Posh Nails and Spa

+1 407-397-0008

7565 Osceola Polk Line Rd, Davenport, FL 33896 United States of America

Open Today: -

Quick Facts About Posh Nails and Spa

Posh Nails and Spa has several strengths based on the comments provided. One of the main strengths is their excellent service and customer care. Multiple comments mention how sweet, respectful, and welcoming the nail technicians are. Customers feel valued and appreciated when they visit the salon. Another strength is the range of options and shades of each color. Customers rave about the wide selection available to them, making it easy to find their desired color. The salon also focuses on the customers' needs and wants, taking their time to ensure a perfect job.

Cleanliness is another strength of Posh Nails and Spa. Customers mention the clean atmosphere and how important it is to them. A clean environment creates a positive experience for customers and shows that the salon prioritizes hygiene and sanitation. The massage chairs are also mentioned as a strength, providing customers with a comfortable and relaxing experience.

Professionalism is a quality that customers value, and Posh Nails and Spa displays this through their attentive and meticulous staff. The nail technicians take their time to ensure a high-quality job and pay attention to detail. This level of professionalism contributes to customer satisfaction and enhances the overall experience.

However, there are also some weaknesses mentioned in the comments. One customer mentioned that the water used for their pedicure was cold, which was not a pleasant experience. This indicates a lack of attention to detail and customer comfort during the service.

Another weakness mentioned is the noise disturbance from construction happening nearby. This disrupted the peaceful atmosphere and made the experience less enjoyable for one customer. The salon should have taken measures to minimize the impact of external noise and maintain a serene environment for their customers.

It is also noted that there were instances of unprofessional behavior from one nail technician. This technician had her feet up on the guest chair, made a dry noise with her feet, and did not match the colors correctly for the customer. These actions impact the overall perception of the salon's professionalism and attention to detail. It is important for the salon to ensure all staff members maintain a high level of professionalism and uphold the salon's standards.

One customer mentioned that there was a wait time before they were attended to. Although they expressed satisfaction with the service once they were attended to, the wait time can be seen as a weakness. Customers appreciate efficiency and prompt service, and a long wait time may deter potential clients or lead to dissatisfaction.

In conclusion, Posh Nails and Spa has several strengths, including excellent customer service, a wide range of color options, cleanliness, professionalism, and attention to detail. However, there are also weaknesses, such as instances of unprofessional behavior, a cold water experience, external noise disturbance, and a significant wait time. Addressing these weaknesses can further improve the overall customer experience at Posh Nails and Spa and ensure continued customer satisfaction.

Best TL Reviews

This place is AMAZING. It is extremely easy to pick your desired color, and they have a range of options and shades of each color. Their service is tremendous and all of the nail technicians are so sweet and respectful. The service is gentle and my friends and I had no problems whats so ever!! I am definitely coming back and I recommend it to all!

When i first walked in to the salon, everyone was so sweet and welcoming and ready to help. They have been to genuine and sweet towards my friends and i! The execution of my nails were actually so perfect!! They put so much care into my nails and how they looked. I would 100% come back to this salon because of the happy and sweet environment. I rate this salon a 10/10. I recommend this place to anyone who would need anything done. LOVE IT!!

Pro: took me right away as a walk in. Took her time and did not cut me.

Cons: she made the water before I sat and it was cold (not even room temp). When she sat me down for my nails, the tech beside her was not working on anyone and had her feet on the guest chair. Not only did she leave her feet up on the chair beside me, she kept rubbing them together and made a dry noise which grossed me out. I asked for the same color for my feet (regular polish) and hands (gel) but she did not match the color correctly. I wanted the color of my toes. The location next door must have been doing some kind of construction or some sort so there was loud banging for most of my pedicure.

This is what a nail salon experience is supposed to be like! This place is very clean And they focus on the customers needs and wants. They takes her time and does and amazing job. I've been to Posh Nails and Spa a few times for my nails and I love the work all the girls here do! Very friendly. So happy that I checked this place out! Love my new shape and the hand painted design ????

I love the atmosphere and everyone that works there is so kind. They did a great job. My experience was great! Highly recommend Posh Nails and Spa! I’ve been going here for months and they have always been so kind and wonderful to me. My nails also always look amazing. First time being here and first time getting acrylic nails.

This place is amazing. Great service and friendly atmosphere. My pedicure and manicure are perfect! I've found my final nail salon. Posh Nails is a nice little gem I found while here on business! They are very nice. It was a pretty good wait but they did a great job once they got to me. They are super personal and they took time to work on me. I didn't feel rushed even though they where closing soon. Overall I'm pleased and will be back.

We had a great experience. It was clean, the message chairs were just what we needed after 3 days of Disney. Lots of polish colors and good customer service!

Went to Posh Nails and Spa today and am very satisfied with my nails! First time getting acrylic nails. Very happy I chose this place. They did a great job with my nails and I love how they came out. Not fast but sure, meticulous and in-depth Excellent customer service, professional and attentive staff.