Quick Facts About Eric Nails & Spa
Eric Nails & Spa is a nail salon that has received a mix of positive and negative reviews from customers. In order to evaluate the strengths and weaknesses of the establishment, it is important to consider the following feedback provided by customers.
One recurring aspect mentioned by customers is the inconsistency in the quality of service provided by the staff. One customer mentioned that the result of their requested "coffin" nail shape did not turn out as expected, indicating a lack of attention to detail from the technician. Additionally, another customer expressed confusion regarding the discrepancy in pricing, suggesting a lack of transparency in the salon's pricing structure.
On the other hand, some customers have been loyal to Eric Nails & Spa for several years, indicating that the salon has strengths that keep customers coming back. One customer specifically mentioned the efficiency of the staff in quickly accommodating customers and providing services. This suggests that the salon is well-organized and capable of managing a high volume of customers efficiently. Another strength that has been highlighted is the staff's ability to listen and fulfill customer requests, such as in the case of eyebrow waxing, which indicates good customer service.
A significant weakness that has been mentioned repeatedly is the uncomfortable nature of the pedicure chairs. Multiple customers have expressed discomfort during their pedicures, suggesting that the salon needs to invest in more comfortable seating options. The rushed nature of the pedicures has also been a complaint, which could be a result of the salon prioritizing efficiency over customer comfort.
In terms of pricing, there have been mixed reviews. Some customers feel that the prices are reasonable and that the salon does not take advantage of their customers. However, there have been complaints about sudden price increases after COVID, which may indicate a lack of consistency in pricing and communication with customers. Further transparency in pricing and clear communication with customers could potentially address these concerns.
While some customers have expressed dissatisfaction with the service, there are also several positive reviews highlighting the skills of certain technicians. Customers have praised specific staff members for their excellent work in providing services such as full set nails, design, pedicures, and eyebrow waxing. These positive reviews suggest that the salon has staff members who are skilled and capable of delivering high-quality services.
Overall, Eric Nails & Spa has both strengths and weaknesses as evident from the customer reviews. The salon's efficiency in accommodating customers and fulfilling requests, as well as the skills of some technicians, are strengths that attract loyal customers. However, there are areas for improvement, such as consistency in service quality, pricing transparency, comfort during pedicures, and avoiding overcharging customers. By addressing these weaknesses, the salon can enhance the overall customer experience and potentially attract new customers.
Best TL Reviews
It really depends who does your nails. I asked for coffin and this doesn't look like coffin. I feel like I got charged more than I should have been. I only did one solid color in gel and it was $50. I picked a $30 pedicure and then all of sudden I got charged $50. I'm confused ????
Been coming here for years. I normally get a pedicure, eyebrows, lip & chin/neck waxed. The ambiance isn’t great but they do work hard to get you in a chair & serviced quickly. Prices went up after COVID, which is a bummer…but I do understand that the prices of their supplies must’ve went up too. I now only get to an eyebrow wax and occasional pedicure done here due to the price increase. The ladies do honor the way you want your eyebrows waxed. Pedicures feel a little rushed and pedicure chairs aren’t that comfortable but they do know what they’re doing here. You’ll leave looking cute but I personally am not that comfortable in their pedi or waxing chairs. They offer gel and cute designs. This establishment is ok.
I love this nail shop I've been going there for years and taking my kids to get pedicures and Their nails Done. now they're Grown adults Eric and Jimmy, Are amazing at doing full set nails and design they're always Having me leave me out please
In Tammy is amazing at doing pedicure and eyebrows she takes her time and shows care. I'll definitely recommend this place and the prices are reasonable they don't take advantage of They're Customers. I always buy gift cards For my family members and friends so far no complaints they love the place as well .
First time here, they were really nice and the lady did an excellent job ! I will be coming back!
My go to nail salon when In the area I been going here for 10 yrs+ Tammy never fails on the pedi TRUST :)
Eric's nails is the place to go they are reasonable prices and they're very friendly and they make me comfortable there unlike a lot of other places!
The lady didnt want to cut my nails shorter after i kept telling her I need them short, then she over charged me and she didnt clean up my nails or under I still had to grab the nail filer and fix them myself. I only had clear nails for $35 while some other lady was charged $23 and she had real long nails. Doesn't make sense.. never again will I come here
???????????????????? love this place..Hi Kathy is the best!! When it comes to nails anyone needing nails eyebrows eyelashes peticute trust me on this...is the place.. and I never do 5 stars ???????? on Nothing when it comes to rating..don take my word for it ..just check this place out..and Kathy..
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Eric Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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