Quick Facts About Magical Nails
Magical Nails Place, based on the provided comments, has several strengths and weaknesses that can be explored further. It is important to note that the opinions expressed in the comments may be subjective and may not necessarily reflect the overall quality of the salon. However, they offer insight into the experiences of some customers.
Starting with the strengths, it is mentioned in one comment that the nail technician did a soak-off and overlay in less than 1 hour. This indicates that the salon offers efficient service and can accommodate customers with a limited amount of time. Additionally, a customer expresses satisfaction with the service, stating that they have found a new nail spot and nail technician. This suggests that there are competent staff members who can deliver quality work and build a loyal customer base.
Another strength mentioned is the politeness of the staff. One customer specifically highlights that they were asked how they would like their nails shaped, indicating that the salon takes customer preferences into consideration. Additionally, the comment mentions a pleasant smell coming from the Auntie Anne's pretzels nearby. This suggests that the location of the salon within the mall can provide a pleasant and comfortable environment for customers.
Moving on to the weaknesses, one major issue highlighted in multiple comments is the poor organization and professionalism of the salon. Customers complain about long wait times, lack of communication regarding appointment delays, and overbooking. This suggests that the salon may struggle with managing their schedule and ensuring a smooth and efficient experience for their clients. Furthermore, one customer mentions that they were asked to come back in an hour after complaining about their nails being messed up. This lack of immediate resolution can be frustrating and reflects a lack of customer service.
Another weakness mentioned is the inconsistency in service quality. While some customers had good experiences and liked their nails, others encountered issues with nail shape, design, and the durability of the work. This inconsistency raises concerns about the level of training and skill among the salon's staff. Furthermore, one customer reported experiencing rudeness and a lack of care when asking about getting a design. Poor customer service can greatly impact a customer's overall experience and their likelihood of returning to the salon.
Based on the comments provided, it is evident that Magical Nails Place has several weaknesses that need to be addressed, particularly in terms of organization, professionalism, and consistency in service quality. Improving these areas can help enhance the overall customer experience and build a stronger reputation for the salon.
Best TL Reviews
Never in my life will I go back here.. made an appointment for 4:30pm and nobody said anything to me until 5:10.. showed a picture and she did the wrong nail shape and design was not painted right.. they did big bumpy nails when I asked for thin nails she did not know what I meant. Also when I left I washed my hands the hearts that she wanted to stick on fell off????????♀️ then I came back the next day with an appointment saying that my nails messed up they told me to come back in one hour.. This nail salon is unorganized and unprofessional. They over book do making an appointment doesn’t help. You will not get what you asked for and when you complain after you spend money with them they treat you like you’re the problem. I will never recommend this place
Haven’t been to Magical Nails since they were located inside of Bayshore Mall. The lady I used to go to is no longer working there but I still made an appointment with someone else. In my experience, I really enjoyed my visit. I got a gel manicure and pedicure and I have no complaints. The service feels very similar to what I remember with the exception of a few new people. I will definitely be back.
Great experience. The nail tech did a soak-off and overlay in less than 1 hr. She is good at what she does. I have a new nail spot and a new nail tech.
Only reason why I gave 1 star because I did not have to wait
Emily is the bomb!!! I love how my nails look every time.
Staff was polite and asked me how I would like nails shaped. Low traffic and nice smell from the auntie Anne’s pretzels across the way. (I was at the location inside the mall!)
Jenny did a great job on my pedicure!!
I went to this place for a pedicure and full set I asked when I came in for a design and showed them a picture to make sure they could do it so I wouldn’t waste my time. I was told they could only to be done with my pedicure and be told that they have no one here to do my nails which was upsetting because I had to leave and go somewhere else to get my nails done. They were rude and acted like they didn’t care I will not be going back
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Magical Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 10:00 AM - 07:00 PM |
|---|---|
| Monday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
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Location
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