attire, a strong and unpleasant smell, and a dark and cluttered environment. Pinky Nails should address these weaknesses in order to provide a consistently positive experience for all customers.


Best TL Reviews

Bigger salon than expected. They were very busy and worked quickly/efficiently, but the massage part of my pedicure was still amazing!!! So it was the perfect combo for me, quick trip, but full massage! Also, lots of team work, one person prepped my toes, another painted and massaged, and the last did the top coat. Lots of colors to choose from. I’d come back again.
???? Nice people who take great care of our feet .. my wife began taking me along for pedicures last year and I haven’t experienced any more ingrown toenails since. Thank you!
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Very low quality pedicure! Lady who did my pedicure was wearing green pajamas (so unprofessional), did very skimp job on my toes, bad quality massage (she massaged just one spot), barely touched (remove dead skin) my heels. Give me a bill of 45$, I gave 5 $ tip. I don’t mind to pay whatever and good tip, but it was the worst pedicure I ever had! Saddest part is…, she even doesn’t know how bad she is.
My niece and i came to Lake Chelan for a few nights, the weather wasn't cooperating so we decided to get our nails done. I had a pedicure, she did a gel manicure. When we entered it had a very strong smell. Stronger than your typical nail salon smell but worse. So strong we considered leaving. Some kind of chemical - food, strange smell. It was dark and cluttered inside. My pedicure was fine, very little nail work/cuticle attention. Was complete in about 30 mins. My nieces gel manicure turned out nice, but not a relaxing positive experience that we were hoping for.
I have been going to Pinky Nails for over a year now and love it, everyone is very nice. They do a great job on my nails.
Pinky’s do a great job! I am so happy to have. Them work with my nails.
Loved it! We were able to make an appointment the same day, and though the place was busy, we got excellent care. This is a relaxing, friendly family salon. Will definitely go back.
I have been going to Pinky's for the last 3 years. I always make my appointment with Tina. She is friendly, definitely puts in the extra effort and my polish lasts and lasts. Excellent.

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Pinky Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Amenities
  • Restroom

Today

Opening Hours

Thursday 09:00 AM - 06:00 PM
Monday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Sunday Closed
Wednesday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 05:00 PM

How to go there

Location