Smyrna Nails

+1 678-653-8500

1435 Highlands Ridge Rd SE D, Smyrna, GA 30082 United States of America

Open Today: -

Quick Facts About Smyrna Nails

Smyrna Nails place, based on the comments provided, has both strengths and weaknesses.

Starting with the strengths, one customer mentioned that Lily, a nail technician at Smyrna Nails, did a great job on their hands. They appreciated that she took her time and paid attention to detail. This indicates that there are skilled nail technicians at Smyrna Nails who can provide quality service and ensure customer satisfaction. Another customer mentioned that they continuously return to Smyrna Nails because of the great job they do with their nails. This shows that Smyrna Nails has built a reputation for delivering a high standard of service consistently.

Furthermore, a regular customer who has been going to Smyrna Nails for almost two years mentioned that they are great at what they do. They also highlighted the good prices and the fact that the manicures and pedicures last. This suggests that Smyrna Nails offers competitive pricing and provides long-lasting results, which can be appealing to customers.

Another strength is the positive mention of various nail technicians at Smyrna Nails, such as Sony and May. These technicians received praise for their work and were described as personable and gentle. This indicates that there are multiple skilled and friendly technicians at the salon, ensuring that customers have options and can find someone they feel comfortable with.

Now moving on to the weaknesses, one customer had a negative experience with their eyebrows being done. They mentioned poor technique by the cosmetologist who used a razor after the wax, which they found unsatisfactory compared to other salons. Additionally, they mentioned that the salon's room was overcrowded, which is concerning in terms of social distancing. These comments indicate that Smyrna Nails may not consistently deliver a satisfactory experience for all services they offer and may not prioritize important safety measures.

Another customer mentioned that Smyrna Nails tried to force them to get their nails done in a certain way, potentially indicating a lack of flexibility in their services. They also mentioned that the salon staff tried to manipulate them into getting longer nails to overcharge them, suggesting unethical practices.

Furthermore, there were complaints about the customer service at Smyrna Nails. One customer mentioned that the customer service was horrible and that the salon staff laughed and talked about customers in their own language. This implies a lack of professionalism and respect towards customers.

Additionally, the same customer mentioned that they felt pressured to tip the staff, which can create an uncomfortable atmosphere for customers. Lastly, another negative comment highlighted the wait time at Smyrna Nails, indicating that the salon can be busy and customers may need to schedule appointments in advance to avoid long waits.

In conclusion, Smyrna Nails has strengths in terms of skilled technicians, good prices, and long-lasting results. However, there are weaknesses in their customer service, potential unethical practices, inconsistent quality in certain services, and issues with overcrowding and social distancing. It is important for potential customers to consider these strengths and weaknesses and make an informed decision based on their own preferences and priorities.

Best TL Reviews

I definitely wouldn’t recommend this place. Customer service is horrible and extremely over priced for no reason. Also They laugh and talk about you in their language. This nail salon refused me and my daughter service because the last time we were there they tried to over charge me and her. They try to force you to get your nails a certain way simply because they aren’t good nail art designers. They also try to manipulate you to get longer nails so they can over charge you. They definitely aren’t passionate about what they do. They are all just money hungry and then when you pay for service they stand over you trying to pressure you to tip them. I will give this place a 0. If you are looking for a great nail tech I would recommend Allure nails in Sandy springs or lush nail bar who’s located in Sandy springs as well. They both are very professional, prompt, and very talented.

Lily did S&S on my hands, and another lady did a gel pedicure for me. ???? Lily did a great job, she didn't rush, she paid attention to detail. Very nice. I'm very pleased with my nail experience. I will be back soon!! ????

I've lived in Smyrna for 10 years and have tried almost all of the nail shops around. I continuously return to Smyrna Nails because they do a great job with my nails. I'm at a point in my life where I just want a manicure and pedicure with gel polish and no extra frills. Smyrna Nails exceeds my expectations when it comes to customer service and attention to detail.

I'll definitely recommend Smyrna Nails. I've been a constant client for almost 2 years now and I'll tell you they are great at what they do.

It's usually very busy but they will take absolute good care of yourneeds. I'll recommend you call ahead to schedule your appointment if you don't want to wait long.

Big hugs and kisses to my fave nail tech, Sony. She is such a delight to work with.

Good prices and good quality service. The manicures and pedicures last.

Nina on the pedi & Sony on the nails ????????

Only went to get my eyebrows done. Wasn't the most pleasing experience I've had. The cosmetologist I had used a razor after the wax, which for me, shows poor technique. I've had amazingly arched brows without any razor use at other salons. Also, at some point, there were four of us in the little room being used, far from ideal for social distancing.

May did a wonderful job on my nails! She was quick and personable! She continued to make sure I was okay with the shape and thickness and was very gentle. Definitely will be back!

This is THE BEST nail salon in the area. I have tried several of the others around here, but none even come close. I love Mary, she is my regular, but I have also had Lin, Julie and several of the others do my nails and I am never disappointed! These ladies do a GREAT job!