Quick Facts About Urmi Eyebrow Threading
Urmi Eyebrow Threading has received mostly positive comments from customers, highlighting their strengths in providing excellent service and achieving desired eyebrow shapes. However, there are also a few comments pointing to potential weaknesses in terms of customer service and communication.
One of the major strengths of Urmi Eyebrow Threading is the skill and efficiency of their eyebrow technician, Hema. Customers appreciate her ability to shape eyebrows perfectly and quickly, resulting in clean and neat-looking eyebrows. Many customers also mention that Hema is friendly, takes her time during the threading process, and ensures that customers are satisfied with the outcome. This skill and dedication to customer satisfaction contribute to the positive experiences customers have had at Urmi Eyebrow Threading.
The dedication and focus on customer satisfaction is further emphasized in comments that mention the staff's understanding of customers' specific needs. Several customers with thin eyebrows express their difficulty in finding someone who understands their preferences. However, at Urmi Eyebrow Threading, Hema demonstrates understanding and does an excellent job with thin eyebrows. This attention to detail and ability to cater to individual customer needs demonstrates the expertise and versatility of the salon.
Another strength of Urmi Eyebrow Threading is the overall quality of the service. Customers mention that they have been getting their eyebrows done for years and have not had such a great experience before. This indicates that the salon offers a level of quality and professionalism that exceeds customer expectations. Additionally, comments use words like "love" and "amazing" to describe the overall experience, suggesting a high level of satisfaction with the services provided.
However, there is one consistent criticism mentioned in the comments: the attitude and behavior of the owners, specifically the older lady with glasses. Several customers describe her as rude or snarky. This negative behavior may have affected the overall experience for some customers, leading to dissatisfaction with certain aspects of their visit. It is important for the owners to address this issue and improve their customer service skills, as it can significantly impact the reputation and success of the business.
Another negative comment raises the issue of communication and understanding between the customer and the staff. One customer mentioned that their eyebrows were shaped differently than their natural arch. Clear communication with customers about their expectations and preferences is crucial to ensuring their satisfaction. The mention of the snarky behavior of the man at the register when inquiring about the tipping process also indicates a lack of clear communication and customer-oriented approach.
In summary, despite the few weaknesses mentioned in the comments, the strengths of Urmi Eyebrow Threading are evident through the majority of positive feedback. The skill and efficiency of Hema, the focus on customer satisfaction and individual needs, and the overall quality of service contribute to the positive experiences customers have had. However, addressing the issues of rude behavior and improving communication with customers are areas of improvement to enhance the overall customer experience at Urmi Eyebrow Threading.
Best TL Reviews
I am SO happy I found this place. I am really careful with who touches my eyebrows. Hema is the best. She arched my eyebrows PERFECTLY. She also works so fast it doesn’t hurt. She is also really nice. She takes her time and makes sure you like it.
Nice place to get your brows done but the owners are a bit on the rude side she’s the older lady with glasses is the owner however all the girls that works there are kind and helpful and will do what you ask for
She made my eyebrows a different arch then my natural arch. They looked clean for the most part just not like my eyebrows. The man at the register was snarky when I asked if a tip on the card would go to the girl who serviced me.
Hema is awesome! I've been getting my eyebrows threaded for years and she really cares and listens. I told her I wanted to reshape my eyebrow and she talked me through what she was going to do. She reassured me they were going to look great and they did look great! Will definitely be coming back!
Hema was amazing! I haven't gotten my eyebrows and lip threaded in months. She took her time on my eyebrows and was super efficient on how they were shaped and looked. She was patient and so kind. My eyebrows are thin so it's always hard for me to find someone who understands. She did an amazing job and I will definitely be coming back!
Iiiiiiii loveeeeeee this place!!! They are so dedicated to what’s best for your eyebrows and my goodness trust the process and even during the process you will love your eyebrows ????
I have been getting my eyebrows done for a long time and this is the first time I’ve ever had a great experience I love it. I will definitely come back. I love it ????
Hema changed my life! I’ve never had eyebrows that looked this good, I’m a new woman! 5/5 definitely recommend
Urmi Eyebrow Threading Info
Amenities
Health & safety
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Mask required
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | 11:00 AM - 03:00 PM |
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Location
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