Rooney's Barber Shop & Family Haircare

+1 508-866-1165

128 Main St, Carver, MA 02330 United States of America

Open Today: -

Quick Facts About Rooney's Barber Shop & Family Haircare

Rooney's Barber Shop & Family Haircare has received both positive and negative comments. By analyzing these comments, we can identify the strengths and weaknesses of the establishment.

One major strength of Rooney's Barber Shop is the welcoming and friendly atmosphere. Multiple comments mentioned feeling at home as soon as they walked in. This indicates that the staff creates a warm environment, making customers feel comfortable and valued. The positive comments also highlight the professionalism of the barbers, particularly mentioning Colleen, who is praised for her skills and ability to work well with customers of all ages, including young children. This suggests that the shop has experienced and talented barbers who can cater to a variety of needs.

Another strength of Rooney's Barber Shop is their commitment to following COVID-19 guidelines. This is praised by a comment, indicating that the establishment takes the necessary precautions to ensure the safety and well-being of their customers. In a time where health and safety are paramount, this demonstrates their responsibility and dedication to the community.

Additionally, the longevity of Rooney's Barber Shop is mentioned as a strength. One comment stated that they have been going to the shop since they were three years old, without ever receiving a bad haircut. This indicates that Rooney's has built a reputation for consistency and reliability over the years. Being able to maintain a loyal customer base speaks to the quality of their services.

However, there are notable weaknesses mentioned in the comments as well. One significant issue is the lack of attention and service experienced by some customers. There are multiple comments describing instances where they felt ignored or neglected upon entering the shop. This suggests a lack of proper customer service and attentiveness, which can be detrimental to customer satisfaction. Ignoring customers, especially when it happens repeatedly, can leave a negative impression and discourage potential return visits.

Another weakness highlighted in the comments is the inconsistent quality of haircuts. While some customers praise the barbers for their excellent cuts, others express disappointment and frustration. One comment specifically mentions their younger son's haircut being uneven and poorly done, requiring them to fix it at home. This implies a lack of consistency in the skills of the barbers, with some providing satisfactory haircuts while others do not meet expectations. In a barber shop, where the quality of the cut is the primary service being offered, inconsistency in results can be a major drawback.

In conclusion, Rooney's Barber Shop & Family Haircare has strengths in creating a welcoming and friendly atmosphere, having skilled barbers, and following COVID-19 guidelines. However, weaknesses lie in the areas of customer service and inconsistency in haircut quality. These weaknesses can impact customer satisfaction and deter repeat business. To improve, Rooney's should prioritize customer service training and address the issues of inconsistency, ensuring a positive experience for all customers.

Best TL Reviews

Went here a few times with my boys. Since Covid, you have to call and make an appointment(so I thought)Made two appointments at the same time. This is because my.younger son is on the spectrum and ADHD. He doesn't sit for very long. Well, it was like they didn't see us. Didn't ask if we had an appointment. Finally it was time for the boys haircuts. My older sons cut came out ok. However, my younger son????We had to "fix it" when we got home. Which basically was shaving his head. The young girl that did it just hacked his hair. It was all uneven and hair was cut closer on one side. This was actually the second time she messed up his hair. BUT, I figured maybe it was just a bad experience the first time. Figured I would give them another shot. Nope!

Such a bad haircut, that they decided not to charge me. I won’t be back

An absolute fantastic family shop. You will feel welcome and at home as soon as you walk in. First time customer or regular this shop is warm and professional. A true family shop my barber Colleen is at ease and extraordinary whether she is cutting me or my two year old son. This shop will handle all of you needs the staff takes covid guidelines seriously, is very clean tons of sports memorabilia around and will make you look amazing!

Went in there once few years ago and got completely ignored, shame on you.

Decided to give it another go, completely ignored again not even a hello, shame on me. I'll never go back

Rooney cut my 11 year old son's hair. This is the first time we have seen another Barber. My son is very specific with Barbershops. He was thrilled! Thank you!

Honestly there was a good wait, but a Barbershop on a Saturday is about lining up and men talking while everyone gets a quality cut. Thank you Rooney my son has a place to go on Saturdays!

Love! We love going to them. My 8 year old loves Colleen and my husband Jack. They both love them and won’t go anywhere else now!

Great place been going since I was 3 years old. Never once have I gotten a bad cut.

Love this barbershop! I have taken my sons here for many years. The staff is very friendly and welcoming. I would recommend this shop to everyone!