Quick Facts About New Happy Nails
New Happy Nails place has both strengths and weaknesses based on the comments provided. We will analyze each aspect to give a comprehensive understanding of the business.
Starting with the strengths, one customer mentioned that the atmosphere in the salon is very peaceful. This is important as it contributes to a relaxing and enjoyable experience for customers looking to get a manicure or pedicure. The peaceful atmosphere helps create a sense of comfort and luxury, which is desirable when seeking nail care services.
Additionally, another positive aspect of the business is the level of care and attention given to customers' nails. According to a customer, the women assisting them were informative about nail care and always did an amazing job. Having knowledgeable staff who take the time to educate customers on nail care can be a great advantage as it builds trust and loyalty.
Furthermore, the business seems to follow social distancing guidelines. They take customers' temperatures upon entrance and provide ample hand sanitizer. This shows that the salon takes the health and safety of its customers seriously. Particularly in the current climate, adhering to safety protocols can help attract customers who prioritize their well-being.
Moreover, one customer specifically mentioned the nail technician's ability to create unique designs and accommodate their crazy ideas. This indicates that the salon has skilled staff capable of fulfilling diverse customer requests. Being able to offer creative and personalized nail designs can set the business apart from competitors and attract customers who want something unique.
Moving on to the weaknesses, one recurring complaint was the long wait times, even for customers who had scheduled appointments. Waiting for at least 10-15 minutes after a scheduled appointment can be frustrating and inconvenient, especially if customers are expecting prompt service. Such delays may deter customers from returning and seeking services elsewhere.
Another weakness mentioned was the limited availability of eyebrow services. If the one competent person who can do eyebrows is not present, customers are out of luck. This implies a lack of consistency and reliability in terms of staffing and service offerings. When customers schedule appointments, they expect to receive the services they requested, so this issue could be a significant drawback for some.
Furthermore, the business charges double for a fill if customers have more than one broken nail. This pricing strategy may not be fair or transparent to customers and could be viewed as a way to take advantage of their need to fix broken nails. Charging extra for repairs could make customers feel less valued and ultimately lead them to seek services elsewhere.
Another weakness mentioned by a customer was the lack of a drying station. Instead, handheld fans are used to dry the polish. This method could be inconvenient for customers as they have to wait longer for their nails to dry and potentially risk smudging the polish. Providing a proper drying station with adequate equipment could improve the overall customer experience.
In conclusion, New Happy Nails place has strengths in terms of offering a peaceful atmosphere, providing informative and high-quality nail care, and following social distancing guidelines. However, weaknesses include long wait times, limited availability of eyebrow services, extra charges for multiple broken nails, and the absence of a drying station. Understanding these strengths and weaknesses can help customers make informed decisions and help the business identify areas for improvement.
Best TL Reviews
This business is very dissatisfying. Even if you schedule an appointment, you'll be sitting & waiting for at least 10-15 mins after you scheduled. If you need your eyebrows done, I wouldn't recommend. There is one person who is competent enough to do them, so if she isn't there, you're out of luck. If you schedule an appt, you'd think you'd be priority. Not here.
Lastly, they charge double to do a fill if you have more than 1 broken nail. Better off going elsewhere.
Very peaceful atmosphere, exactly what you would like to feel when going for a mani/pedi. I love my nails & the women assisting me was very informative about nail care. Will be returning????????
My favorite place! They care for your nails and always do an amazing job!!
We were pleased with the service here. The ladies took their time and paid good attention to detail. They follow social distancing guidelines. (Take temperature upon entrance and have plenty of hand sanitizer. ) would definitely recommend
I wanted to love this place. I’m in search of a good “side piece” nail salon. My usual girl is perfect, and always too busy to get me right in.— I walked in and spoke to the owner and a nail tech who does the acrylic- (apparently there are only two techs that does it there) I made an appointment for 3:30 for a pedicure and nails after. Day of I was running a few minutes behind, so I called them, they told me don’t worry take my time, when I got there I had to wait an hour, which was fine, although a little misleading. Then instead of the pedicure, I got my nails done first- Full set. Then I was ushered to the pedi chair- where one girl started my pedicure and another new girl began painting my nails- I felt rushed. Which I hate. My nails and feet services are my self care to myself- after caring for everyone else. I really like to enjoy my experience. I’m sad to say I did not. My pedicure was rushed, the lady painting my nails started fusing at the pedi lady- because she wanted to finish my nails. $145.00 dollars ($15 in tips) later my nails were ok and my feet felt ignored and still rough. I love my toe polish that I picked out!— but that’s it. The acrylic was ok, I did enjoy looking at the tech as she did it- she was very artsy about it. The paint job could have been better I’m sure had I not been sitting In the pedi chair. Overall it was just an ok experience. The ladies were all pretty friendly. The owner was really sweet. Good luck to this place.
Had a pedicure done. They don’t have a drying station. Use hand held fans to dry. Rushed me to leave and messed up polish.
Jasmine and the girls here are amazing! They take such good care of my nails and don’t get annoyed with me when I have crazy ideas for designs. They are Very professional and friendly. Such a peaceful atmosphere!
I went in for a full set and pedicure after reading really great reviews online. They didn't disappoint and Rose was so sweet and funny and did a fantastic job! I cannot wait to go back! Will recommend to everyone looking for a clean, relaxing experience.
New Happy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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