Quick Facts About Pro Nails & Hair
Pro Nails & Hair place has received mixed reviews from customers, with some praising their skilled and professional staff, while others complain about the quality of products used and the customer service they received. Let's analyze the strengths and weaknesses of this establishment based on the comments provided.
Strengths:
1. Skilled and Artistic Staff: Many customers appreciate the talent and skill of the staff at Pro Nails & Hair place. They mention specific technicians who consistently provide excellent services, such as Veronica for pedicures and Joy, Judy, and Kim for nails.
2. Customer Loyalty: Several customers have been visiting this establishment for many years, which demonstrates a level of trust and satisfaction with their services. They praise the friendly atmosphere, knowing everyone by name, and feeling like part of the family.
3. Wide Range of Services: The salon offers a variety of services, including nails, hair, and pedicures. Customers mention being satisfied with different treatments, such as spa pedicures and hair coloring.
4. Clean and Sanitary Environment: Many customers comment on the cleanliness and sanitation of the salon, appreciating the effort to maintain a hygienic space.
5. Unique Nail Art: Some customers mention the patented nail art provided by the salon and how they receive compliments on their nails after visiting Pro Nails & Hair place.
Weaknesses:
1. Quality of Products: Several customers complain about the quality of the nail polish used, specifically mentioning that the salon primarily uses fake OPI nail polish and other lesser-known brands. Some customers state that the polish they received was thick, dried quickly, or chipped within a couple of days.
2. Customer Service: While many customers have positive experiences with the staff, a few mention rude or bad customer service. They express disappointment with how their concerns were handled or the lack of attention given during their visit.
3. Lack of Brand Variety: Some customers express dissatisfaction with the limited brand options available, specifically mentioning the absence of OPI polish and the use of cheap alternatives. They suggest offering a broader range of products to cater to different customer preferences.
4. Pricing: A few customers mention high prices for the services provided, especially given the reported issues with product quality. They suggest reducing prices for customers who do not use OPI products.
In conclusion, Pro Nails & Hair place has several strengths, including skilled and artistic staff, a loyal customer base, a wide range of services, a clean environment, and unique nail art. However, some weaknesses include complaints about the quality of products used, occasional poor customer service, limited brand variety, and potentially high prices given the issues reported. The salon may benefit from addressing these weaknesses to improve customer satisfaction and attract new clients.
Best TL Reviews
I've been coming here for 5+ years and I LOVE them. Artistic, funny, lovely, and professional. I'm very particular about my pedicures and Veronica always does her magic. I typically see Joy (who did the nails in the picture) but Judy and Kim are also wonderful! I will not go anywhere else. In fact I drive 15 min to go there after I moved!
Fake nail paint they use. The nail paint I choose that was very thick and dry,I told her this nail paint no good she saying iwill put top coat on it then will be fine. I sat there half hour but my nail still wet bcz that was fake OPI paint. There customer service very bad and rude. I recommend not to go there. That's a waste money there. I waste my $50.00 already.
This is my another day, I thought let me try there dipping powder. Look at the picture they don't know how to finish the lines. She filled my nail tip with powder and she left powder in tips not removed. This is so uncomfortable , now I don't know how to remove this. I paid $45 for this. Now I have to go again at other salon to remove this. This is wasting money. Staff very rude .
Service and environment is welcoming and calming. Joy does an amazing job with my nail art and design. Veronica provides an excellent pedicure. In all honesty the entire staff is amazing...❤️❤️
Just a small taste of what they do attached.
There is no better nail salon ! Joy, Judy and Kim are the best! Veronica is the best at pedicures . Well all the young ladies are. Even Andy the owner does great work. Then there is the hair salon . Judy is a great colorist and hair designer. I’m welcomed there like family. They know everyone by name. I get my girl time therapy sessions there and come out feeling beautiful! I’ve been going there for 11 years. I’m so blessed to have them take such good care of me. Their nail art is patented and I get many compliments all the time. For those who haven’t had a good experience I feel badly for you. You get what you pay for and I pay for quality and great therapy where everybody cheers my name ❤️Not too mention their music always makes me dance. Pro nails is my happy place!!!!! If I had to rate this business it would get gold stars straight across ????❤️????
I have been a customer of this establishment for 10+ years and have never been disappointed. The spa pedicure is amazing and you get a lot for your money. Rosa does my pedicures. My nails are always on-point and beautiful. Joy does my nails. Kim is also very good. All the technicians are experienced and know what they are doing. I always look forward to my appointments. The prices are comparable with the competition. I would never go anywhere else. I LOVE my nails and always get compliments. Thank you for your service Pro Nails!
This is a 5 star business! I've been a customer for years. Nail techs are incredibly talented. Everyone working there is so pleasant & accommodating. All equipment is very clean & sanitary. My nails are worth every dime I spend here as they always look like a work of art. I cannot recommend Pro Nails enough. You won't be disappointed.
New to town, first time here and NEVER again.
They primarily have OPI, which I can not use. All other gel polish are from brands I’ve never heard of, meaning CHEAP! Two days after gel polish chipped. Gel mani always last me 2-3 weeks without chipping.
I wear gloves when washing dishes and cleaning. However, I didn't do anything and gel polish chipped.
Very disappointed especially for the price I paid. Please reduce your prices for clients not using OPI since your other brands are cheap.
Came by for a filling today and loved my nails so much, I had to leave a review! (As you can see, I had a bit of a photoshoot and I'm not sure if the pictures are doing it justice!!)
Form time to time, I don't know what I want so I'd leave the designs up to the nail technicians but they always surprise me with new designs and fun little props. I always look forward to what they pull out from their drawers. Today, it was a bit of water coloring or marbling and a zebra stick-on print.
All in all, the staff are very welcoming as soon as you walk in the door and they certainly know what they're doing. 10/10 recommend!
*UPDATED*
Went in before the holidays and it was packed but they were able to squeeze me in. I knew I wanted a shade of blue and walked out with these! I received so many compliments on them already and its only been a couple of days.
Place Pictures
Pro Nails & Hair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
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