J.Michaels Hair Salon

+1 816-364-5134

2115 N Belt Hwy A, St Joseph, MO 64506 United States of America

Open Today: -

Quick Facts About J.Michaels Hair Salon

J.Michaels Hair Salon has received a variety of comments that highlight both strengths and weaknesses of the salon. In analyzing these comments, we can identify several key aspects to consider.

One of the most consistent strengths mentioned is Cerissa's skill as a stylist. Multiple commenters mention that she does an amazing job and is the best in the salon. This suggests that Cerissa is highly skilled in providing haircuts and other services. Along with her skill, many customers appreciate Cerissa's reasonable prices. This is a significant strength as affordability can be a deciding factor for customers when choosing a salon.

Additionally, some customers express their support for Cerissa as a woman, mom, and small business owner. This reveals that there is a segment of customers who value supporting local businesses and entrepreneurs. By positioning herself as a small business owner, Cerissa has garnered the support and loyalty of these customers.

On the other hand, there are several weaknesses that have been pointed out by customers. One significant weakness is the lack of satisfaction in regards to the desired outcome. One customer mentioned that the stylist did not deliver the haircut they wanted and even treated them as an inconvenience. This suggests a lack of attention to customer satisfaction and communication. Another customer mentioned that they were not pleased with their cut but appreciated suggestions from another stylist. This highlights inconsistency among the stylists in the salon, pointing to the need for better training and communication within the team.

Another weakness mentioned is the attitude of certain stylists. One customer specifically mentions being treated rudely by Nicole, implying that she may have a negative demeanor towards certain customers. This could create a poor customer experience and deter potential clients from returning to the salon.

One criticism that has been raised is the equipment used in the salon. A customer mentioned that one stylist uses a very stiff and harsh hairbrush and can be rough with their clippers. This suggests the need for better quality tools or training on proper tool handling to avoid discomfort or injury to customers.

Appointment scheduling is also identified as an area for improvement. One customer mentions the importance of making an appointment, especially for hair coloring services, to avoid being treated rudely by a particular stylist. This suggests that the salon may struggle with managing appointments and ensuring that customers receive timely and satisfactory service.

However, there are positive aspects mentioned as well. One customer highlights the cleanliness, fun atmosphere, and quick response of the workers. This indicates that the salon maintains a pleasant environment for customers and delivers quick service. Another customer shares how their daughter received a cut instead of a trim but loved the results and received numerous compliments. This showcases that the salon is capable of delivering desired outcomes and boosting customer confidence.

In conclusion, J.Michaels Hair Salon has several strengths and weaknesses based on customer comments. The salon benefits from skilled stylists, reasonable prices, and support for a local, small business owner. However, there are areas for improvement, such as better communication, consistency among stylists, addressing rude behavior, improving equipment quality, and enhancing appointment scheduling. By addressing these weaknesses, the salon can enhance overall customer satisfaction and loyalty.

Best TL Reviews

Cerissa does a fantastic job. She has reasonable prices. I love supporting a woman, mom, and small business owner.

Cerissa is THE BEST EVER !! GIVE HER A CALL FOR YOUR BEST HAIRCUT @COLOR ..SHE WON'T DISAPPOINT YOU !

Showed the girl several pictures of what I wanted. Not anywhere close to what I wanted. She wasn’t very friendly, made no small talk whatsoever. Instead of handing me the mirror to look at the back she pointed to where it was on her station. I was treated like I was an inconvenience. The other stylist Lisa could tell I wasn’t pleased and made suggestions on what I could do. The gal that cut my hair could have cared less if I was pleased. I won’t be going back.

Cerissa always does an amazing job!

We are all always very pleased with cerissa's haircuts.

Usually quick and thorough service for walk-in quick buzz cut. One criticism is that one of the stylists (owner?) uses a very stiff and harsh hair brush and gets a little stabby with the sharp pointed guard on her clippers. They are always friendly in my experience.

Even though they say you don’t need an appointment you should definitely make one if you’re going to get your hair colored or you will get treated rudely by Nicole, especially if she’s got somewhere to be. Business closes at 5:30, why plan on leaving at 3:00 on a Friday? I like this place, I’m going back but asking for someone else.

Place was clean, fun and workers wete quick to respond. My daughter went in only wanting a trim but got a cut instead and absolutely loves it. She went to school the next day got so many compliments and later that night the same at work. You can tell she really feels good about it. Thank you we'll be back