Quick Facts About Center Nails
After analyzing the comments provided, we can identify several strengths and weaknesses of Center Nails.
One of the strengths of Center Nails is the positive feedback given by the majority of customers. Many customers express their satisfaction with the service and the professionalism of the staff. They highlight the gentle treatment of their nail beds and the high quality of the nail designs. Additionally, some customers appreciate the reasonable prices and the cleanliness of the salon. These positive comments indicate that the salon has competent and skilled technicians who provide a satisfactory experience for their customers.
Another strength is the ability to accommodate walk-in customers. This is evident from the comment stating that the customer and their wife were able to get their pedicure within 5 minutes as walk-ins. This suggests that Center Nails has efficient staff and can handle a moderate volume of customers.
Furthermore, Center Nails is commended for their customer service and friendliness. Multiple customers mention that the owners are nice and friendly. This is an important factor in creating a welcoming atmosphere and establishing a positive relationship with clients. A friendly and helpful staff can contribute to a positive overall experience for customers.
However, despite these strengths, there are some weaknesses highlighted in the comments. One recurring complaint is about the lack of punctuality. Customers mention waiting for a significant amount of time past their appointment time. Being late or causing delays can be frustrating for customers who have made the effort to arrive on time or have made appointments in advance. This can lead to a negative experience and a loss of trust in the salon's ability to manage appointments effectively.
Additionally, there are two comments that mention instances of rudeness or poor treatment. One customer describes how a technician stopped working on their nails to help another customer, even though they had an appointment in advance. This behavior can be seen as disrespectful and unprofessional, and it might make customers feel undervalued.
Another comment describes a painful and disappointing experience with improper removal of gel toenail polish, resulting in damage to the customer's toenail. This indicates a lack of proper technique or care by the technician, which can cause physical harm to clients. This type of incident can greatly impact the reputation of Center Nails and discourage customers from returning or recommending the salon.
In conclusion, Center Nails has several strengths, including positive customer feedback on the skill and professionalism of the technicians, reasonable prices, cleanliness, and friendly customer service. However, there are weaknesses highlighted, such as issues with punctuality, instances of rudeness, and incidents of improper technique leading to damage. Addressing these weaknesses would be essential for Center Nails to maintain and improve its reputation and ensure a positive experience for all customers.
Best TL Reviews
I have been coming to Center Nails since 2019. Angie and Brian are amazing people who take pride in their business. I would recommend Center Nails to anyone looking for a nails salon in Smyrna DE.
Experience was splendid, they were gentle with my nail bed. And every design I did came out between! You should definitely make them your go to nail salon
Lady literally was in the middle of doing my nails and she stopped to go help another customer and told me to go back and sit down so she could help the other lady even though I had an appointment in advance. So rude.
My mother and I came to Center Nails to get pedicures and made an appointment a week in advance. We arrived five minutes early for our appointments and waited for about forty minutes past our appointment time. The procedure itself felt rushed, and my previously applied gel toenail polish was removed improperly (ripping it off with a cuticle cutter) which resulted in a quarter of my large toenail being ripped off of my toe. The experience was painful and disappointing.
Thyan did a great job on my nails. Prices were very reasonable and the salon was very clean. I did make an appointment by phone. I showed her a screenshot of the design I wanted for Valentine’s Day and she did it without hesitation (she even matched up the colors). I’ve already received several compliments. I’ll definitely be back!!
Get my toe nails done every two weeks. I look forward for the service, I have falling, ???? because I work at night & sometimes I have early appointment. I love the service. The owners are very nice & Friendly.
Wife had nails done and the lady was real patient with her on how she wanted her nails. The nails came out better than she expected and she loved them. Kudos Center Nails!!
First time here. Me and my wife enjoyed their service. We were a walk-in, and was able to get our pedicure within 5 minutes.
Place Pictures
Center Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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15. Hogan Park