Quick Facts About Nail Stop
Strengths:
1) Excellent eyebrow waxing service: Many customers praise Nail Stop for their skill in eyebrow waxing, consistently achieving desirable results and receiving compliments from others.
2) Friendly and understanding staff: Sydney, an employee at Nail Stop, exemplifies excellent customer service by being understanding and accommodating when a customer experienced trouble with their card payment.
3) Skillful pedicures: Customers express satisfaction with their pedicure services, highlighting the quality of the work.
4) Positive experience with specific employees: Kim receives compliments for her work on eyebrows and pedicures, indicating that Nail Stop has capable and talented employees.
Weaknesses:
1) Poor nail service: One customer had a negative experience with nail services, expressing disappointment with the acrylic being too thick, incorrect nail shape, and being given a file to fix the issues themselves. This suggests a lack of attention to detail and skill in nail service.
2) Long wait times: Multiple customers mention waiting for significant periods before receiving service, ranging from two to three hours. This indicates a potential issue with managing customer appointments and providing timely service.
3) Nails popping off: A customer complains that their nails popped off after only three days, suggesting that the quality of the nail work may be insufficient and not long-lasting.
4) Inconsistency in nail services: While some customers are satisfied with gel manicures and pedicures, others mention that basic manicures are not done well. This inconsistency in service quality indicates a lack of uniformity in the skills of the nail technicians.
5) Poor repair service: A customer mentions that after two nails broke, they decided to remove the rest as the nails came off easily. This implies that the repair service provided by Nail Stop may not be effective and the nails may not be properly attached.
In conclusion, Nail Stop has strengths in eyebrow waxing, pedicures, and specific employees like Kim who excel in their work. However, the weaknesses lie in nail services, with poor quality, inconsistency in basic manicures, and ineffective repair services. Additionally, the salon struggles with long wait times, potential mismanagement of appointments, and nails that do not last. For Nail Stop to improve, they should focus on enhancing their nail services, addressing the issues of long wait times, and ensuring consistent and high-quality customer experiences.
Best TL Reviews
Highly recommend them for eyebrow waxing, they perfectly wax my eyebrows every time I come in and I get so many compliments on my brows.
Worst nail service I have ever gotten. I had to wait over 2 hours the first time I came after calling and they said they weren’t busy. While he was doing my nails I told him the acrylic was too thick and the shape wasn’t what I wanted. He proceeded to try and give me the file to do it myself. Why must I file my own nails when I’m paying for a service? After finishing my nails I told them I wasn’t impressed. They had me come back a few days later on which I had to wait another 3 hours before being helped. They told me that they are unable to help me sooner all though this is their mistake. Would not recommend.
Never returning again... Nails pop off after 3days
The wait is ridiculous I was #4 signed in 2hrs go by the call for me to come in I come in to see names written AFTER me being seen and I'm told to sit at chair 3 only to be sitting there for another hour b4 I just got up and left... Will not be coming back, although ole girl that does the eyelashes is ???? with the nails my only reason for coming I should've left once I saw she wasn't there but I only needed 3 nail repairs which I shouldn't of because I just got my nails done last Friday ????????
Today experience was very pleasant at the name stop... I got my eyebrows,feet,and pedi by Sydney.. she was super cool and got my feet and nails looking awesome????.....I had troubling with my card she was very understanding. She told me have a seat an relax its okay. She reswipe again and it work....so I had to tip she deserve it...I'll be back again
I’ve been to this nail salon a few times in the past and they did an okay job on my nails and a good job on my feet but unfortunately my last experience will be my last. I got a full set last Friday and my nails were very pretty I was actually impressed until 1 week later 2 nails popped completely so I decided to take off the rest because after 2 nails break there’s no purpose in getting a repair....anyways the nails came off almost effortlessly...so no I will not be returning
I go for eyebrows and am very pleased with the ladies who do them. I keep my nails simple. I have had gel manicures which are done well. Basic manicures they are not very good at. Overall, I'll continue to go for my eyebrows.
Nail stop Did a great job on my pedicure and nails and feet
Kim always does an Excellent job on my eyebrows and pedicure!!
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Nail Stop Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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