Malibu Nails

+1 517-272-2880

5920 S Martin Luther King Jr Blvd, Lansing, MI 48911 United States of America

Open Today: -

Quick Facts About Malibu Nails

Malibu Nails has both strengths and weaknesses based on the comments provided. Starting with the strengths, the salon is praised for its customer service, with one customer mentioning that the gentleman who served them did a good job. This indicates that the staff at Malibu Nails are friendly and attentive to the needs of their customers. Another positive aspect mentioned is the quality of the nails done, with one person commenting that their nails were done beautifully. This suggests that the salon has skilled technicians who are capable of providing good manicures and pedicures.

Additionally, one customer mentions that the salon took their time on their nails and even went out of their way to find new cat eye polishes for them to try. This indicates that Malibu Nails is dedicated to providing a range of options and staying updated with new trends in nail polish. Furthermore, the positive attitudes and service of the salon were noted as worth the slightly higher prices, indicating that the staff at Malibu Nails are friendly and create a positive atmosphere for their customers.

However, there are several weaknesses mentioned in the comments as well. One recurring complaint is the poor quality of the nail services provided. Customers mention that their nails were not painted properly, with some nails growing out after only a few days. There are also comments about gel polish chipping and lifting within less than a week after application. These complaints suggest that the technicians at Malibu Nails may not be proficient in providing long-lasting and well-done manicures and pedicures.

Another weakness mentioned is the lack of cleanliness in the salon. One customer mentions that the building is dirty, while another comments that they observed the staff watching the news in Chinese throughout their visit. This may give the impression of a lack of attention to cleanliness and a potential language barrier for some customers.

Furthermore, there are mentions of unprofessional and rude behavior by some staff members. One customer states that they experienced a disaster during their visit, with their toe being cut and the manicure looking horrible. Another customer mentions encountering a rude staff member. These incidents suggest that there may be inconsistency in the level of professionalism and customer service provided by the salon.

In conclusion, Malibu Nails has strengths in terms of its customer service and the quality of nails done by some staff members. However, there are weaknesses related to the poor quality of some nail services, lack of cleanliness, and incidents of unprofessional and rude behavior. These weaknesses should be addressed by the salon to ensure consistent and satisfactory experiences for their customers.

Best TL Reviews

☆☆☆☆

(3 week before update below w/pics) Today I was a walk in to my nails and toes done and I'm happy. I've been having some pretty bad experiences at many nail shops since I've moved to Lansing. I must say Malibu nails did a very good job on my manicure pedicure with shellac/gel????????????. Great customer service... the gentleman here did a good job. Couldn't give 5 stars because I noticed a couple of bubbles in my gel and I'm not sure how long this gel will last????????.

***2/7/19 Update***

Today was a disaster!! Complete rush job!! During my pedicure the lady cut my toe, I have polish on outside of my toe nails, she clipped my cuticles and everything looks HORRIBLE. The gentleman I had before cleaned them up or so I thought until I got outside. He did my manicure with shellac polish and it looks horrible. I will not be back! Added photos of my horrible experience.

They did the worst job on my nails and i was charged 50 dollars. Nails arent even painted all the way and its only been 3 days and they are growing out. Because they didnt put them on right. Building is dirty and they will have u watch the news in chinese whole time your there. Worst experience ever

I love the place. Nails are done beautifully. However, I feel that my last experience there, tonight, was a bit awkward. I didn't know how to take it when I asked for something for me and my daughter the ladies keep telling me what was cheaper. I don't know if I should be glad they saved me money or be offended that they thought I didn't have enough money for what I wanted lol.

It's a small but nice shop. She took her time on my nails and even went out of the way to find new cat eye polishes they had for me to try and I absolutely loved! They are a little more expensive than some others but their positive attitudes and service are worth it

Great birthday gift. Excellent skills. Very nice Lady and very rude one. Thankfully or they would get no return clientele. But, i have to give good revue because the one nice Lady made up for the rude one!

I asked them to clean their foot bath before my pedicure, the older man sprayed Windex in the foot bath and rinsed it out. I said youre not going to scrub it with anything or use a disinfectant then him and his wife got to speaking their language then told me No that thats how they clean their foot baths. So i told them nevermind after waiting for an hour and a half!

STAY AWAY! After less than 1 week, the gel polish I had applied, is chipping and lifting. Nails were poorly painted and rushed through the manicure. In fact, I still have quite a bit of dead skin around my nails. Lacks professionalism and quality. Definitely not worth spending your hard earned money

I've been coming to this shop for a little over a month. Last time I was not too thrilled with the service prices. I paid. I recommended my cousin go there she was very unsatisfied and I apologized because they have been good to me. Today I went and not happy, I left without getting my nails done and I will not be back.