Classy Nails

+1 601-898-1522

775 Lake Harbour Dr ste g, Ridgeland, MS 39157 United States of America

Open Today: -

Quick Facts About Classy Nails

Classy Nails place has both strengths and weaknesses based on the comments provided. In terms of strengths, customers appreciate the cleanliness of the salon and love the overall atmosphere. This suggests that the owners and staff take great care in maintaining a clean and inviting space for their customers. Additionally, the service received at Classy Nails is often described as phenomenal and exceeding expectations. This indicates that the staff is attentive, friendly, and committed to providing excellent service to their customers.

Furthermore, many customers commend the nail services provided at Classy Nails. They mention that the nails always turn out beautiful and they stay that way for weeks. This suggests that the technicians at the salon are skilled and knowledgeable in their craft, consistently delivering high-quality nail services. Customers also mention that they appreciate the consistency in the quality of the nails, indicating that they can trust the salon to provide satisfactory results every time.

However, the comments also highlight several weaknesses of Classy Nails. One of the most common complaints is related to eyebrow services. One customer mentioned that the eyebrows were uneven, lacked an arch, and the technician only plucked a small portion, resulting in an unfinished look. This suggests that the salon may not have the same level of expertise or attention to detail when it comes to eyebrow services compared to their nail services.

Another weakness mentioned by customers is the price inconsistency. Some customers feel that Classy Nails is expensive compared to other salons in the area. Furthermore, they mention that the charges can vary depending on the technician. This inconsistency in pricing may lead to confusion and frustration among customers, as they might expect a certain price but end up paying more or less depending on who performs the service.

It is also worth noting that there have been instances of unprofessional behavior at Classy Nails. One customer mentioned that the nail technician took a picture of their at-home acrylics for jokes, which can be seen as inappropriate and unprofessional behavior. This incident may reflect a lack of professionalism within the salon and could potentially deter customers from returning.

Another weakness highlighted in the comments is the lack of personalized customer service. Some customers mentioned that the nail technicians did not engage in conversation with them and were more focused on finishing quickly to move on to the next customer. This lack of personalization and attention to the customer's needs may result in a less enjoyable and satisfying experience.

Furthermore, several customers mentioned specific issues with the services received. This includes a sloppy pedicure paint job, gel polish cured on the skin, and a nonexistent hand massage. These issues indicate a lack of attention to detail and quality control within the salon, which can negatively impact the overall customer experience.

Additionally, the lack of a cash discount is mentioned as a weakness. Offering discounts for cash payments is a common practice in many salons, and the absence of this discount may make Classy Nails less attractive to price-conscious customers.

In conclusion, Classy Nails place has strengths in terms of cleanliness, atmosphere, and high-quality nail services. However, it also has weaknesses such as inconsistent pricing, issues with eyebrow services, unprofessional behavior, lack of personalized customer service, and specific service-related problems. By addressing these weaknesses and focusing on improving customer satisfaction, Classy Nails can enhance its overall reputation and attract more loyal customers.

Best TL Reviews

Very clean place and I love the atmosphere but don’t even waste y’all time getting your eyebrows done lol $15 for a uneven straight line no arch then she plucked my tail but not the rest of the eyebrow to even it out

You have to pay for quality mail services, but at least at this place they get it right every time. Nails are always beautiful and they stay that way for weeks. Only have 4 instead of 5 stars because it is expensive in comparison to other salon charges and sometimes the charge is different. There is inconsistent prices depending on who does your nails, BUT you will receive a good set.

did at home acrylics and they thought they could take a pic for jokes.. weird and unprofessional!

The service is phenomenal . So glad I found this shop,GREAT SERVICE. They exceed my expectations

I loved the atmosphere. They were sooo nice. They did cut my nails a bit short and the polish was the slightest bit chunky, but the service was great. I did enjoy my experience there!

Ben is awesome. My beautiful daughter sent me to him and if I lived in Jackson I would definitely come back. He is hilarious too.

I have gotten my nails done at many places! My eye brows look good I’m also happy with how my pedi came out and my nails don’t look bad either but the “massage” I got with the pedi sucked it was more like rubbing lotion on my legs no real massage the man doing my pedi was more worried about getting to the next customer…no one talked to their nail tech just told them what they wanted and sat in silence or played on their phones/listened to music…but I don’t know if ima use this place again they aren’t real personable ????????‍♀️

No cash discount. Pedicure paint job was pretty sloppy. Manicure gel polish was cured on skin and had to ask multiple times for the technician to remove from skin. Hand massage didn't exist. Won't be back. The new boutique next door was worth stopping by though!