Prime Eyebrows Threading

+1 518-977-3414

1178 Western Ave, Albany, NY 12203 United States of America

Open Today: -

Quick Facts About Prime Eyebrows Threading

Strengths of Prime Eyebrows Threading Place:

1. Easy Walk-in Service: Customers appreciate the convenience of Prime Eyebrows Threading Place allowing walk-ins without appointments. This ensures that customers can get their eyebrows done without the need for prior planning or scheduling.

2. Clean and Welcoming Environment: Several comments highlight the cleanliness of the shop, indicating that Prime Eyebrows Threading Place maintains a hygienic and inviting atmosphere. A clean environment is crucial for salons as it contributes to the overall customer experience and ensures the safety of the customers.

3. Excellent Eyebrow Shaping: Multiple comments praise the skill and expertise of the eyebrow threaders at Prime Eyebrows Threading Place. They take their time to ensure the perfect shape, paying attention to detail and providing a thorough service. Customers appreciate the precision and quality of the eyebrow shaping provided.

4. Quick Service: Several comments mention the quickness of the service at Prime Eyebrows Threading Place. Customers report spending no more than 15 minutes in the chair, which is impressive for a thorough and well-done eyebrow threading.

5. Reasonable Prices: Customers appreciate the affordable pricing at Prime Eyebrows Threading Place. The salon offers services at a reasonable cost, making it accessible for a wide range of customers. This affordability contributes to the attractiveness of the salon.

6. Friendly and Gentle Service: Customers consistently mention the friendliness and gentleness of the staff at Prime Eyebrows Threading Place. They appreciate the kind and accommodating nature of the technicians, which creates a positive and comfortable experience.

Weaknesses of Prime Eyebrows Threading Place:

1. Inconsistent Service Quality: One comment mentions a negative experience where a different technician performed the service poorly, leaving the eyebrows uneven and causing skin damage. This shows a lack of consistency in service quality when the usual experienced technician is absent and indicates a need to maintain standards and skill levels among all staff members.

2. Lack of Transparency in Pricing: Although multiple comments praise the reasonable prices, there is no specific mention of a price list or transparency in the pricing structure. Providing clear information about the price of each service can eliminate any potential confusion or disagreement between the salon and the customers.

3. Limited Availability of Preferred Technician: A comment expresses disappointment regarding the absence of a preferred technician, Namita. The absence of a trusted and experienced professional may lead to customer dissatisfaction and a decrease in loyalty if customers prefer a particular technician.

4. Lack of Expertise in Certain Services: One comment mentions that the salon's technician was inexperienced in performing eyebrow slits, resulting in a missing piece of the customer's eyebrow. This indicates that the salon may lack expertise in some specific eyebrow styling techniques. Addressing such gaps in skills can help improve customer satisfaction.

5. Insufficient Aftercare Support: While comments suggest that the threading service itself is excellent, there is no mention of aftercare support. Providing customers with guidance on post-threading care and addressing any concerns or issues that arise after the service can enhance the overall experience and customer satisfaction.

Overall, Prime Eyebrows Threading Place has several strengths, including convenient walk-in service, a clean environment, excellent eyebrow shaping, quick service, reasonable prices, and friendly staff. However, there are also weaknesses that need to be addressed, such as inconsistent service quality, lack of transparency in pricing, limited availability of preferred technicians, lack of expertise in certain services, and insufficient aftercare support. By addressing these weaknesses, Prime Eyebrows Threading Place can further improve its customer experience and reputation.

Best TL Reviews

First time here. No appointment walked in and was immediately seated. Nice lady did a great job on my eyebrows even my husband liked it.

The lady who did my eyebrows was very nice and the shop was clean, she did a great job shaping them, she took her time and made sure they were clean and I wasn't in the chair for more than 15 minutes! I honestly wouldn't recommend coming here if you're looking for an eyebrow slit, she said it was her first time doing it and a piece of my eyebrow is still missing, I went in 2-3 weeks ago and it still looks normal if I fill it in but as someone who doesn't normally do make up it is kind of a pain to do that everyday

She was very gentle to my eyebrows! Even though my eyebrows were overgrown she took her time to ensure that the service was correct. Great experience and I am happy with my eyebrows!

I love Namita. I've been coming to her for years but she hasn't been there in a few months and she left someone else to run her business. I don't let anyone do my brows but I figured if Namita trusted her with her business, then she must be really good. Well, this new lady did an absolute horrible job. She left a bunch of hair behind after she said she was done, and left them really uneven. She also took a big chunk of skin that took forever to heal, and I had a big event to attend the next day and my brows just looked terrible. She still charged me full price, and I paid out of respect for Namita. But I'm so disappointed, and Namita still isn't back. Unfortunately, I won't return.

The eyebrow threading has been done so perfectly.I would recommend this parlor for best service!

Love Namita, she is a sweetheart. Its been over a year I'm going there, I have recommended everyone at my work place to visit her for their eyebrows. Reasonable prices, gives detailed attention to give you the best service and makes sure you leave happy. She'll ask you every time "Are you happy" after doing whatever service you want.

My eyebrows come out great every single time I come here. She is very friendly and quick. Best threading experience I’ve had in the region.

Great detail when it comes to doing eyebrows. So sharp and precise. I love how accommodating they are when I come last minute from work even. Very friendly family. Defiantly the best in the Colonie region.