Nails Studio

+1 850-233-0789

11212 Hutchison Blvd, Panama City Beach, FL 32407 United States of America

Open Today: -

Quick Facts About Nails Studio

Nails Studio is a nail salon that has received both positive and negative comments from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.

One of the strengths of Nails Studio is its location. Being located right behind a condo makes it convenient for residents and visitors in the area to access the salon. This proximity may attract more customers and increase their client base.

Another strength highlighted by a customer is the friendly and professional staff. According to one customer, the staff at Nails Studio explained different services to them, showing that they are knowledgeable and willing to assist customers in making informed decisions. This suggests that the salon prioritizes good customer service, which can contribute to customer satisfaction and loyalty.

A positive experience mentioned by a customer is the high quality of the nail extensions. They have visited the salon multiple times and were always happy with the results. This indicates that Nails Studio is capable of providing excellent nail services, particularly in terms of ombre nail extensions.

Positive comments about the ambiance and customer service also indicate strengths of the salon. Customers appreciate the lovely atmosphere and good treatment they receive, which can create a pleasant and relaxing experience during their visit.

On the other hand, there are some weaknesses mentioned by customers that should be addressed by Nails Studio. One common complaint is the issue of communication. One customer mentioned that a technician had broken English, making it difficult to understand and have a conversation. This can be frustrating for customers who want to engage in conversation during their visit. Improving communication skills or ensuring that there is sufficient language proficiency among the staff can help enhance the customer experience.

Several negative comments surrounding rudeness and unprofessionalism were provided by customers. One customer mentioned that a technician grabbed her hand forcefully and started talking about her with other staff members. This behavior is unacceptable and can lead to negative customer experiences. Nails Studio should prioritize training their staff to ensure they are polite, respectful, and professional at all times.

In terms of the quality of nail services, there were mixed reviews. One customer mentioned that the gel color was beautiful, but the acrylic nails were too thick and the technician accidentally nicked them multiple times. This indicates a lack of consistency and attention to detail in their service delivery. To improve, Nails Studio should focus on providing consistent and high-quality nail services, ensuring that technicians are well-trained and attentive to their customers' needs.

Another concern raised by a customer was overcharging. They felt that they were charged excessively, which raised questions about pricing transparency and fairness. Clear and accurate pricing should be communicated to customers to avoid disputes and ensure trust in Nails Studio's business practices.

In conclusion, Nails Studio has some strengths such as its convenient location, friendly staff, high-quality nail extensions, a pleasant ambiance, and good customer service. However, there are also weaknesses that need to be addressed, including communication issues, rudeness and unprofessional behavior from staff, inconsistency in service quality, and concerns about pricing. By addressing these weaknesses, Nails Studio has the potential to improve its overall customer experience and strengthen its reputation in the nail salon industry.

Best TL Reviews

I came to nail studio November 23rd to get my nails done and to my disbelief they were so rude and unprofessional. The guy grabbed my hand and cut the nails off when he realized he couldn’t do the style I wanted and he told me 5 different prices . He then started talking about me with everyone in the store that could understand him, I feel like they need to treat customers better . It’s rude

I got my nails done on Friday Dec 3rd. The male tech who did my nails did them differently than any other tech has done. The gel color is beautiful but the acrylic nails are too thick. He also nicked me about 4 or 5 times which concerned me-was this intentionally done. I believe I was overcharged but this was a lesson learned.

So I got my nails taken off, the lady did fine, but it’s her broken English. I understood maybe 10 words total she said. It was kinda awkward cause she’s trying to talk to me but she doesn’t know the right word.

Located right behind our condo. Had good reviews. Visiting from Indiana on vacation, daughter and i walked right in for mani/pedis. Staff was very friendly and professional. Explained different services to us.

I am totally in love with my nail extensions. Third time getting the ombre nail extensions here and I love them every single time. Thanks Kate. You and your team are all awesome!!!!

They gave me exactly what I asked for. Super happy with my nails, Thank you! Best experience in a local nail salon I have ever had I will be going back.

Lovely ambience! Great customer service!!

I visit this salon for a pedicure every time I'm at the beach. It's clean, well priced and service is good. The polish lasts at least two months and looks great.