Quick Facts About Fancy Nails
Fancy Nails has both strengths and weaknesses based on the comments provided. Let’s start with the strengths:
1. Relaxing Atmosphere: According to David, Trina, and Fran, the nail shop provides a laid-back and relaxing environment. This suggests that Fancy Nails prioritizes creating a soothing atmosphere for its customers.
2. Customer Satisfaction: One customer mentions that the nail shop made them feel good and they plan to return. This indicates that Fancy Nails focuses on satisfying its customers and ensuring they have a positive experience.
3. Skillful Nail Technician (David): A customer compliments David's nail skills, referring to him as a "beast" at doing nails. This suggests that Fancy Nails has skilled technicians who are able to provide quality services.
However, there are also weaknesses that can be identified from the comments:
1. Poor Quality Work and Service: Multiple customers mention instances of poor workmanship and rude behavior. Examples include cutting nails too short, messy nail polish application, chipped polish, and overcharging for unsatisfactory work. This implies that Fancy Nails may have inconsistent quality standards and may not always meet customer expectations.
2. Rushed Services: Some customers complain about feeling rushed during their appointments. This can lead to subpar results and a lack of attention to detail, as seen in the comment about air bubbles forming in the nails. Providing rushed services can leave customers feeling dissatisfied and unwelcomed.
3. Lack of Listening and Communication: One customer mentioned that the nail technician did not listen to their requests and continued to paint the entire toe instead of applying French tip polish. This lack of listening and communication led to a negative experience for the customer.
4. Unprofessional and Inconsiderate Behavior: There are comments about unprofessional and inconsiderate behavior, such as ignoring customer complaints, applying glue to bleeding toes, and making assumptions about a customer's health. These instances indicate a lack of professionalism and customer care from some staff members.
In conclusion, Fancy Nails has strengths in creating a relaxing atmosphere and satisfying some customers with its services. However, there are clear weaknesses concerning poor quality work, rushed services, lack of listening and communication, and unprofessional behavior from some staff members. These weaknesses suggest areas for improvement in order to provide consistently high-quality service and create a welcoming environment for all customers.
Best TL Reviews
It was special to go onto a nail shop and everything being lay back. and relax I !will going back very soon.David. , Trina and Fran .
This a super nice place to telex! They make you feel very good. Once you go there and see for yourself. You will go back!
9
Did not listen , cut my toe nail to short , applied the very chunky looking , had dirt all in the polish , when I told them it was mess up they ignored me , over charged me for ugly work , and polish chip the next week and I had gotten gel polish, and now my toe nail is broken because of the application… I REPEAT DO NOT GO! VERY HORRIBLE AND UNPROFESSIONAL…
Paid $36 for two children to get their nails painted with Gel polish. By the end of the day only a few hours later the gel polish was peeling off. Definitely not worth the money and the paint job was very sloppy to begin with. All over the cuticles and one of the girls nails were painted so thin it was see thru. The whole time we were there they were very rushed and not a very welcoming environment.
I went there and asked for French tip regular polish, the man continued to paint my whole toe after me saying French tip 5 times and I got feed up and told him to take the polish off because I didn’t ask for that they proceeded to tell me that I have to pay them $10 for their mistake so I pulled out my card and they told me to pay with card I need to have a $12 purchase…. I told them that I didn’t see the fairness in that but I proceeded to pay them. I don’t recommend them to anyone waste of time and money.
I used to love this place, I had been multiple times and loved it each time. I referred not only my mom but my former boss there as well. Last time I came in, Tina (who I never had work on me before) did my sns dip and instead of buffing it out to shine she layered gel over top, causing it to be thick and as soon as I left the salon within 2 days 4 of my nails cracked off and became very painful because of the poor quality work... Not even returning to let them fix it. Ive had SNS many times and this has never been an issue. Finding a new shop!
Love this place David is a beast at doing nails and introducing the powder polish that is better than Gel or acrylic
They do good but I went to this older man for a pedicure & it was the worse one I ever got, literally! I was in pain the whole time. He scraped my ankle up and had both my big toes bleeding from filing it too hard . He put glue on the spots that it was bleeding which is weird af. I told him he was hurting my toes he said “I need to let them know ahead of time if I was diabetic” just because you made my toes bleed you make the assumption that I’m diabetic ? Ok lol.
Got my nails done Saturday (5/4/2019) the process was good just a little rushed from the woman doing my nails because she kept stopping to do eyebrows/eyelashes and rushed to finish me I didn't have a problem until my nails started to dry and air bubbles formed. I felt she didn't take her time on me and she didn't care . It started to become a very uncomfortable process and felt a little unwelcomed by getting rushed.
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