Toledo Cleaning Services

+1 305-317-4989

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Quick Facts About Toledo Cleaning Services

Toledo Cleaning Services receives overwhelmingly positive comments from satisfied customers. The strengths of their service can be summarized as follows:

1. Outstanding job: Many customers mention that Toledo Cleaning Services did an exceptional job cleaning their homes. They praise the thoroughness and attention to detail exhibited by the cleaners. The company goes the extra mile by cleaning every room, including often-neglected areas such as the microwave, oven, and fridge.

2. Exceptional customer service: Several customers highlight the excellent customer service provided by Toledo Cleaning Services. Michelle, the person who handles appointments and coordinates with customers, is frequently praised for her professionalism, helpfulness, and accommodation. Customers appreciate the clear communication and frequent updates throughout the process.

3. Flexibility and accommodation: Toledo Cleaning Services demonstrates flexibility by making exceptions to their usual schedule. Despite not providing services on Sundays, they agreed to clean a customer's sister's house on that day. This flexibility shows a commitment to meeting customer needs and exceeding expectations.

4. Prompt and efficient service: Toledo Cleaning Services is commended for their ability to provide prompt service, even on short notice. Customers mention that they were able to book last-minute appointments and have their homes cleaned within 24 hours. This efficiency is highly appreciated, especially by customers who are moving out of rented homes and need a quick clean before handing over the property.

5. Satisfaction guarantee: Toledo Cleaning Services offers a satisfaction guarantee. In the rare instances where a spot was missed during the initial cleaning, customers mention that the company promptly sent someone back to do a touch-up, free of charge. This dedication to customer satisfaction demonstrates the company's commitment to providing excellent service.

6. Kind and trustworthy staff: Customers appreciate the kindness and professionalism exhibited by the cleaning staff. The cleaners are described as friendly, helpful, and accommodating. This creates a comfortable and trustworthy environment for customers, especially for those who may have reservations about allowing strangers into their homes.

Despite these overwhelmingly positive comments, there are a few areas where Toledo Cleaning Services can potentially improve:

1. Communication barriers: One customer mentions a communication barrier with the cleaning staff due to language differences. Although the cleaners were still able to understand and complete the necessary tasks, improvement in communication would enhance the overall customer experience.

2. Limited availability: Toledo Cleaning Services typically does not provide services on Sundays. While they made an exception in one case, expanding their availability to include weekends could provide more options for customers who have busy schedules during weekdays.

In conclusion, Toledo Cleaning Services garners praise for their exceptional cleaning services, outstanding customer service, flexibility, promptness, and dedication to customer satisfaction. While improvements in communication and availability could enhance the customer experience, the overwhelmingly positive comments highlight the company's strengths and indicate that they are a reliable and reputable cleaning service.

Best TL Reviews

I am changing this review (a few months after receiving their services). I feel I was a bit unfair and have to correct myself - especially after comparing their results with a different cleaning company that I recently used.

Honestly, these guys (Toledo) are amazing. For the price they did a truly outstanding job. Only a couple spots were missed and they quickly sent someone back (for free) to do a touch-up.

These people went the extra mile - they cleaned every single room plus inside the microwave, oven and fridge. This place looked beautiful once they were done.

Definitely booking again soon. Thanks Toledo.

I hired Toldeo to clean my sister's house after she hosted my bridal shower there. I asked if they could come in early the following day on Sunday to help with the floors and bathrooms. Although they typically do not provide services on Sunday they made an exception. Michelle was extremely helpful and a joy to work with. The pricing was fare. I wasn't able to see the finished product myself as I had to fly back to NY but my sister came home from church that afternoon to find her house in impeccable conditions. She was so happy with the services they provided and plans to use them again. I highly recommend them.

I hired Toledo cleaning services to do some junk removal and a deep cleaning of my 2/2 townhouse I had rented and had moved out of after a year and half. So you can imagine after moving furniture that had sat in the same place for almost 2 years the home needed a good clean. Not only were they professional, on-time, and did a great job cleaning but the customer service was amazing. Michelle spoke to me every step of the way as I was coordinating from another state. They made it so easy if I hadn’t moved away I would 100% use them again.

These people are fantastic! They do a thorough job and will exceed your expectations. Left my elderly mother-in-law's apartment cleaner than it has been in a long time. Do not hesitate to hire them! Many cleaning services out there but THIS ONE really CARES about doing it right. You will not regret using Toledo Cleaning Services.

Excellent attention to detail. Michelle, whom I spoke with over the phone to set up the appointment, was extremely helpful and accommodating. The women who cleaned the house did an incredible job and were very kind. Our home looks amazing and we will definitely be using them again!

The ladies did an amazing job cleaning our house! They were very thorough and really helped us maintain a level of sanity with 3 kids at home. Thank you so much, I will definitely be using Toledo Cleaning Services again!

I needed the rental home I was moving out of cleaned asap. Michelle was able to book a last minute appointment and less than 24 hours later I had a squeaky clean house ready to hand over to the landlord. Outstanding service. Excellent communication. Will definitely recommend to my friends and family.

I booked them last minute. Sent a video of my home and exactly what I needed to be done. Michelle handled everything and was extremely professional and personable. Im pretty picky when it comes to things being cleaned. But the ladies arrived on time and did a great job on my home. They worked diligently and did not waste time talking nor were they on their their phones. While I would have liked for the communication barrier to improve we still got the point across when certain questions were asked. I am glad I took a chance as I will be sure to use their services again and recommend them.