Quick Facts About Nail Care First
Strengths:
1. Skill and expertise of nail technicians: Multiple customers have praised the skills and professionalism of the nail technicians at Nail Care First Place. They have mentioned that the technicians, especially Kim, are experienced and deliver excellent results.
2. Variety of services: Nail Care First Place offers a wide range of services, including nail treatments, acrylic sets, gel manicures, pedicures, and eyebrow waxing. The variety of services allows customers to choose what they need and ensures that they can have multiple treatments done in one place.
3. Accommodating walk-in appointments: Several customers mentioned that Nail Care First Place accommodates walk-in appointments and they were able to get seated within a few minutes. This flexibility is a strength as it attracts customers who may not have made prior appointments and need immediate nail care services.
4. Meeting customer expectations: Many customers have expressed satisfaction with Nail Care First Place's ability to meet their specific requests and deliver the desired results. They appreciated that Kim listened to their preferences and delivered nail designs exactly as they wanted.
5. Long-lasting nails: Some customers mentioned that their nails lasted for several weeks without chipping or wearing off. This indicates that the nail treatments provided by Nail Care First Place are of high quality and provide durability.
Weaknesses:
1. Inability to match color choices: One customer expressed dissatisfaction with the salon's inability to match the color choice she had specifically requested. This indicates a weakness in the communication or color matching skills of the technicians.
2. Poor customer service experience: One customer had a negative experience with the service and overall customer service provided by Nail Care First Place. The technician was reportedly dismissive of the customer's concerns and argued when the customer expressed disappointment. This indicates a weakness in handling customer complaints and providing satisfactory resolutions.
3. Rushed eyebrow waxing service: A customer pointed out that their eyebrow waxing service felt rushed, and the technician left multiple times during the process. Additionally, they noticed missed spots and had to tweeze the remaining hairs at home. This indicates a weakness in attention to detail and providing a thorough service.
4. Lack of customization: A customer mentioned that despite requesting matte nails, their nails were finished with a glossy top coat. This indicates a weakness in the salon's ability to honor customer preferences and provide customized treatments.
5. Negative customer recommendation: One dissatisfied customer stated that they would not recommend Nail Care First Place and suggested seeking services from other nail salons in the area. This negative review indicates a weakness in overall customer satisfaction and may impact potential referrals and new customers.
In conclusion, Nail Care First Place has various strengths, including skilled technicians, a variety of services, accommodating walk-in appointments, and the ability to meet customer expectations. However, there are also weaknesses in color matching, customer service, attention to detail, customization, and overall customer satisfaction. Addressing these weaknesses through improved communication, attention to detail, and customer service practices can help enhance the salon's reputation and customer satisfaction levels.
Best TL Reviews
I have been going here for a few months now, I have had nothing but great experiences. Kim did my nails today and is really a pro! She didn't just do polish/gel color on the tips but actual dip so that it doesn't wear off. She did exactly what I was hoping for. I get a lot of pedicures here as well and they are always great!
I walked-in with no appointment & got seated within 5 minutes. I met with Kim who did a phenomenal job on my acrylic set. I showed her a picture of what I wanted & she delivered. This is my first acrylic set in almost 10 years & am not disappointed. Thank you!
If you can’t do a picture shown to you, don’t say you can. First, she didn’t use the color I picked out. Secondly, when I said I didn’t like that the acrylic base and the color I didn’t pick made my nails look too pink she word for word said, “you don’t have a choice” and then proceeded to argue with me 3 different times because I was visibly upset. My nails look like they were dipped in pepto and that’s not at all what I wanted. Thirdly, the daisies she did have got to be the most cracked out flowers I’ve ever seen. Also, there’s bubbles on multiple nails and it looks bad. Lastly, I asked for them to be matte instead of glossy and she said she could do that, but yet their glossy. I’m not at all happy with the service or results I received today. Usually if they mess up it’s fixable or not that bad, but after today I’ve lost faith in this place. You’re better off with literally any other nail salon in Colorado.
Kim is a very kind lady who does a very good job at getting the nails you want. Highly recommend!! I will definitely be making this place my new spot.
Kim did my nails and they look amazing!! And for a great price!! Beautiful ❤️
Went in this morning to get my eyebrows waxed and I explained what I wanted. Right off the bat it felt very rushed and the tech left a few times while waxing my eyes brows. She forgot to wax the top right and after I looked there were multiple hairs that I had to go home and tweeze. I will definitely be making the drive to go elsewhere. Wouldn’t recommend this business
sandy is the BEST! i love her & she always makes sure to help her customers & puts them first- she’s definitely became a dear friend.
Kim is my nail tech here! She’s great. They’re very fast and great at what they do. Pedicures are worth the money and they have different ones you can pick from. My nails last 3-4 weeks and they come out perfect everytime!
Place Pictures
Nail Care First Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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