N Y Nails

+1 904-215-0705

1545 County Rd 220 #119, Fleming Island, FL 32003 United States of America

Open Today: -

Quick Facts About N Y Nails

NY Nails in Fleming Island has received a mix of positive and negative comments, which will be analyzed to identify the strengths and weaknesses of the place.

Starting with the strengths, it is evident that the new ownership and management have brought improvements to the salon. Customers have mentioned that the service provided by the staff has been excellent, with talented and friendly individuals. One customer specifically praises Christina for her talent and pleasant demeanor. The positive comments regarding the skill and professionalism of the staff indicate that they have been properly trained and are capable of delivering high-quality services.

Furthermore, NY Nails is commended for offering gel-ex nails, a service that seems to be lacking in other salons in the area. Customers appreciate being able to have this specific treatment done and express satisfaction with the results. Additionally, the salon is described as comfortable and welcoming, making customers feel at ease during their visit. This positive atmosphere is essential for creating a memorable and enjoyable experience.

The cleanliness and sanitation of the salon is also recognized as a strength. Customers mention that the shop is spotless and the bathroom is clean and sanitary. The fact that the staff takes the time to wipe down the chairs between customers reflects their commitment to cleanliness. These practices are crucial in earning customers' trust and ensuring their safety.

Another strength of NY Nails is the wide range of services offered. Customers mention getting both pedicures and manicures, and being pleased with the results. There are also positive comments about additional services such as massages for the feet and hands. The ability to provide multiple services allows customers to have all their nail care needs met in one place.

Additionally, customers note that they appreciate the efforts made by the staff to go above and beyond. This includes things like giving soft drinks or water to customers and providing a wide selection of nail options, including chrome. Going the extra mile to make customers feel appreciated and providing a variety of services contributes to a positive overall experience.

Moving on to the weaknesses, it is evident that there have been instances of poor service. One customer describes their experience as the worst they have ever had. They mention that the nail technician did not file their nails properly, and acrylic solution dried up on their fingers. The customer also complains about the nail polish being all under their nails. This negative feedback highlights the inconsistency in the quality of service provided by the salon, indicating a weakness in the staff's attention to detail and overall skill level.

Another customer expresses dissatisfaction with their pedicure, claiming that the technician burned their feet and used scalding water. This complaint suggests a lack of professionalism and negligence on the part of the staff, as well as a failure to address the customer's concerns adequately.

Furthermore, one comment mentions a language barrier issue, with the customer stating that they were spoken about in a foreign language, which made them feel uncomfortable. This shows a lack of sensitivity and cultural awareness on the part of the staff, which can be seen as a weakness in their customer service skills.

In conclusion, while NY Nails in Fleming Island has several strengths such as talented and friendly staff, a wide range of services, and a clean and welcoming environment, there are also weaknesses in terms of inconsistent service quality, professionalism, and cultural sensitivity. As the salon is under new management, there is potential for improvement by addressing these weaknesses and ensuring consistent high-quality service for all customers.

Best TL Reviews

NY Nails in Fleming Island is now under new management and ownership and I couldn't have been happier with my service. Christina is very talented and just a gem of a person. She did an amazing job as always by keeping these hard working hands of mine looking soft and beautiful despite how hard they actually work! :-)

I came here and got a pedicure and gel-ex nails done. This is the first place in town doing gel- ex and I'm very impressed. It feel very comfortable. Their service are good. The lady took time and make me feel very welcome. The job was awesome with a great design. I will be back for the gel-ex and a pedicure!

NY NAILS is under new management and it is absolutely AMAZING! I went today after not coming here for years; TT did my design and it was above and beyond-HE IS THE BEST! Everyone here is talented and kind and if you’re looking for current, up-to-date style, creativity and excellence, TT is it!! My nails are a WHOLE VIBE and I’m so happy:)

I had an outstanding experience when I went to N Y Nails on Fleming Island that is under NEW Management and Ownership for only the past two months. I had a pedicure and a manicure. I had an appointment and had no waiting time as I was seen immediately. Both the pedicure and manicure were amazing and professionally done, demonstrating much talent in their technique and pride in their work.

I had three painful calluses on the bottom of my left foot. Tran is a true professional and carefully removed each of the three calluses causing no pain or discomfort. This was the best deep tissue pedicure I ever had.

The massage was very relaxing to my feet and legs. Tran was very meticulous in his efforts and demonstrated pride in his work.

The manicure was performed by Lena and her efforts was wonderful resulting in magnificent repair of several damaged nails. Lena's massage for my hands and arms was outstanding. She demonstrated wonderful effort and pride in her work.

The chairs were very comfortable and could vibrate if you wanted from the low back to even with your shoulders. The shop was spotless and so was the bathroom, clean and sanitary. I noticed they wipe down the chairs between each customer and

make certain everything is clean for their next customer. They offer soft drinks or water to each customer.

The NEW OWNER is obviously very passionate about her staff being professional, caring, good listeners, and going above and beyond to meet each customer's needs and expectations. She has made amazing changes in the recently purchased shop.

WELL DONE N Y NAILS, you went far and above my expectations.

I will be back soon for another visit!

The worse nail tech I've ever experienced. My 9 year old son could have painted my nails and did a better job. Nails were not filed even acrylic solution dried up on fingers. And last but not least nail polish is all under my nails. Tacky work. I will not be returning not even for my pedicure. Spent $83. No tips and nothing fancy. Basic service but terrible job.I will travel back to Arlington to stay with my nail tech. Reviews are right

The gentleman who did my pedicure was the absolute BEST. If you’re looking to get an amazing pedicure come here, you can tell you are appreciated here. Great atmosphere, wide range of selection including chrome. ????

Worst technician did pedicure burned my feet and scalding water did not can make any consideration after it was done cut my skin on my toe asked for another tech to do my nails not available will not be back nor will I send any of my family members back I would give them a zero stars very unprofessional go to Island Nails. Very very good. Please talk to me in their language, which I understand what they were saying about me.

She could've put on Acrylic but (I think her name was Adie) She looked at my nails said my nails needed protection and she had a new type of nails to help mine grow without being sift when removed. She did a great job, she didn't have to be asked to cut the small pieces of torn skin. Great job even picked a great green for St. Patty's Day.

Will be going back next week for my 2 week redo. Everyone should try them!