Quick Facts About Dream Nails
Dream Nails Place appears to have a mix of strengths and weaknesses based on the comments provided. It is important to consider these factors when evaluating the overall quality of the salon.
Starting with the strengths, many customers mentioned the talented nail technicians. Several individuals praised specific technicians, such as Winn, Lynn, Bill, and Wendy, for their skills and ability to deliver excellent nail services. This indicates that the salon employs experienced and capable staff members who can provide customers with satisfactory nail treatments. Additionally, a few customers mentioned that they have been loyal patrons of Dream Nails Place for several years, which suggests that the salon has been able to build a strong customer base through consistent quality service.
Furthermore, the salon seems to have a welcoming atmosphere and clean environment. Multiple comments praised the cleanliness and comfort of the salon, indicating that the staff takes care of the facility and provides a pleasant environment for customers. This can contribute to a positive overall experience for clients.
In terms of weaknesses, some customers expressed concerns about the customer service at Dream Nails Place. One customer was disappointed by how they were treated after not tipping, stating that the staff spoke nastily about them in their language. This indicates a lack of professionalism and respect towards customers. Additionally, another customer mentioned that when they went to fix a bad job, they were charged an extra $25. This suggests that the salon may prioritize profits over customer satisfaction and be reluctant to rectify mistakes without charging additional fees.
Several negative experiences related to the quality of the nail services were also mentioned. One customer mentioned that their nails were cut too short, resulting in bleeding, and the technician did not provide proper care. Another customer complained about a manicure that came off quickly and required an additional charge to fix. These incidents highlight problems with attention to detail, technique, and the longevity of the nail treatments. Customers may be left dissatisfied and frustrated due to these issues.
Lastly, there were a couple of comments expressing disappointment with the prices at Dream Nails Place. One customer mentioned being charged a high amount for a SNS service that did not meet their expectations in terms of quality and appearance. This suggests that the salon may not provide good value for the prices they charge and that the services may not always meet customers' standards.
In conclusion, Dream Nails Place has strengths in terms of skilled technicians, a welcoming atmosphere, and a loyal customer base. However, weaknesses in customer service, quality of nail services, and pricing were also identified. It is important for potential customers to weigh these pros and cons before deciding to visit this salon, taking into account their personal preferences and priorities.
Best TL Reviews
I was going there faithfully every two weeks or when it was time for a fill-in very disappointed with this business very!!!!! They treated me as a outcast but all because I didn’t tip but I noticed when you don’t tip they speak in there language very nasty and rude about you….. very upset because now my nails are bad had an infection…. Not to mention the guy I always go to his station is on the right side by the mirrors my hand started bleeding he cut my pinky finger buffing you think he stopped and showed care to my pinky finger yet wiped the blood with his hands and continue to finish my nails….. I advise you guys be aware of this place they only care about the customers that they feel and know will tip well
Look at my nails…. My nails had grown out so long now look at them gone so upset and very disappointed on the way to urgent care because something not right please Ladies be careful
Editing my review
Bad service
Did manicure last night and it’s already coming off. When I came here to fix it they’re trying to charge $25 extra for a bad job that they did. I used to love this place but I’ve come to hate it. They don’t care about customer service and making customer happy. I sent a lot of friends and family here but won’t be recommending this place anymore!!!
Been getting my nails done here over 3 years now. WINN is my go to person for nails … I love love love her.. if you need amazing shape and design go to her. She is very friendly and remembers her customers and never rude and very understanding. ALL I CAN SAY IS I CANT TRUST ANY OTHER PERSON OR NAIL SALON EXCEPT DREAM NAILS
This is one of the best nail shops in North Decatur. The technicians are all good. The owners and number 3 (Lynn) is a great nail artist. There prices are reasonable as well. I wish I could take them with me when I move out the state, especially Lynn (#3 booth). She is the best of the best.
I just happened on this place and need to fix my SNS because they were almost a month old.
I didn't catch his name, but the man that did my nails was amazing. He spent so long on them and made them look perfect.
I totally recommend this place. Everyone seemed really pleasant.
My favorite nail techs for OVER 16 years! Lynn, Bill, Wendy HECK EVERYONE always do a marvelous job???? on my services! I must admit, I went to other nail salons but no one care for my nails like dream nails. I always come running back no matter what????. Easy to get to, Clean environment, and great customer service. The atmosphere is better than many nail salons I’ve visited and they move fast!
I went to Dream Nails for a pedicure. It was nice and relaxing. Even with the normal polish, it lasted several weeks. Highly recommend.
After searching for a nail salon for MONTHS after moving during covid, I saw someone’s nails and was directed here. I’ve been here twice and won’t be leaving!! I see “Winn” who is one of the owners. I show her a photo and she delivers. Saturday’s are busy so plan accordingly.
Went in for one color SNS, no tips, just a short & natural look! Nothing fancy! Was charged $48 & they look awful! Very uneven, bumpy, thick, & the shape is terrible! Never again!
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Dream Nails Info
Amenities
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Today
Opening Hours
Monday | Closed |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 11:30 AM - 05:30 PM |
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