Quick Facts About Spa Nails
Spa Nails is a nail salon located in Chicago that provides various nail services, including manicures, pedicures, acrylics, and dip nails. Customers have expressed mixed opinions about their experiences at the salon, and it is important to analyze these comments to understand the strengths and weaknesses of Spa Nails.
One significant strength of Spa Nails is the quality of their services and the skills of some of their nail technicians. The gentleman mentioned in one comment performed a fantastic job, using clear nails that still looked freshly done after almost three weeks. This demonstrates the salon's ability to deliver long-lasting and high-quality nail services. Another customer praised Carine for her gentle touch and effective color and design suggestions, suggesting that some of the technicians at Spa Nails have great expertise in their field.
Furthermore, customers have highlighted the friendly and welcoming nature of the staff at Spa Nails. Linda, Katie, and Ann were specifically mentioned for their great pedicures and nail services. This indicates that the staff members are accommodating, skilled, and create a pleasant environment for customers.
Spa Nails also appears to prioritize cleanliness and safety, which can be seen as a strength. They require customers to wash their hands before service, implement social distancing measures with stickers on the floor, and ensure that nail technicians are distanced from each other. Customers appreciated witnessing staff members disinfecting after each customer, including the use of Clorox wipes on high-touch surfaces. These practices demonstrate a commitment to maintaining a clean and hygienic environment for their customers.
On the other hand, Spa Nails has some weaknesses that have been pointed out by customers. One customer had a negative experience where the nail technician laughed at the size of their nail and was unable to replicate a desired design. The nails ended up looking bumpy and thick, diverging from the customer's expectations. This suggests that the salon may have some issues with communication and fulfilling customer requests, specifically in terms of nail design and shape preferences.
Another customer mentioned that their nail technician did a poor job, with paint smeared outside their nails. Additionally, they had to wait for a long time to get their feet done. These comments indicate that Spa Nails may face challenges with efficiency and attention to detail during busy periods, resulting in dissatisfaction for some customers.
Furthermore, one negative comment suggests that Spa Nails may have some inexperienced nail technicians. The customer expressed their unhappiness with their nails and mentioned that the owner tried to shift the blame onto them. This raises concerns about the salon's ability to provide consistent and satisfactory services, as well as issues with customer service and resolution of complaints.
In conclusion, Spa Nails has several strengths such as high-quality services, skilled technicians, friendly staff, and a commitment to cleanliness and safety. However, they also face weaknesses related to fulfilling customer preferences, attention to detail, efficiency during peak times, and potential issues with inexperienced technicians and customer service resolution. By addressing these weaknesses, Spa Nails can improve customer satisfaction and enhance their reputation in the nail salon industry.
Best TL Reviews
Wish this place was in Texas
I was in Chicago visiting had an emergency nail issue and the gentleman in the salon was great! Very kind and did a fantastic job! He used the clear nails and my nails still look freshly done and it's been almost 3 weeks ago! I recommend him highly!
Came to the nail shop by invitation of my best friend and I will definitely be back. Carine was AMAZING! She suggested my color and design and I'm so glad she did! She has such a gentle touch and was such a pleasure to be with for my nail appointment. Again, I'll definitely be back????
First time coming here and I am not the type to write reviews ever. Walked into my appointment and showed the male what I wanted, for reference ( I wanted the Burberry design on one nail and the rest red) I asked him before hand if he could do the design and he said yes. I assumed they could because it is also a picture they have on their images. Towards the end he kept saying my nail was too small to do and would repeatedly laugh. I do have small hands but that has never been a problem anywhere else I’ve gone to. He kept looking at my nail saying it was gona be too small so I got frustrated and just told him to paint them all red in that case. I also asked for coffin shape and got no where near to that. My nails look bumpy and super thick. I love trying new places but I will definitely not be coming back! Felt like I was being made fun of.
Came on a Friday evening and did not have an appointment. I desperately needed the acrylic soaked off from another salon and I wanted to do dip instead of a new set. I was seated right away and did not have to wait.
All staff is very friendly and welcoming. I was greeted right away by Linda. During my visit, all staff did have on mask. They have stickers on the floor to promote social distancing. They have the nail technicians distanced and sat customers that were getting pedicures apart (every other chair). They do require you to wash your hands before service and they sell a safety toolbox for $5. I did witness during my visit, the staff was disinfecting after each customer. I even saw them using Clorox wipes on the handles and backs of the pedicure chairs.
Katie is one of the nail technicians that did the soak off and dip for me. Katie is so nice, gentle and does really good work. They have many colors to choose from.
I recommend this salon for your next pamper. They also do a great job at waxing and eyebrow tinting.
** Make sure to bring cash to tip!
The nail tech didn’t do a good job with my nails. There was paint smeared at the outside of my nails. And I waited longer to get my feet done. I started at 11:30am. Nails for feet didn’t get done until 1:30pm.
Just don't come here they have inexperienced nail techs and when I was not happy with my nails the owner tried to say it was my fault my nails looked awful
I believe the owner took care of me. She was kind and gave me a wonderful pedicure, AMAZING nails. I never get powdered nails but she suggested and did an AMAZING job. She was so gentle that l almost fell asleep. Thank you so much. So APPRECIATIVE.
Linda, Katie and Ann all do great pedicures. I especially love how Linda does my nails, they always look great and last! Great place for eyebrows. Been coming here for about 5 years. Reasonable. Friendly.
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Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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